Abstract: In an embodiment, a method includes identifying a support ticket for handling by a support agent, where the support ticket is associated in storage with a support message. The support message includes user-written text. The method also includes detecting non-user-written text in the support message and cleaning the support message. The cleaning includes removing the detected non-user-written text. The method also includes generating a query based, at least in part, on the cleaned support message. The method also includes causing the query to be executed on a data storage system that includes a first document repository and a second document repository. The method also includes receiving information identifying a first document from the first document repository and a second document from the second document repository. The method also includes publishing information related to the first document and the second document in relation to the support ticket.

Abstract: The present invention provides a method of producing a product for waste degradation, a microbial consortium or a mixed microbial composition, a product for waste degradation, and a waste degradation method. The method of producing the product for waste degradation comprises providing at least one isolated microbial strain from excreta, providing at least one lactic acid and/or acetic acid producing microbial strain, providing at least one yeast strain, providing at least one Bacillus sp., and combining the microbial strains to produce a microbial consortium for waste degradation.

Abstract: The present invention provides a method of producing a product for waste degradation, a product for waste degradation, an isolated microbial strain, a substantially pure culture of the isolated microbial strain, a microbial consortium or a mixed microbial composition, and a waste degradation method. The method of producing a product for waste degradation includes: isolating a plurality of microbial strains from one or more sources of food waste as separate colonies on a solid medium; selecting a plurality of the isolated microbial strains based on size and/or abundance of colonies of each of the microbial strains, the selected microbial strains being selected based on having a larger colony size and/or a higher colony abundance compared to other microbial strains; and combining the selected microbial strains to produce a microbial consortium for waste degradation.

Abstract: An integrated circuit (IC) package, assembly tool and method for assembling an IC package are described herein. In a first example, an IC package is provided that includes a package substrate, at least a first integrated circuit (IC) die and a cover. The first integrated circuit (IC) die is mechanically and electrically coupled to the package substrate via solder connections. The cover is bonded to the package substrate. The cover encloses the first IC die and is laterally offset from a peripheral edge of the package substrate.

Abstract: A light stabiliser AS comprising a surface-active or amphiphilic part A which leads to migration of the stabiliser to the surface of a material during the process of formation of a surface, and solidification of the material, and a stabilising part S which is the photochemically active ingredient and transforms the energy of the incident light to vibrational or heat energy that is dissipated within the material, characterised in that both parts are connected by a chemical bond in the form of a single or multiple bond or of an at least divalent bridging group

Abstract: An attention parental switch system of video/audio device includes a button group, a function selection circuit, a microprocessor, an input control circuit, a central processor member, an audio control circuit and a video control circuit. The button group includes a change-over button and other button, such as volume button, power button. The input control circuit processes the signal coming from the button group and produces an output signal. The central processor member includes a central processor, ROM and RAM, program that the central processor runs and attention information data are stored in the ROM in advance. When a user pushes the change-over button, the central processor can cut off the audio input, at the same time, the central processor processes the attention information data and converts it into video signal to be outputting; the user pushes the change-over button again, audio signal will output again, and the central processor processes stops processing the attention information data.

Abstract: The invention provides a battery retainer for retaining a battery comprising a positive electrode and a negative electrode, the battery retainer comprising a positive terminal for contacting the positive electrode of the battery, a negative terminal for contacting the negative electrode of the battery, a receiving chamber designed to be adapted to receive a battery and being open at the top, a pivotable retaining arm located at the top of the receiving chamber and designed and arranged to hold a battery received in the receiving chamber therein, and a spring element located at the bottom of the receiving chamber and designed and arranged to at least partly eject the battery received in the receiving chamber therefrom upon a pivotal movement of the pivotable retaining arm off the battery.

Abstract: The invention provides a battery retainer for retaining a battery comprising a positive electrode and a negative electrode, the battery retainer comprising a positive terminal for contacting the positive electrode of the battery, a negative terminal for contacting the negative electrode of the battery, a receiving chamber designed to be adapted to receive a battery and being open at the top, a pivotable retaining arm located at the top of the receiving chamber and designed and arranged to hold a battery received in the receiving chamber therein, and a spring element located at the bottom of the receiving chamber and designed and arranged to at least partly eject the battery received in the receiving chamber therefrom upon a pivotal movement of the pivotable retaining arm off the battery.

Abstract: A touring system is provided on a waste processing plant which includes a number of processing stations, including reception, sorting, mixing na pumping, fermentation, pressing, and refining. A housing is provided on each station. A passage is connected between every two adjacent housings. A transparent dome is provided in each housing so that people in the housing may observe a processing or a treatment of the waste without feel disgust and may realize how the waste is reusable.

Abstract: A fuel is prepared for efficient combustion in an oil burner by mixing fuel oil with from 30 to 60% by volume of water. The apparatus for mixing the oil and water include turbulence created by fluid flow and turbulence created by mechanical agitation. Compressed air used to create turbulence and mixing provides better combustion and less pollution when burning the resulting mixture.