Abstract: An electronic business operations measurement system and method are provided. The system and method provide a measurement process in which a script is provided for execution by a first probe and a second probe in order to measure the performance of an application. The measurements of the first and second probes may then be mapped to threshold values. The first probe may execute the script on a first data processing device on which the application executes. The second probe may execute the script on a second data processing device remotely located from the first data processing device on which the application executes. The measurements of the performance performed by the second probe may be adjusted, through conversion of the measurement data using a conversion algorithm, to represent a type of network connection for communicating with the application that is common to end users of the application.

Abstract: An example of a solution provided here comprises: (a) collecting data from a production environment, utilizing a plurality of probes; (b) performing calculations, regarding availability or response time or both, with at least part of the data; (c) outputting statistics, resulting from the calculations; and (d) performing (a)-(c) above for a plurality of applications, whereby the applications may be compared. Another example comprises: receiving data for a plurality of transaction steps, from a plurality of probes; calculating statistics based on the data; mapping the statistics to at least one threshold value; and outputting a representation of the mapping.

Abstract: An example of a solution provided here comprises: providing a measurement process including: (a) providing a script; (b) setting threshold values; (c) obtaining a first probe's measurement of an application's performance, according to said script; (d) obtaining a second probe's measurement of said application's performance, according to said script; and (e) mapping said measurements to said threshold values; utilizing said measurement process for a plurality of applications; and utilizing substantially the same measurement parameters for said plurality of applications, whereby said plurality of applications may be compared. Another example of a solution comprises planning an application, setting threshold values, documenting said threshold values, developing said application, and measuring said application's performance against said threshold values.