Patents by Inventor David J. Writz

David J. Writz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SERVICE ALIGNMENT SYSTEM AND METHOD
    Publication number: 20090240551
    Abstract: A method for creating and executing a service strategy using a service alignment system includes updating a skill set of a service professional available to perform service and defining a service team, wherein service professionals may be assigned to the service team. The method further includes assigning the service team to a contract, updating service obligations associated with the contract, assigning a service professional available to perform service to the service team assigned to the contract by matching a skill of the service professional to an updated service obligation of the contract, storing and executing the team and service professional assignments using the service alignment system.
    Type: Application
    Filed: August 28, 2008
    Publication date: September 24, 2009
    Inventors: David J. Writz, Patrick M. Foley, Stephen P. Telo, Marc D. Andraca
  • Service management system
    Publication number: 20080172278
    Abstract: A service management system includes a voice portal system configured to receive service description data from a service professional via voice recognition, and a service posting database system operatively connected to the voice portal system and configured to store the received service description data.
    Type: Application
    Filed: January 11, 2007
    Publication date: July 17, 2008
    Inventors: Michael W. Hanizeski, Thomas E. Lowery, David J. Writz, Patrick M. Foley, Scott A. Adams