Patents by Inventor David M. Joffe

David M. Joffe has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods and apparatus for modifying a customer order
    Patent number: 6539386
    Abstract: The mechanism is directed to techniques for automatically handling a change order request that modifies an order previously submitted by a customer to a manufacturer and/or distributor of products. A change order system includes a change order engine implemented on a network commerce server, an order entry application implemented on an order database server, and an ordering application implemented on a customer computer or an ordering server The change order system provides for the automatic handling over an electronic network of a change order request from a customer, while providing a current status of the order and feedback to the customer. The customer enters a change order request to the ordering application, which forwards the change order request over the Internet to the change order engine.
    Type: Grant
    Filed: June 15, 2000
    Date of Patent: March 25, 2003
    Assignee: Cisco Technology, Inc.
    Inventors: Atul G. Athavale, David M. Joffe, Subramanian Srinivasan, Anh-Thu T. Tran