Patents by Inventor David W. Maxwell

David W. Maxwell has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20260010879
    Abstract: A technique is disclosed for generating an interactive digital receipt on a device associated with a customer, where the receipt offers transaction information associated with a transaction and one or more interactive components. In one embodiment, one or more servers of a payment service generates the interactive digital receipt. The interactive digital receipt includes an interactive feedback component as one of the one or more interactive components. A determination can be made by the one or more servers that feedback was received within a timeframe satisfying a timeframe criterion. Based on determining that the feedback was received within the timeframe, a reward can be transmitted by the one or more servers to the device associated with the customer.
    Type: Application
    Filed: July 14, 2025
    Publication date: January 8, 2026
    Inventors: David W. Maxwell, Tyler James Lettau, Lauren A. Myrick, Daniel G. Becker
  • Publication number: 20250348949
    Abstract: A method comprising receiving, by a payment processing system (PPS) and from a first point of sale (POS) device associated with a merchant, transaction data associated with a transaction including a first card number and identifier of a first cardholder. The PPS can determine, based on the first card number, that the transaction is associated with an account and store an association between the identifier and the account. The PPS can receive from a second POS device associated with the merchant (or a second merchant) second transaction data associated with a second transaction that includes a second card number. The PPS can determine, based on the second card number, that the second transaction is associated with the account. Based on the association between the account and the identifier, the PPS can transmit a receipt for the second transaction to the first cardholder.
    Type: Application
    Filed: July 23, 2025
    Publication date: November 13, 2025
    Inventors: Michael Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
  • Patent number: 12400275
    Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for one or more financial transactions based on a change in location of the user or a time. In at least some embodiments, the technology includes a payment system detecting a change in location of a user or a change in time and determining, based on the change, that a payment transaction has occurred. The payment system then causes presentation of digital receipt for the payment transaction on a mobile device of a customer.
    Type: Grant
    Filed: June 9, 2022
    Date of Patent: August 26, 2025
    Assignee: Block, Inc.
    Inventors: Michael Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
  • Patent number: 12393917
    Abstract: A technique is disclosed for generating an interactive digital receipt on a device associated with a customer, where the receipt offers transaction information associated with a transaction and one or more interactive components. In one embodiment, one or more servers of a payment service generates the interactive digital receipt. The interactive digital receipt includes an interactive feedback component as one of the one or more interactive components. A determination can be made by the one or more servers that feedback was received within a timeframe satisfying a timeframe criterion. Based on determining that the feedback was received within the timeframe, a reward can be transmitted by the one or more servers to the device associated with the customer.
    Type: Grant
    Filed: September 26, 2023
    Date of Patent: August 19, 2025
    Assignee: Block, Inc.
    Inventors: David W. Maxwell, Tyler James Lettau, Lauren A. Myrick, Daniel G. Becker
  • Patent number: 11922394
    Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized communications by use of a merchant platform executing on a financial service system. The merchant platform generates content for communications that is based on a particular customer segment. The customer segment includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to transaction data of a plurality of merchants.
    Type: Grant
    Filed: September 3, 2021
    Date of Patent: March 5, 2024
    Assignee: Block, Inc.
    Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
  • Publication number: 20240020659
    Abstract: A technique is disclosed for generating an interactive digital receipt on a device associated with a customer, where the receipt offers transaction information associated with a transaction and one or more interactive components. In one embodiment, one or more servers of a payment service generates the interactive digital receipt. The interactive digital receipt includes an interactive feedback component as one of the one or more interactive components. A determination can be made by the one or more servers that feedback was received within a timeframe satisfying a timeframe criterion. Based on determining that the feedback was received within the timeframe, a reward can be transmitted by the one or more servers to the device associated with the customer.
    Type: Application
    Filed: September 26, 2023
    Publication date: January 18, 2024
    Inventors: David W. Maxwell, Tyler James Lettau, Lauren A. Myrick, Daniel G. Becker
  • Patent number: 11810078
    Abstract: A technique is disclosed for providing an interactive digital receipt on a user device, where the receipt offers transaction information associated with a financial transaction and one or more interactive components including an interactive tipping component that allows a customer to add a gratuity amount for the financial transaction. The interactive digital receipt is generated in response to an occurrence of the particular financial transaction. In one embodiment, the interactive tipping component is time-based and is associated with a timeframe that defines a time period for which the customer may submit the gratuity amount. Based on determining that no input to the interactive tipping component has been received within the timeframe, a payment is processed for a transaction amount and a default gratuity amount.
