Patents by Inventor David Stuart Rietz

David Stuart Rietz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Decisioning framework
    Patent number: 8396733
    Abstract: A system and method of determining a recommended location for performing a work function is provided. In some examples, the system and method may include receiving a plurality of process criteria, such as hours of operation associated with the work function, type of work performed, skill set desired, language skills desired, and the like. The system and method may further include receiving a plurality of provider attributes, such as languages spoken, knowledge base/skill set, flexibility of staffing, and the like. One or more recommended locations for performing the work function may be determined based on the business and provider attributes.
    Type: Grant
    Filed: October 8, 2010
    Date of Patent: March 12, 2013
    Assignee: Bank of America Corporation
    Inventors: Kenton C. Smith, Ruben C. Berumen, Richard T. Mattingly, Jason Daniel Latta, Anurag Amatya, John A. Curl, David Stuart Rietz, Clifford Todd Barnett
  • Decisioning Framework
    Publication number: 20120089431
    Abstract: A system and method of determining a recommended location for performing a work function is provided. In some examples, the system and method may include receiving a plurality of process criteria, such as hours of operation associated with the work function, type of work performed, skill set desired, language skills desired, etc. The system and method may further include receiving a plurality of provider attributes, such as languages spoken, knowledge base/skill set, flexibility of staffing, etc. One or more recommended locations for performing the work function may be determined based on the business and provider attributes.
    Type: Application
    Filed: October 8, 2010
    Publication date: April 12, 2012
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Kenton C. Smith, Ruben C. Berumen, Richard T. Mattingly, Jason Daniel Latta, Anurag Amatya, John Austin Curl, David Stuart Rietz, Clifford Todd Barnett