Abstract: A computer-implemented method and system for enhancing interaction between a customer using a client computer and a customer service representative of a company using a workstation. A Web session is commenced on a Web site for the client computer of the customer, wherein the Web session includes displaying a first Web page to the customer. A telephonic interaction is commenced between the customer and the customer service representative and a split screen is displayed on the workstation. The split screen including the first Web page and a second Web page, wherein the second Web page is only viewable by the customer service representative. An application is caused to be moved from the second Web page to the first Web page for review and interaction by the customer via the client computer.

Abstract: A method for use in a first layer-3 switch, the method comprising: learning, by the first layer-3 switch, a first layer-3/layer-2 (L3/L2) cache, the learning of the first L3/L2 cache including generating a first cache entry that maps a layer-3 address of a first device to a layer-2 address of the first device, the first device being part of a first LAN portion; and transmitting, over a wireless network, contents of the first L3/L2 cache to a second layer-3 switch, the transmitted contents including at least a portion of the first cache entry, the second layer-3 switch being part a second LAN portion, the second LAN portion being connected to the first LAN portion via the wireless network.

Abstract: In some examples, in a component space defined by a plurality of edges, a system defines a first point on a first edge of the plurality of edges, the first point dividing the first edge into a first portion in which a first component is to be used in producing an output by an output device, and a second portion in which the first component is not used in producing an output by the output device, where a first space inside the component space corresponding to the first portion is to use the first component in producing an output by the output device, and a second space inside the component space corresponding to the second portion is to not use the first component in producing an output by the output device.

Abstract: Examples of the present disclosure relate to a method in a three-dimensional printer for printing texture images. Lower resolution images of a texture image from a print file are generated and then selected based on volume pixels to be printed.

Abstract: A moblie device that can optionally communicate with a server, the mobile device including latitude/longitude determining capabilities, a display, a data communication system and a power source. The mobile device can be used to communicate, provide location information, track an individual, as well as allow alerting, such in a case of an emergency. This location information could be accompanied with one or more of video information, audio information, multimedia information, and pictures taken by the mobile device. The mobile devices also allow inner-communicability among the devices such as text messaging, chat, voice communications, and the like. The capabilities of the mobile device can also be used to determine if the device has traversed a geo-fence, or defined electronic perimeter, with the crossing of the perimeter capable of triggering special functionality such as the turning on of the mobile device, or smart phone, sending an alert, altering functionality, or the like.

Abstract: Integrated physical and logical security management is extended to a mobile device, such as a portable wireless device or radio The Mobile-IMPACT solution extends the reach of authonzed users to hand-held devices for momto?ng, managing and/or controlling of IT/network and physical security Allowing authorized users to view and control access events while not in their office and logged into their console, mobility within and outside of a facility or campus organization no longer requires a laptop computer With new handheld technologies more widely accessiable and dropping in mice while still gaining additional functionality, a chief security officer and their security staff can now monitor access to their building/doors/control zones, look-up user and card information, trigger queries/reports, set new alarm conditions and monitor sensors or a perimeter from a handheld device anywhere in the world using an electronic communication medium.

Abstract: An oil filter body with two protruding tabs positioned to rest flush with the top edge of the oil filter. The key is a plastic unit designed to fit over the top of the oil filter and the key has two male posts which correspond to and fit into the filter's protruding female tabs. The key has a handle-like grip providing the user with a secure and comfortable grasp on the tool.