Patents by Inventor David R. Donnelly

David R. Donnelly has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 5864617
    Abstract: Incoming calls on a plurality of lines (L.sub.i) are distributed to a plurality of resources (R.sub.n) by a queuing and distribution system which associates with each of the possible resource/line combinations a so called "pleasure value" that indicates the desirability of making the line/resources connection according to predetermined criteria, such as waiting time, resource type, type of incoming call and other factors. The pleasure values are set up in a matrix which is scanned repetitively in order to determine the highest value and the runner up, and call connections are made on the basis of the outcome of the scanning process.
    Type: Grant
    Filed: August 13, 1996
    Date of Patent: January 26, 1999
    Assignee: British Telecommunications Public Limited Company
    Inventor: David R. Donnelly