Abstract: Techniques for associated narrative based transcription speaker identification are provided. A narrative of an incident is received at a computing device. The narrative describes an incident. An identification of at least one person involved in the incident is extracted from the narrative. The identification includes a specific identifier for the at least one person. Semantic information is extracted from the narrative. A transcript of media capturing the incident is received at the computing device. The transcript includes a generic identifier for at least one speaker whose speech was transcribed. The generic identifier for the at least one speaker whose speech was transcribed is correlated with the identification based on the semantic information. The generic identifier for the at least one speaker in the transcript is replaced with the specific identifier included in the identification.

Abstract: A system for on-dispatch identification and assignment of unresolved tasks. The system includes an electronic processor configured to detect that a responder unit is dispatched to respond to a first incident and, in response, correlate extracted information corresponding to the first incident with information that is stored corresponding to a plurality of unresolved tasks and identify, based on the correlation and a responder unit profile associated with the dispatched responder unit, at least one unresolved task. The electronic processor is also configured to, in response to identifying the at least one unresolved task, either cause a notification to be provided at a dispatch computer, the notification identifying a recommendation to assign the at least one unresolved task to the dispatched responder unit or automatically assign the at least one unresolved task to the dispatched responder unit and notify a communication device associated with the dispatched responder unit regarding the assignment.

Abstract: Systems, methods, and devices described in the present disclosure provide technology for detecting features of interest depicted in a video stream supplied by a camera-equipped drone and adjusting the flight pattern of the drone to increase the amount of time in which the features of interest are within the line of sight of the drone. In addition, the present disclosure provides technology for detecting when events of interest occur at the features of interest and alerting personnel when the events occur. In some examples, the technology of the present disclosure also determines a format for an alert (e.g., a push notification) based on an event type so that personnel who receive the alert are apprised of the urgency of the event based on the format.

Abstract: A device, system and method for rebroadcasting communication data with additional context data is provided. A device detects communication data broadcast on a first radio channel by a radio device associated with a first user. In response to determining that the communication data meets given criteria for rebroadcasting, the device: determines additional context data associated with one or more of the radio device and the first user; identifies one or more second radio channels for rebroadcast of the communication data; and causes at least a portion of the communication data and the additional context data to be broadcast on the one or more second radio channels, the additional context data being broadcast in a channel-compatible format one or more of preceding, succeeding and embedded in the portion of the communication data.

Abstract: A device, system and method for vertical location change notifications based on periodic location reports is provided. A device receives periodic location reports via a location determining device of a mobile device, the mobile device physically coupled to a user. The device identifies, using the periodic location reports, a vertical location change. The device compares the vertical location change to a threshold vertical location change condition. The device, responsive to determining that the vertical location change meets the threshold vertical location change condition, causes a notification device to provide a notification of the vertical location change.

Abstract: A device, system and method for vertical location change notifications based on periodic location reports is provided. A device receives periodic location reports via a location determining device of a mobile device, the mobile device physically coupled to a user. The device identifies, using the periodic location reports, a vertical location change. The device compares the vertical location change to a threshold vertical location change condition. The device, responsive to determining that the vertical location change meets the threshold vertical location change condition, causes a notification device to provide a notification of the vertical location change.

Abstract: A device, system and method for rebroadcasting communication data with additional context data is provided. A device detects communication data broadcast on a first radio channel by a radio device associated with a first user. In response to determining that the communication data meets given criteria for rebroadcasting, the device: determines additional context data associated with one or more of the radio device and the first user; identifies one or more second radio channels for rebroadcast of the communication data; and causes at least a portion of the communication data and the additional context data to be broadcast on the one or more second radio channels, the additional context data being broadcast in a channel-compatible format one or more of preceding, succeeding and embedded in the portion of the communication data.

Abstract: A system for on-dispatch identification and assignment of unresolved tasks. The system includes an electronic processor configured to detect that a responder unit is dispatched to respond to a first incident and, in response, correlate extracted information corresponding to the first incident with information that is stored corresponding to a plurality of unresolved tasks and identify, based on the correlation and a responder unit profile associated with the dispatched responder unit, at least one unresolved task. The electronic processor is also configured to, in response to identifying the at least one unresolved task, either cause a notification to be provided at a dispatch computer, the notification identifying a recommendation to assign the at least one unresolved task to the dispatched responder unit or automatically assign the at least one unresolved task to the dispatched responder unit and notify a communication device associated with the dispatched responder unit regarding the assignment.

