Patents by Inventor David C. West

David C. West has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Collecting CRM data for feedback
    Patent number: 7873534
    Abstract: Collecting and analyzing usage data from a CRM database provides useful insights into improving future versions of CRM software. Options for the type of data to be collected may be presented and several opportunities may be available to tailor the data to be communicated to the CRM provider.
    Type: Grant
    Filed: February 14, 2006
    Date of Patent: January 18, 2011
    Assignee: Microsoft Corporation
    Inventors: Alex A. Simons, Wan Li Zhu, Chris Shoring, David C. West