Abstract: A method, system and program product for assigning a resource to a client in a collaborative environment. The method includes defining, using a tool, a threshold value for collaborative attributes for each resource responding to one or more clients and calculating on a periodic basis, using the tool, an updated value for the collaborative attributes for each resource. The method further includes comparing, upon receipt of a collaboration request, the updated value with the threshold value defined for collaborative attributes for a first resource and, if the updated value is less than the threshold value for the first resource, connecting the client to the first resource for establishing a collaborative session. If not, repeating comparing the updated value with the threshold value for the collaborative attributes defined for a next resource and connecting the client to the next resource whose updated value is less than the threshold value.

Abstract: A method, system and program product for assigning a resource to a client in a collaborative environment. The method includes defining, using a tool, a threshold value for collaborative attributes for each resource responding to one or more clients and calculating on a periodic basis, using the tool, an updated value for the collaborative attributes for each resource. The method further includes comparing, upon receipt of a collaboration request, the updated value with the threshold value defined for collaborative attributes for a first resource and, if the updated value is less than the threshold value for the first resource, connecting the client to the first resource for establishing a collaborative session. If not, repeating comparing the updated value with the threshold value for the collaborative attributes defined for a next resource and connecting the client to the next resource whose updated value is less than the threshold value.

Abstract: A method, system and program product for assigning a resource to a client in a collaborative environment. The method includes defining, using a tool, a threshold value for collaborative attributes for each resource responding to one or more clients and calculating on a periodic basis, using the tool, an updated value for the collaborative attributes for each resource. The method further includes comparing, upon receipt of a collaboration request, the updated value with the threshold value defined for collaborative attributes for a first resource and, if the updated value is less than the threshold value for the first resource, connecting the client to the first resource for establishing a collaborative session. If not, repeating comparing the updated value with the threshold value for the collaborative attributes defined for a next resource and connecting the client to the next resource whose updated value is less than the threshold value.

Abstract: A method and system for using business rules to control invitations to participate in instant message (IM) collaborations. A primary invitee is invited to participate in an IM collaboration via a first IM. A business rule associated with the primary invitee is applied to determine that the primary invitee is unavailable to participate in the IM collaboration. A second IM is sent to automatically invite a backup invitee to participate in the IM collaboration. In another embodiment, a primary invitee with credentials specified by a business rule is to be invited to an IM collaboration at a specified time. An application of the business rule determines that the specified time is outside a valid invitation time period or the primary invitee's credentials are not included in a set of predefined credentials. Following the application of the business rule, a backup invitee is invited.

Abstract: A method, system and program product for assigning a resource to a client in a collaborative environment. The method includes defining, using a tool, a threshold value for collaborative attributes for each resource responding to one or more clients and calculating on a periodic basis, using the tool, an updated value for the collaborative attributes for each resource. The method further includes comparing, upon receipt of a collaboration request, the updated value with the threshold value defined for collaborative attributes for a first resource and, if the updated value is less than the threshold value for the first resource, connecting the client to the first resource for establishing a collaborative session. If not, repeating comparing the updated value with the threshold value for the collaborative attributes defined for a next resource and connecting the client to the next resource whose updated value is less than the threshold value.

Abstract: A method and system for improving control of an instant messaging system. Multiple instant message (IM) instances are initiated with identical credentials of a user of multiple users participating in an IM session controlled by an IM server. A front-of-screen representation enables the user to manage instance attributes and allows any user to view conversational connectivity information. The IM server receives the user's selection of a graphical element that represents a remote IM instance of the multiple IM instances. Via the first IM instance, the IM server receives the user's request for a computing device to perform an action that includes an interaction with the remote IM instance. The computing device performing the action is located remotely from the user and is executing the remote IM instance. The action is performed by controlling a remote system function of the computing device.

Abstract: A method and system for improving control of an instant messaging system. Multiple instant message (IM) instances are initiated with identical credentials of a user of multiple users participating in an IM session controlled by an IM server. A front-of-screen representation enables the user to manage instance attributes and allows any user to view conversational connectivity information. The IM server receives the user's selection of a graphical element that represents a remote IM instance of the multiple IM instances. Via the first IM instance, the IM server receives the user's request for a computing device to perform an action that includes an interaction with the remote IM instance. The computing device performing the action is located remotely from the user and is executing the remote IM instance. The action is performed by controlling a remote system function of the computing device.

Abstract: A method and system for using business rules to control invitations to participate in instant message (IM) collaborations. A primary invitee is invited to participate in an IM collaboration via a first IM. A business rule associated with the primary invitee is applied to determine that the primary invitee is unavailable to participate in the IM collaboration. A second IM is sent to automatically invite a backup invitee to participate in the IM collaboration. In another embodiment, a primary invitee with credentials specified by a business rule is to be invited to an IM collaboration at a specified time. An application of the business rule determines that the specified time is outside a valid invitation time period or the primary invitee's credentials are not included in a set of predefined credentials. Following the application of the business rule, a backup invitee is invited.