Abstract: In a predictor device, a method for predicting a metric of a contact center includes receiving contact center operational data associated with a time duration; training a set of algorithms and their available hyperparameters with the contact center operational data to generate a set of data models; generating a score associated with each data model of the set of data models, the score quantifying a performance of each algorithm and its available hyperparameters on the contact center operational data; identifying the data model having the largest score as a best learning model for the time duration; and generating a contact center metric prediction based on the best learning model for the time duration.

Abstract: In a predictor device, a method for predicting a metric of a contact center includes receiving contact center operational data associated with a time duration; training a set of algorithms and their available hyperparameters with the contact center operational data to generate a set of data models; generating a score associated with each data model of the set of data models, the score quantifying a performance of each algorithm and its available hyperparameters on the contact center operational data; identifying the data model having the largest score as a best learning model for the time duration; and generating a contact center metric prediction based on the best learning model for the time duration.

Abstract: The process for chemically modifying metal-free, colored anthraquinone or condensed anthraquinone compounds or the compounds prepared by said process for improving one or more properties thereof such as water dispersibility, compatibility with other organics, or increased chemical reactivity, wherein the process includes providing material with from 1-6 sulfonylhalide groups or sulfonate ester groups or mixtures thereof, and contacting the material under sulfonamido forming conditions with one or more reactants containing one or more poly(oxyalkylene) moieties, each of the reactants having from 1 to 4 functional amino groups, and each of the poly(oxyalkylene) moieties being comprised of from about 4 to about 200 epoxide reactant residues at least about 50 mole percent of which residues contain 2-4 carbons and wherein the total of said epoxide reactant residues is from about 4 to about 600.

Abstract: The process for chemically modifying metal-free, colored anthraquinone or condensed anthraquinone compounds or the compounds prepared by said process for improving one or more properties thereof such as water dispersibility, compatibility with other organics, or increased chemical reactivity, wherein the process includes providing material with from 1-6 sulfonylhalide groups or sulfonate ester groups or mixtures thereof, and contacting the material under sulfonamido forming conditions with one or more reactants containing one or more poly(oxyalkylene) moieties, each of the reactants having from 1 to 4 functional amine groups, and each of the poly(oxyalkylene) moieties being comprised of from about 4 to about 200 epoxide reactant residues at least about 50 mole percent of which residues contain 2-4 carbons and wherein the total of said epoxide reactant residues is from about 4 to about 600.

Abstract: A black colorant composition useful for coloring polyurethanes is provided having a red benzothiazole azo colorant which, when combined with a complementary blue and yellow colorant, exhibits low flairing.

Abstract: A black colorant composition useful for coloring polyurethanes is provided having a red benzothiazole azo colorant which, when combined with a complementary blue and yellow colorant, exhibits low flairing.