    Type: Grant
    Filed: September 30, 2019
    Date of Patent: November 7, 2023
    Assignee: Block, Inc.
    Inventors: David W. Maxwell, Tyler James Lettau, Lauren A. Myrick, Daniel G. Becker
  • Publication number: 20220301075
    Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for one or more financial transactions based on a change in location of the user or a time. In at least some embodiments, the technology includes a payment system detecting a change in location of a user or a change in time and determining, based on the change, that a payment transaction has occurred. The payment system then causes presentation of digital receipt for the payment transaction on a mobile device of a customer.
    Type: Application
    Filed: June 9, 2022
    Publication date: September 22, 2022
    Inventors: Michael Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
  • Patent number: 11410247
    Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for a financial transaction based on a previously stored electronic address for receiving digital receipts. In at least some embodiments, the technology includes a digital receipt system working in coordination with one or more merchants' POS device to deliver receipts for current transactions based on a previously stored electronic address from past transactions. The first time a user utilizes a payment instrument in a transaction, the system associates and stores the payment-instrument information with an identifier of the user. The next time a transaction is detected that involves the identifier, the system automatically triggers receipt delivery to an electronic address associated with the identifier.
    Type: Grant
    Filed: April 27, 2020
    Date of Patent: August 9, 2022
    Assignee: Square, Inc.
    Inventors: Michael Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
  • Publication number: 20220058613
    Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized communications by use of a merchant platform executing on a financial service system. The merchant platform generates content for communications that is based on a particular customer segment. The customer segment includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to transaction data of a plurality of merchants.
    Type: Application
    Filed: September 3, 2021
    Publication date: February 24, 2022
    Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
  • Patent number: 11176533
    Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized communications by use of a merchant platform executing on a financial service system. The merchant platform generates content for communications that is based on a particular customer segment. The customer segment includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to transaction data of a plurality of merchants.
    Type: Grant
    Filed: May 15, 2020
    Date of Patent: November 16, 2021
    Assignee: Square, Inc.
    Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
  • Patent number: 10810682
    Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for a financial transaction based on a previously stored electronic address for receiving digital receipts. In at least some embodiments, the technology includes a digital receipt system working in coordination with one or more merchants' POS device to deliver receipts for current transactions based on a previously stored electronic address from past transactions. The first time a user utilizes a payment card in a transaction, the system associates and stores a user-provided electronic address with the card. The next time the user utilizes the card in a new transaction, the system identifies the card has been used in a past transaction, determines the electronic address associated with the card, and automatically triggers receipt delivery to the electronic address, regardless of the new transaction being with a same or different merchant than the one in the past transaction.
    Type: Grant
    Filed: January 21, 2014
    Date of Patent: October 20, 2020
    Assignee: Square, Inc.
    Inventors: Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
  • Publication number: 20200279241
    Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized digital receipts by use of a merchant platform executing on a financial service system. The merchant platform generates feature programs for incorporating in a digital receipt based on customer segmentation. The customer segmentation includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to the merchant and other merchants that are either similarly situated as the merchant or similarly located in a geographical area as the merchant. The feature programs can include a feedback program, a loyalty reward program, a promotion program, and/or a tipping program.
    Type: Application
    Filed: May 15, 2020
    Publication date: September 3, 2020
    Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
  • Publication number: 20200258167
    Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for a financial transaction based on a previously stored electronic address for receiving digital receipts. In at least some embodiments, the technology includes a digital receipt system working in coordination with one or more merchants' POS device to deliver receipts for current transactions based on a previously stored electronic address from past transactions. The first time a user utilizes a payment card in a transaction, the system associates and stores a user-provided electronic address with the card. The next time the user utilizes the card in a new transaction, the system identifies the card has been used in a past transaction, determines the electronic address associated with the card, and automatically triggers receipt delivery to the electronic address, regardless of the new transaction being with a same or different merchant than the one in the past transaction.
