Abstract: Extensive resources can be required to stage, clean-and-screen, repair, diagnose, etc. a network device. To reduce the impact on resources, a diagnostic device is used to perform diagnostic testing or analysis of a network device, such as a set top box received at a facility. The diagnostic device connects to the network device via one or more connections to initiate a diagnostic testing and analysis. The network device sends diagnostic data to the diagnostic device which uses this data to generate a diagnostic report and/or sends this data to a network resource. The diagnostic testing or analysis is used to appropriately direct the network device, for example, for repair, redistribution, disposal, or other treatment.

Abstract: Extensive resources can be required to stage, clean-and-screen, repair, diagnose, etc. a network device. To reduce the impact on resources, a diagnostic device is used to perform diagnostic testing or analysis of a network device, such as a set top box received at a facility. The diagnostic device connects to the network device via one or more connections to initiate a diagnostic testing and analysis. The network device sends diagnostic data to the diagnostic device which uses this data to generate a diagnostic report and/or sends this data to a network resource. The diagnostic testing or analysis is used to appropriately direct the network device, for example, for repair, redistribution, disposal, or other treatment.

Abstract: Methods, systems, and computer readable media can be operable to facilitate dynamic bandwidth allocation for non-real time operations. The processing of real time operations may be prioritized over the processing of non-real time operations by reducing the amount of device resources and bandwidth that are allocated to non-real time operations. A maximum bandwidth for non-real time operations may be determined and dynamically adjusted, wherein the maximum bandwidth is based upon the bandwidth available to a device that is not being used for the processing of real time operations. Bitrates at which non-real time operations are processed may be dynamically adjusted such that the maximum bandwidth is not exceeded by the processing of the non-real time operations.

Abstract: Methods, systems, and computer readable media can be operable to facilitate dynamic bandwidth allocation for non-real time operations. The processing of real time operations may be prioritized over the processing of non-real time operations by reducing the amount of device resources and bandwidth that are allocated to non-real time operations. A maximum bandwidth for non-real time operations may be determined and dynamically adjusted, wherein the maximum bandwidth is based upon the bandwidth available to a device that is not being used for the processing of real time operations. Bitrates at which non-real time operations are processed may be dynamically adjusted such that the maximum bandwidth is not exceeded by the processing of the non-real time operations.

Abstract: A tone processing method and communications system which reduce the probability of falsely detecting modem and facsimile communications that occur on a communications link. The link connects a calling endpoint to an answering endpoint. In a preferred embodiment, when the answering endpoint goes off-hook in response to receiving a call from the calling endpoint, an elapse of time is measured while monitoring the link. If a predetermined amount of time elapses without detecting at least one tone on the link, tone detection criteria is modified to reduce tone detection sensitivity, or to ignore tones altogether. In another embodiment, the tone detection criteria is similarly modified if voice activity is detected on the link. In yet another embodiment, when tones and voice activity occur at different times during a call, at least one characteristic is modified to optimize the link for the type of communications occurring on the link.

Abstract: A method and system that processes voice and non-voice data is configured to insure that the processing of the voice data is given priority over the processing of the non-voice data, to ensure that callers experience smooth, uninterrupted conversations. An estimate of processing load dedicated to processing only non-voice data is calculated. A plurality of quota data objects are established to monitor and control the allocation of the processing load dedicated to processing only the non-voice data during a current quota period.

Abstract: A method and associated apparatus for testing telephone system operation. The method comprising connecting a call agent simulator to a network. Call actions or events are applied from the call agent simulator to the network expected to produce expected results in the network. The telephone system operation is verified by comparing the actual results produced to the expected results. In another aspect, an IP network or a consumer premises equipment is verified using the call agent simulator. In another aspect, the telephone system is a Voice over Internet (VoIP) system.

Abstract: A method and system that processes voice and non-voice data is configured to insure that the processing of the voice data is given priority over the processing of the non-voice data, to ensure that callers experience smooth, uninterrupted conversations. An estimate of processing load dedicated to processing only non-voice data is calculated. A plurality of quota data objects are established to monitor and control the allocation of the processing load dedicated to processing only the non-voice data during a current quota period.

Abstract: A method and associated apparatus for testing telephone system operation. The method comprising connecting a call agent simulator to a network. Call actions or events are applied from the call agent simulator to the network expected to produce expected results in the network. The telephone system operation is verified by comparing the actual results produced to the expected results. In another aspect, an IP network or a consumer premises equipment is verified using the call agent simulator. In another aspect, the telephone system is a Voice over Internet (VoIP) system.

Abstract: A tone processing method and communications system which reduce the probability of falsely detecting modem and facsimile communications that occur on a communications link. The link connects a calling endpoint to an answering endpoint. In a preferred embodiment, when the answering endpoint goes off-hook in response to receiving a call from the calling endpoint, an elapse of time is measured while monitoring the link. If a predetermined amount of time elapses without detecting at least one tone on the link, tone detection criteria is modified to reduce tone detection sensitivity, or to ignore tones altogether. In another embodiment, the tone detection criteria is similarly modified if voice activity is detected on the link. In yet another embodiment, when tones and voice activity occur at different times during a call, at least one characteristic is modified to optimize the link for the type of communications occurring on the link.

Abstract: A method and associated apparatus for testing telephone system operation. The method comprising connecting a call agent simulator to a network. Call actions or events are applied from the call agent simulator to the network expected to produce expected results in the network. The telephone system operation is verified by comparing the actual results produced to the expected results. In another aspect, an IP network or a consumer premises equipment is verified using the call agent simulator. In another aspect, the telephone system is a Voice over Internet (VoIP) system.