Patents by Inventor David Eugene Hooks

David Eugene Hooks has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9940190
    Abstract: Systems and methods for providing automated computer support are described herein. One described method comprises receiving a plurality of snapshots from a plurality of computers, storing the plurality of snapshots in a data store, and creating an adaptive reference model based at least in part on the plurality of snapshots. The described method further comprises comparing at least one of the plurality of snapshots to the adaptive reference model, and identifying at least one anomaly based on the comparison.
    Type: Grant
    Filed: April 28, 2016
    Date of Patent: April 10, 2018
    Assignee: Triumfant, Inc.
    Inventor: David Eugene Hooks
  • Patent number: 9354984
    Abstract: Systems and methods for providing automated computer support are described herein. One described method comprises receiving a plurality of snapshots from a plurality of computers, storing the plurality of snapshots in a data store, and creating an adaptive reference model based at least in part on the plurality of snapshots. The described method further comprises comparing at least one of the plurality of snapshots to the adaptive reference model, and identifying at least one anomaly based on the comparison.
    Type: Grant
    Filed: August 25, 2014
    Date of Patent: May 31, 2016
    Assignee: Triumfant, Inc.
    Inventor: David Eugene Hooks
  • Publication number: 20140365825
    Abstract: Systems and methods for providing automated computer support are described herein. One described method comprises receiving a plurality of snapshots from a plurality of computers, storing the plurality of snapshots in a data store, and creating an adaptive reference model based at least in part on the plurality of snapshots. The described method further comprises comparing at least one of the plurality of snapshots to the adaptive reference model, and identifying at least one anomaly based on the comparison.
    Type: Application
    Filed: August 25, 2014
    Publication date: December 11, 2014
    Inventor: David Eugene Hooks
  • Patent number: 8819005
    Abstract: Systems and methods for providing automated computer support are described herein. One described method comprises receiving a plurality of snapshots from a plurality of computers, storing the plurality of snapshots in a data store, and creating an adaptive reference model based at least in part on the plurality of snapshots. The described method further comprises comparing at least one of the plurality of snapshots to the adaptive reference model, and identifying at least one anomaly based on the comparison.
    Type: Grant
    Filed: January 3, 2012
    Date of Patent: August 26, 2014
    Assignee: Triumfant, Inc.
    Inventor: David Eugene Hooks
  • Publication number: 20120102359
    Abstract: Systems and methods for providing automated computer support are described herein. One described method comprises receiving a plurality of snapshots from a plurality of computers, storing the plurality of snapshots in a data store, and creating an adaptive reference model based at least in part on the plurality of snapshots. The described method further comprises comparing at least one of the plurality of snapshots to the adaptive reference model, and identifying at least one anomaly based on the comparison.
    Type: Application
    Filed: January 3, 2012
    Publication date: April 26, 2012
    Applicant: TRIUMFANT, INC.
    Inventor: David Eugene Hooks
  • Patent number: 8103664
    Abstract: Systems and methods for providing automated computer support are described herein. One described method comprises receiving a plurality of snapshots from a plurality of computers, storing the plurality of snapshots in a data store, and creating an adaptive reference model based at least in part on the plurality of snapshots. The described method further comprises comparing at least one of the plurality of snapshots to the adaptive reference model, and identifying at least one anomaly based on the comparison.
    Type: Grant
    Filed: February 4, 2011
    Date of Patent: January 24, 2012
    Assignee: Triumfant, Inc.
    Inventor: David Eugene Hooks
  • Publication number: 20110145640
    Abstract: Systems and methods for providing automated computer support are described herein. One described method comprises receiving a plurality of snapshots from a plurality of computers, storing the plurality of snapshots in a data store, and creating an adaptive reference model based at least in part on the plurality of snapshots. The described method further comprises comparing at least one of the plurality of snapshots to the adaptive reference model, and identifying at least one anomaly based on the comparison.
    Type: Application
    Filed: February 4, 2011
    Publication date: June 16, 2011
    Applicant: TRIUMFANT, INC.
    Inventor: David Eugene Hooks
  • Patent number: 7908271
    Abstract: Systems and methods for providing automated computer support are described herein. One described method comprises receiving a plurality of snapshots from a plurality of computers, storing the plurality of snapshots in a data store, and creating an adaptive reference model based at least in part on the plurality of snapshots. The described method further comprises comparing at least one of the plurality of snapshots to the adaptive reference model, and identifying at least one anomaly based on the comparison.
    Type: Grant
    Filed: August 27, 2009
    Date of Patent: March 15, 2011
    Assignee: Triumfant, Inc.
    Inventor: David Eugene Hooks
  • Publication number: 20100005339
    Abstract: Systems and methods for providing automated computer support are described herein. One described method comprises receiving a plurality of snapshots from a plurality of computers, storing the plurality of snapshots in a data store, and creating an adaptive reference model based at least in part on the plurality of snapshots. The described method further comprises comparing at least one of the plurality of snapshots to the adaptive reference model, and identifying at least one anomaly based on the comparison.
    Type: Application
    Filed: August 27, 2009
    Publication date: January 7, 2010
    Applicant: TRIUMFANT, INC.
    Inventor: David Eugene Hooks
  • Patent number: 7593936
    Abstract: Systems and methods for providing automated computer support are described herein. One described method includes receiving a plurality of snapshots from a plurality of computers, storing the plurality of snapshots in a data store, and creating an adaptive reference model based at least in part on the plurality of snapshots. The described method also includes comparing at least one of the plurality of snapshots to the adaptive reference model, and identifying at least one anomaly based on the comparison.
    Type: Grant
    Filed: August 11, 2004
    Date of Patent: September 22, 2009
    Assignee: Triumfant, Inc.
    Inventor: David Eugene Hooks