Patents by Inventor David Ding-hua Tzau
David Ding-hua Tzau has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11049073Abstract: A method and system for establishing an electronic communication channel between an agent of a first entity and a second entity is provided, including: linking the second entity to the agent of the first entity when a trigger is sent by the second entity; providing one or more software programs over the electronic communication channel to the second entity; initiating an exchange by the agent of the first entity to the second entity; and sending one or more messages over the communication channel between the agent from the first entity and the second entity. The system includes a database containing a link between the agent of the first entity and the second entity. The system also includes a server configured to establish an electronic communication channel between the agent of the first entity and the second entity when a trigger is sent by the second entity.Type: GrantFiled: February 20, 2020Date of Patent: June 29, 2021Assignee: CDW LLCInventors: David Ding-hua Tzau, Yang Sun
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Publication number: 20200193378Abstract: A method and system for establishing an electronic communication channel between an agent of a first entity and a second entity is provided, including: linking the second entity to the agent of the first entity when a trigger is sent by the second entity; providing one or more software programs over the electronic communication channel to the second entity; initiating an exchange by the agent of the first entity to the second entity; and sending one or more messages over the communication channel between the agent from the first entity and the second entity. The system includes a database containing a link between the agent of the first entity and the second entity. The system also includes a server configured to establish an electronic communication channel between the agent of the first entity and the second entity when a trigger is sent by the second entity.Type: ApplicationFiled: February 20, 2020Publication date: June 18, 2020Inventors: David Ding-hua Tzau, Yang Sun
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Patent number: 10607186Abstract: A method and system for establishing an electronic communication channel between at least one agent of a first entity and a second entity is provided. The method includes linking the second entity to the at least one agent of the first entity when a trigger is sent by the second entity. Providing one or more software programs over the electronic communication channel to the second entity; initiating an exchange by the at least one agent of the first entity to the second entity. And sending one or more messages over the communication channel between the at least one agent from the first entity and the second entity. The system includes a database containing a link between the agent of the first entity and the second entity. The system also includes a server configured to establish an electronic communication channel between the agent of the first entity and the second entity when a trigger is sent by the second entity.Type: GrantFiled: May 7, 2018Date of Patent: March 31, 2020Assignee: CDW LLCInventors: David Ding-hua Tzau, Yang Sun
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Publication number: 20180308053Abstract: A method and system for establishing an electronic communication channel between at least one agent of a first entity and a second entity is provided. The method includes linking the second entity to the at least one agent of the first entity when a trigger is sent by the second entity. Providing one or more software programs over the electronic communication channel to the second entity; initiating an exchange by the at least one agent of the first entity to the second entity. And sending one or more messages over the communication channel between the at least one agent from the first entity and the second entity. The system includes a database containing a link between the agent of the first entity and the second entity. The system also includes a server configured to establish an electronic communication channel between the agent of the first entity and the second entity when a trigger is sent by the second entity.Type: ApplicationFiled: May 7, 2018Publication date: October 25, 2018Inventors: David Ding-hua Tzau, Yang Sun
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Patent number: 9965743Abstract: A method and system for establishing an electronic communication channel between at least one agent of a first entity and a second entity is provided. The method includes linking the second entity to the at least one agent of the first entity when a trigger is sent by the second entity. Providing one or more software programs over the electronic communication channel to the second entity; initiating an exchange by the at least one agent of the first entity to the second entity. And sending one or more messages over the communication channel between the at least one agent from the first entity and the second entity. The system includes a database containing a link between the agent of the first entity and the second entity. The system also includes a server configured to establish an electronic communication channel between the agent of the first entity and the second entity when a trigger is sent by the second entity.Type: GrantFiled: June 30, 2009Date of Patent: May 8, 2018Assignee: CDW LLCInventors: Yang Sun, David Ding-hua Tzau
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Patent number: 8069093Abstract: A method for managing a plurality of commercial website accounts maintained by a supplier of goods or services includes receiving a structure via a first computer screen, where the structure specifies a relationship between a first one of the plurality of commercial website accounts and a second one of the plurality of commercial website accounts, so that the first one of the plurality of website accounts is configured to be a parent account of the second of the plurality of website accounts defining a child account; linking the child account and the parent account in accordance with the received structure in response to a command received via the first computer screen; receiving a rule that regulates a purchase of goods or services by a user of the child account via a second computer screen, where the received rule specifies an action associated with a user of the parent account; automatically detecting that the user of the child account has placed an order at the commercial website; and processing the orderType: GrantFiled: February 2, 2010Date of Patent: November 29, 2011Assignee: CDW LLCInventors: Jaime Archer, David Ding-hua Tzau
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Publication number: 20100332603Abstract: A method and system for establishing an electronic communication channel between at least one agent of a first entity and a second entity is provided. The method includes linking the second entity to the at least one agent of the first entity when a trigger is sent by the second entity. Providing one or more software programs over the electronic communication channel to the second entity; initiating an exchange by the at least one agent of the first entity to the second entity. And sending one or more messages over the communication channel between the at least one agent from the first entity and the second entity. The system includes a database containing a link between the agent of the first entity and the second entity. The system also includes a server configured to establish an electronic communication channel between the agent of the first entity and the second entity when a trigger is sent by the second entity.Type: ApplicationFiled: June 30, 2009Publication date: December 30, 2010Applicant: CDW CORPORATIONInventors: Yang Sun, David Ding-hua Tzau