Patents by Inventor David Rawle

David Rawle has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • METHOD AND APPARATUS FOR DESCRIBING AND PROFILING EMPLOYEE SCHEDULES
    Publication number: 20200302348
    Abstract: A method and apparatus are provided for identifying activities within a work schedule. The methods include the steps of identifying an agent, defining at least one schedule profile associated with a single workday of the agent and identifying any occurrences within the work schedule that match the defined schedule profile.
    Type: Application
    Filed: May 26, 2020
    Publication date: September 24, 2020
    Inventors: DAVID RAWLE, AARON BESHEARS
  • Method of Scheduling a Workforce Constrained By Work Rules and Labor Laws
    Publication number: 20100076898
    Abstract: A method and apparatus are provided for evaluating a plurality of work schedules containing scheduling information for a plurality of agents of an organization. The method includes the steps of providing a rule plug-in, defining a rule from the plug-in by associating an agent scheduling characteristic with the plug-in, comparing the agent scheduling characteristic with a set of agent scheduling entries of each agent within each of the plurality of work schedules and selecting a work schedule of the plurality of work schedules for use by the organization based upon the comparison.
    Type: Application
    Filed: July 3, 2008
    Publication date: March 25, 2010
    Applicant: Aspect Software Inc.
    Inventors: Aaron C. Beshears, David Rawle, Jacob Kraft, Mark Irwin
  • Method and Apparatus for Describing and Profiling Employee Schedules
    Publication number: 20100017251
    Abstract: A method and apparatus are provided for identifying activities within a work schedule. The methods includes the steps of identifying an agent, defining at least one schedule profile associated with a single workday of the agent and identifying any occurrences within the work schedule that match the defined schedule profile.
    Type: Application
    Filed: July 3, 2008
    Publication date: January 21, 2010
    Applicant: Aspect Software Inc.
    Inventors: David Rawle, Aaron C. Beshears