Abstract: A device, system and method for dispatching responders to patrol routes is provided. A device accesses: historical patrol route information indicating patrol routes taken for each of a plurality of time periods, each of the patrol routes taken by a respective uniquely identified responder; and historical crime information indicating actual crime rates for the patrol routes taken. The device receives a request to assign responders to respective patrol routes and responsively: determines available responders for the upcoming time period; determines, based on the available responders and the historical crime information, a mapping of the available responders to the respective patrol routes that reduces and/or minimizes an expected crime rate for the upcoming time period across the respective patrol routes; and based on the mapping, causes the available responders to be dispatched to the respective patrol routes for the upcoming time period.

Abstract: Techniques for enhancing strategic patrol planning and dispatch decision making based on gone on arrival prediction are provided. In one aspect, a crime prediction map may be retrieved. The crime prediction map may include incident locations and incident times, of predicted incidents occurring within a geographic area. The predictions may be based on historical data, the historical data including data from a computer aided dispatch (CAD) system. For each predicted incident location and incident time, a probability of gone on arrival (GOA) incident disposition may be calculated for a plurality of responder response times. The probability may be calculated based on the historical data from the CAD system.

Abstract: A device, system and method for address validation is provided. A computing device determines an address associated with a call. The computing device determines whether the address has previously been corrected to one or more different addresses using historical address correction data. In response the address having been previously corrected to the one or more different addresses, the computing device controls a notification device to provide a notification.

Abstract: A device, system and method for deploying communication devices based on historic incidents is provided. Predicted incident risks for a given time are determined for regions, based on distance and time differences of historic incidents, relative to the given time and a region over a first time period and a distance from a region, and incident prediction parameters for weighting the differences. From the predicted incident risks, a subset of the regions having highest predicted incident risks is determined, and a prediction efficiency is determined based on a number of the incidents in the subset relative to a total number of the incidents for the regions. The first time period, the distance, and the incident prediction parameters are varied when determining the predicted incident risks and the subset, to maximize the prediction efficiency for the second time period. Commands are generated for deploying communication devices to the subset.

Abstract: A device, system and method for dispatching responders to patrol routes is provided. A device accesses: historical patrol route information indicating patrol routes taken for each of a plurality of time periods, each of the patrol routes taken by a respective uniquely identified responder; and historical crime information indicating actual crime rates for the patrol routes taken. The device receives a request to assign responders to respective patrol routes and responsively: determines available responders for the upcoming time period; determines, based on the available responders and the historical crime information, a mapping of the available responders to the respective patrol routes that reduces and/or minimizes an expected crime rate for the upcoming time period across the respective patrol routes; and based on the mapping, causes the available responders to be dispatched to the respective patrol routes for the upcoming time period.

Abstract: Systems and methods of on hold handling of calls are provided. A call may be received, from a caller, at a public safety access point. An Artificial Intelligence (AI) bot may monitor a context associated with the call. The call may be placed on hold. The AI bot may determine, based on the context associated with the call, that the call should be taken off hold.

Abstract: Systems and methods of on hold handling of calls are provided. A call may be received, from a caller, at a public safety access point. An Artificial Intelligence (AI) bot may monitor a context associated with the call. The call may be placed on hold. The AI bot may determine, based on the context associated with the call, that the call should be taken off hold.

Abstract: A device, system and method for deploying communication devices based on historic incidents is provided. Predicted incident risks for a given time are determined for regions, based on distance and time differences of historic incidents, relative to the given time and a region over a first time period and a distance from a region, and incident prediction parameters for weighting the differences. From the predicted incident risks, a subset of the regions having highest predicted incident risks is determined, and a prediction efficiency is determined based on a number of the incidents in the subset relative to a total number of the incidents for the regions. The first time period, the distance, and the incident prediction parameters are varied when determining the predicted incident risks and the subset, to maximize the prediction efficiency for the second time period. Commands are generated for deploying communication devices to the subset.

Abstract: Systems and methods of on hold handling of calls are provided. A call may be received, from a caller, at a public safety access point. An Artificial Intelligence (AI) bot may monitor a context associated with the call. The call may be placed on hold. The AI bot may determine, based on the context associated with the call, that the call should be taken off hold.