Abstract: Using machine learning to predict behavior based on local conditions. In one example embodiment, a method for using machine learning to predict behavior based on local conditions may include identifying a lead, identifying a target behavior for the lead, identifying a locality associated with the lead, identifying a current local condition of the locality, and employing a machine learning classifier to generate a prediction of a likelihood of the lead exhibiting the target behavior. In this example embodiment, the machine learning classifier may base the prediction on the target behavior, the locality, and the current local condition.

Abstract: Disclosed herein are systems and methods that provide for maintenance of the status of availability of call-center agents through the use of local arbitration between processes and applications that may interact with more than one resource of telephone contacts between differing activities or work for these call-center agents. Detailed information on various example embodiments of the inventions are provided in the Detailed Description below, and the inventions are defined by the appended claims.

Abstract: Using machine learning to predict behavior based on local conditions. In one example embodiment, a method for using machine learning to predict behavior based on local conditions may include identifying a lead, identifying a target behavior for the lead, identifying a locality associated with the lead, identifying a current local condition of the locality, and employing a machine learning classifier to generate a prediction of a likelihood of the lead exhibiting the target behavior. In this example embodiment, the machine learning classifier may base the prediction on the target behavior, the locality, and the current local condition.

Abstract: A method to analyze and determine which source content and user interactions are most popular is provided. The method generates scores for items, e.g., articles, topics, authors, or influencers, on a particular source based on data gathered from both the particular source and social media sources. The scores are used to rank items of the same type, and determine which items are the most popular. The method may also take demographic information as input. Using the demographic information, the system may determine the popularity of a particular item in a particular demographic. The method may also predict which demographic an item may be the most popular in. Furthermore, the method may give a recommendation on which author should write on a particular topic, which topic is most likely to be the most popular for a particular demographic, and which influencers should promote the article.