Patents by Inventor David Thomas Heagney

David Thomas Heagney has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • PROCESSING REFUND REQUESTS
    Publication number: 20120185400
    Abstract: Methods, computer readable media, and apparatuses for processing refund requests are presented. According to one or more aspects, a first user interface may be displayed via which a user may select a fee category and a date range corresponding to a customer request for a fee refund. In response to receiving first user input, a second user interface may be displayed via which one or more fees may be selected for refunding to the customer and via which one or more reasons for the refund may be specified. In response to receiving second user input, a refund decision specifying whether the selected fees are to be refunded to the customer may be displayed.
    Type: Application
    Filed: January 13, 2011
    Publication date: July 19, 2012
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: James Neil Eubanks, JR., Melissa Kay Van Leuven, Analina Medina-Micheletti, Kimberly Diane Dewberry, Catherine Stokes Pullen, Joann D. Donlan, David Thomas Heagney