    Type: Application
    Filed: April 27, 2020
    Publication date: August 13, 2020
    Inventors: Michael Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
  • Patent number: 10692064
    Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized digital receipts by use of a merchant platform executing on a financial service system. The merchant platform generates feature programs for incorporating in a digital receipt based on customer segmentation. The customer segmentation includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to the merchant and other merchants that are either similarly situated as the merchant or similarly located in a geographical area as the merchant. The feature programs can include a feedback program, a loyalty reward program, a promotion program, and/or a tipping program.
    Type: Grant
    Filed: February 20, 2018
    Date of Patent: June 23, 2020
    Assignee: Square, Inc.
    Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
  • Publication number: 20200034801
    Abstract: A technique is disclosed for generating an interactive digital receipt on a user device, where the receipt offers an engagement platform for merchants and customers to interact on a continuous basis. The interactive digital receipt is generated in response to an occurrence of a particular financial transaction. The receipt includes a plurality of time-based interactive components to enable the merchant and the customer to interact with one another. In one embodiment, the time-based interactive components include a gratuity component to allow adding of a gratuity amount after the occurrence of the transaction. The gratuity component is associated with a timeframe that defines a time period for which the customer may submit the gratuity amount. The time period can range from a limited time period to an unlimited time period.
    Type: Application
    Filed: September 30, 2019
    Publication date: January 30, 2020
    Inventors: David W. Maxwell, Tyler James Lettau, Lauren A. Myrick, Daniel G. Becker
  • Patent number: 10217092
    Abstract: A technique is disclosed for generating an interactive digital receipt on a user device, where the receipt offers an engagement platform for merchants and customers to interact on a continuous basis. The interactive digital receipt is generated in response to an occurrence of a particular financial transaction. The receipt includes a plurality of time-based interactive components to enable the merchant and the customer to interact with one another. The plurality of time-based interactive components includes a promotion component, a tipping component, a feedback component, and a loyalty rewards component. Each component is associated with a timeframe which defines a time period for which the customer may interact with the component. Content presented via each component changes corresponding to the time period. The time period can range from a limited time period to an unlimited time period.
    Type: Grant
    Filed: November 22, 2013
    Date of Patent: February 26, 2019
    Inventors: David W. Maxwell, Lauren A. Myrick, Tiffany Y. Ng, Riley McElroy Strong, Tyler James Lettau
  • Publication number: 20180181941
    Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized digital receipts by use of a merchant platform executing on a financial service system. The merchant platform generates feature programs for incorporating in a digital receipt based on customer segmentation. The customer segmentation includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to the merchant and other merchants that are either similarly situated as the merchant or similarly located in a geographical area as the merchant. The feature programs can include a feedback program, a loyalty reward program, a promotion program, and/or a tipping program.
    Type: Application
    Filed: February 20, 2018
    Publication date: June 28, 2018
    Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
  • Publication number: 20150187021
    Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for a financial transaction based on a previously stored electronic address for receiving digital receipts. In at least some embodiments, the technology includes a digital receipt system working in coordination with one or more merchants' POS device to deliver receipts for current transactions based on a previously stored electronic address from past transactions. The first time a user utilizes a payment card in a transaction, the system associates and stores a user-provided electronic address with the card. The next time the user utilizes the card in a new transaction, the system identifies the card has been used in a past transaction, determines the electronic address associated with the card, and automatically triggers receipt delivery to the electronic address, regardless of the new transaction being with a same or different merchant than the one in the past transaction.
    Type: Application
    Filed: January 21, 2014
    Publication date: July 2, 2015
    Applicant: Square, Inc.
    Inventors: Dustin MORING, Brian GRASSADONIA, Lauren A. MYRICK, David W. MAXWELL
  • Publication number: 20150134439
    Abstract: A technique is disclosed for generating an interactive digital receipt on a user device, where the receipt offers an engagement platform for merchants and customers to interact on a continuous basis. The interactive digital receipt is generated in response to an occurrence of a particular financial transaction. The receipt includes a plurality of time-based interactive components to enable the merchant and the customer to interact with one another. In one embodiment, the time-based interactive components include a gratuity component to allow adding of a gratuity amount after the occurrence of the transaction. The gratuity component is associated with a timeframe that defines a time period for which the customer may submit the gratuity amount. The time period can range from a limited time period to an unlimited time period.
    Type: Application
    Filed: November 22, 2013
    Publication date: May 14, 2015
    Applicant: Square, Inc.
    Inventors: David W. Maxwell, Lauren A. Myrick, Daniel G. Becker, Tyler James Lettau