Patents by Inventor David Van Horn

David Van Horn has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20100169194
    Abstract: A system for facilitating payment transaction disputes is provided. According to one aspect of the system, a user, such as an issuer, is allowed to use the system to resolve a disputed transaction. Based on information provided by a cardholder, the issuer is able to use the system to retrieve transactional information relating to the disputed transaction reported by the customer for review. When the issuer uses the system to retrieve information relating to the disputed transaction, a case folder is created. The case folder is a repository for storing all the relevant information and documentation relating to the disputed transaction. Using the information retrieved by the system, the issuer then determines whether to initiate a dispute. Alternatively, the system can also be used by an acquirer to respond to a dispute, usually on behalf of one of its merchant. If a dispute is responded to, a questionnaire is then created by the system.
    Type: Application
    Filed: December 9, 2009
    Publication date: July 1, 2010
    Inventors: David Richey, Marie King, Lisa Bernhard, David Van Horn
  • Patent number: 7657441
    Abstract: A system for facilitating payment transaction disputes is provided. According to one aspect of the system, a user, such as an issuer, is allowed to use the system to resolve a disputed transaction. Based on information provided by a cardholder, the issuer is able to use the system to retrieve transactional information relating to the disputed transaction reported by the customer for review. When the issuer uses the system to retrieve information relating to the disputed transaction, a case folder is created. The case folder is a repository for storing all the relevant information and documentation relating to the disputed transaction. Using the information retrieved by the system, the issuer then determines whether to initiate a dispute. Alternatively, the system can also be used by an acquirer to respond to a dispute, usually on behalf of one of its merchant. If a dispute is responded to, a questionnaire is then created by the system.
    Type: Grant
    Filed: July 9, 2007
    Date of Patent: February 2, 2010
    Assignee: Visa U.S.A. Inc.
    Inventors: David Richey, Marie King, Lisa Bernhard, David Van Horn
  • Publication number: 20090132404
    Abstract: After receiving a notice as to the occurrence of an unauthorized access to financial account information for one or more accounts sufficient for completing one or more financial transactions using the financial account information, a financial service provider assesses the liability for the particular compromise event by analyzing the industry-wide distribution of fraud that would have occurred had the compromise event not occurred, and calculates an incremental amount of fraud that accrued as a result of the compromise event. The incremental fraud is then apportioned to the responsible parties.
    Type: Application
    Filed: November 21, 2007
    Publication date: May 21, 2009
    Inventors: Marie King, Tim Murphy, David A. Van Horn, Curtis Yee
  • Patent number: 7356516
    Abstract: A system for facilitating payment transaction disputes is provided. According to one aspect of the system, a user, such as an issuer, is allowed to use the system to resolve a disputed transaction. Based on information provided by a cardholder, the issuer is able to use the system to retrieve transactional information relating to the disputed transaction reported by the customer for review. When the issuer uses the system to retrieve information relating to the disputed transaction, a case folder is created. The case folder is a repository for storing all the relevant information and documentation relating to the disputed transaction. Using the information retrieved by the system, the issuer then determines whether to initiate a dispute. Alternatively, the system can also be used by an acquirer to respond to a dispute, usually on behalf of one of its merchant. If a dispute is responded to, a questionnaire is then created by the system.
    Type: Grant
    Filed: June 13, 2002
    Date of Patent: April 8, 2008
    Assignee: Visa U.S.A. Inc.
    Inventors: David Richey, Marie King, Lisa Bernhard, David Van Horn
  • Publication number: 20080059351
    Abstract: A system for facilitating payment transaction disputes is provided. According to one aspect of the system, a user, such as an issuer, is allowed to use the system to resolve a disputed transaction. Based on information provided by a cardholder, the issuer is able to use the system to retrieve transactional information relating to the disputed transaction reported by the customer for review. When the issuer uses the system to retrieve information relating to the disputed transaction, a case folder is created. The case folder is a repository for storing all the relevant information and documentation relating to the disputed transaction. Using the information retrieved by the system, the issuer then determines whether to initiate a dispute. Alternatively, the system can also be used by an acquirer to respond to a dispute, usually on behalf of one of its merchant. If a dispute is responded to, a questionnaire is then created by the system.
    Type: Application
    Filed: July 9, 2007
    Publication date: March 6, 2008
    Inventors: David Richey, Marie King, Lisa Bernhard, David Van Horn
  • Publication number: 20030233292
    Abstract: A system for facilitating payment transaction disputes is provided. According to one aspect of the system, a user, such as an issuer, is allowed to use the system to resolve a disputed transaction. Based on information provided by a cardholder, the issuer is able to use the system to retrieve transactional information relating to the disputed transaction reported by the customer for review. When the issuer uses the system to retrieve information relating to the disputed transaction, a case folder is created. The case folder is a repository for storing all the relevant information and documentation relating to the disputed transaction. Using the information retrieved by the system, the issuer then determines whether to initiate a dispute. Alternatively, the system can also be used by an acquirer to respond to a dispute, usually on behalf of one of its merchant. If a dispute is responded to, a questionnaire is then created by the system.
    Type: Application
    Filed: June 13, 2002
    Publication date: December 18, 2003
    Applicant: Visa U.S.A., Inc.
    Inventors: David Richey, Marie King, Lisa Bernhard, David Van Horn