Abstract: A private cloud-based processing pipeline apparatus and method for its use is disclosed. A first load balancer directs data packets to one of a plurality of collectors. The collectors authenticate the data packet. Then a second load balancer receives the data packet from the collector and to direct the data packet to one of a plurality of extract transform load (ETL) frontends, where the data packet is converted from a platform dependent form into a platform independent form and loaded into a queue. Handlers then process the converted data packets. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.

Abstract: A system and method is provided for identifying, accessing, and managing service applications for use with associated consumer electronic devices in a home network system. A client side process, executed by a client computing system in the home network system, operates in conjunction with a server side process executed by a server computing system that is coupled with the client computing system via the Internet. The client computing system is implemented by a gateway device coupled with each of the devices via the home network.

Abstract: A system and method is provided for identifying, accessing, and managing service applications for use with associated consumer electronic devices in a home network system. A client side process, executed by a client computing system in the home network system, operates in conjunction with a server side process executed by a server computing system that is coupled with the client computing system via the Internet. The client computing system is implemented by a gateway device coupled with each of the devices via the home network.

Abstract: A system and method is provided for identifying, accessing, and managing service applications for use with associated consumer electronic devices in a home network system. A client side process, executed by a client computing system in the home network system, operates in conjunction with a server side process executed by a server computing system that is coupled with the client computing system via the Internet. The client computing system is implemented by a gateway device coupled with each of the devices via the home network.

Abstract: A system and method is provided for identifying, accessing, and managing service applications for use with associated consumer electronic devices in a home network system. A client side process, executed by a client computing system in the home network system, operates in conjunction with a server side process executed by a server computing system that is coupled with the client computing system via the Internet. The client computing system is implemented by a gateway device coupled with each of the devices via the home network.

Abstract: A process is provided for identifying and managing support service applications associated with consumer electronic devices. The process is executed by a gateway device communicatively coupled with each of the electronic devices via a home network, the gateway device being operative to access the Internet and being communicatively coupled with a display unit. The process includes the steps of: determining device ID information associated with a selected one of the electronic devices for which a support service application is required; providing the device ID information to a selected server computing system via the Internet; downloading a support service application associated with the selected device from the selected server computing system; and executing the downloaded support service application at the gateway device to provide a remote interactive support service process for the selected device.