Abstract: A stateless, event-monitoring server system for use in monitoring performance between buyers and suppliers participating in a performance-based, supply chain management system. A user interface web cluster comprises redundant web servers for bi-directional communications with users regarding events to be monitored between the buyers and suppliers. A data gateway web cluster comprises redundant web servers that provides a one-way data collection module for data related to products being supplied, buyers, and suppliers. A database cluster connects to the user interface web cluster and the data gateway cluster to access and store data to a database system. An application processing cluster connects to the database cluster to provide an application related to the events being monitored related to a buyer-supplier engagement.

Abstract: A performance-based supply chain management system for sending metalerts relative to a monitored key performance indicator for a buyer-supplier engagement. Metalerts, or alerts about alerts, are transmitted upon the lack of a condition relative to a first alert sent regarding the performance of a buyer-supplier engagement. Escalating levels of personnel may be notified within an organization and eventually, the other contract member may be notified if a violation with respect to a key performance indicator occurs or is occurring. Through this functionality, the system is able to determine hot spots based on recurring alerts, alert severity, alert volume or the breadth of alerts occurring within a particular engagement. This information may be stored for use in selection of buyers and suppliers by the system.

Abstract: A performance-based supply chain management system for automatic alert threshold setting based on historical data relative to a key performance indicator to be monitored for a buyer-supplier engagement. Alert thresholds are automatically established and altered based on historical data related to a key performance indicator to be monitored, including data related to products similar to the product being supplied in the buyer-supplier engagement, data related to the same product in the buyer-supplier engagement from other buyer-supplier engagements monitored by the system, data related to the same product in the buyer-supplier engagement from other buyer-supplier engagements supplied to the system, and data related to the same product from an earlier buyer-supplier engagement between the buyer and supplier. An alert module then generates alerts based when a monitored value for a key performance indicator exceeds the specified alert threshold.

Abstract: A performance-based supply chain management system that provides a collaboration environment in which buyers and suppliers to a buyer-supplier engagement may collaborate regarding issues related to one or more key performance indicators identified for the buyer-supplier engagement. The system monitors the key performance indicators and initiates the collaboration module automatically upon determination of a violation with respect to a key performance indicator and/or alerts buyers and suppliers of a value for a key performance indicator in response to which the alerted participants may initiate an on-line collaboration with respect to the key performance indicator.