Patents by Inventor David Dempski

David Dempski has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Remote issue logging and reporting of mobile station issues and diagnostic information to manufacturer
    Patent number: 8655336
    Abstract: A user of a mobile station can report a mobile station issue by transmitting a report including a description of the mobile station issue and other information for rapid troubleshooting and resolution by a manufacturer, through a wireless mobile communication network, to the manufacturer of the mobile station or mobile software, via a life cycle management tool program at a network. The report sent by the user of the mobile station may include information relating to the description of the mobile station issue, mobile station device information, device operation information, diagnostic logs, or captured screenshots. The life cycle management tool program stores the report including the information and sends an electronic notification to a technical center of a carrier and/or the manufacturer of the mobile station or mobile software for review and resolution of the reported mobile station issue in real time.
    Type: Grant
    Filed: September 29, 2011
    Date of Patent: February 18, 2014
    Assignee: Cellco Partnership
    Inventors: David Dempski, Jesus Ramos