Patents by Inventor David W. Maxwell
David W. Maxwell has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20260010879Abstract: A technique is disclosed for generating an interactive digital receipt on a device associated with a customer, where the receipt offers transaction information associated with a transaction and one or more interactive components. In one embodiment, one or more servers of a payment service generates the interactive digital receipt. The interactive digital receipt includes an interactive feedback component as one of the one or more interactive components. A determination can be made by the one or more servers that feedback was received within a timeframe satisfying a timeframe criterion. Based on determining that the feedback was received within the timeframe, a reward can be transmitted by the one or more servers to the device associated with the customer.Type: ApplicationFiled: July 14, 2025Publication date: January 8, 2026Inventors: David W. Maxwell, Tyler James Lettau, Lauren A. Myrick, Daniel G. Becker
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Publication number: 20250348949Abstract: A method comprising receiving, by a payment processing system (PPS) and from a first point of sale (POS) device associated with a merchant, transaction data associated with a transaction including a first card number and identifier of a first cardholder. The PPS can determine, based on the first card number, that the transaction is associated with an account and store an association between the identifier and the account. The PPS can receive from a second POS device associated with the merchant (or a second merchant) second transaction data associated with a second transaction that includes a second card number. The PPS can determine, based on the second card number, that the second transaction is associated with the account. Based on the association between the account and the identifier, the PPS can transmit a receipt for the second transaction to the first cardholder.Type: ApplicationFiled: July 23, 2025Publication date: November 13, 2025Inventors: Michael Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
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Patent number: 12400275Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for one or more financial transactions based on a change in location of the user or a time. In at least some embodiments, the technology includes a payment system detecting a change in location of a user or a change in time and determining, based on the change, that a payment transaction has occurred. The payment system then causes presentation of digital receipt for the payment transaction on a mobile device of a customer.Type: GrantFiled: June 9, 2022Date of Patent: August 26, 2025Assignee: Block, Inc.Inventors: Michael Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
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Patent number: 12393917Abstract: A technique is disclosed for generating an interactive digital receipt on a device associated with a customer, where the receipt offers transaction information associated with a transaction and one or more interactive components. In one embodiment, one or more servers of a payment service generates the interactive digital receipt. The interactive digital receipt includes an interactive feedback component as one of the one or more interactive components. A determination can be made by the one or more servers that feedback was received within a timeframe satisfying a timeframe criterion. Based on determining that the feedback was received within the timeframe, a reward can be transmitted by the one or more servers to the device associated with the customer.Type: GrantFiled: September 26, 2023Date of Patent: August 19, 2025Assignee: Block, Inc.Inventors: David W. Maxwell, Tyler James Lettau, Lauren A. Myrick, Daniel G. Becker
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Patent number: 11922394Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized communications by use of a merchant platform executing on a financial service system. The merchant platform generates content for communications that is based on a particular customer segment. The customer segment includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to transaction data of a plurality of merchants.Type: GrantFiled: September 3, 2021Date of Patent: March 5, 2024Assignee: Block, Inc.Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
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Publication number: 20240020659Abstract: A technique is disclosed for generating an interactive digital receipt on a device associated with a customer, where the receipt offers transaction information associated with a transaction and one or more interactive components. In one embodiment, one or more servers of a payment service generates the interactive digital receipt. The interactive digital receipt includes an interactive feedback component as one of the one or more interactive components. A determination can be made by the one or more servers that feedback was received within a timeframe satisfying a timeframe criterion. Based on determining that the feedback was received within the timeframe, a reward can be transmitted by the one or more servers to the device associated with the customer.Type: ApplicationFiled: September 26, 2023Publication date: January 18, 2024Inventors: David W. Maxwell, Tyler James Lettau, Lauren A. Myrick, Daniel G. Becker
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Patent number: 11810078Abstract: A technique is disclosed for providing an interactive digital receipt on a user device, where the receipt offers transaction information associated with a financial transaction and one or more interactive components including an interactive tipping component that allows a customer to add a gratuity amount for the financial transaction. The interactive digital receipt is generated in response to an occurrence of the particular financial transaction. In one embodiment, the interactive tipping component is time-based and is associated with a timeframe that defines a time period for which the customer may submit the gratuity amount. Based on determining that no input to the interactive tipping component has been received within the timeframe, a payment is processed for a transaction amount and a default gratuity amount.Type: GrantFiled: September 30, 2019Date of Patent: November 7, 2023Assignee: Block, Inc.Inventors: David W. Maxwell, Tyler James Lettau, Lauren A. Myrick, Daniel G. Becker
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Publication number: 20220301075Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for one or more financial transactions based on a change in location of the user or a time. In at least some embodiments, the technology includes a payment system detecting a change in location of a user or a change in time and determining, based on the change, that a payment transaction has occurred. The payment system then causes presentation of digital receipt for the payment transaction on a mobile device of a customer.Type: ApplicationFiled: June 9, 2022Publication date: September 22, 2022Inventors: Michael Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
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Patent number: 11410247Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for a financial transaction based on a previously stored electronic address for receiving digital receipts. In at least some embodiments, the technology includes a digital receipt system working in coordination with one or more merchants' POS device to deliver receipts for current transactions based on a previously stored electronic address from past transactions. The first time a user utilizes a payment instrument in a transaction, the system associates and stores the payment-instrument information with an identifier of the user. The next time a transaction is detected that involves the identifier, the system automatically triggers receipt delivery to an electronic address associated with the identifier.Type: GrantFiled: April 27, 2020Date of Patent: August 9, 2022Assignee: Square, Inc.Inventors: Michael Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
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Publication number: 20220058613Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized communications by use of a merchant platform executing on a financial service system. The merchant platform generates content for communications that is based on a particular customer segment. The customer segment includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to transaction data of a plurality of merchants.Type: ApplicationFiled: September 3, 2021Publication date: February 24, 2022Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
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Patent number: 11176533Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized communications by use of a merchant platform executing on a financial service system. The merchant platform generates content for communications that is based on a particular customer segment. The customer segment includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to transaction data of a plurality of merchants.Type: GrantFiled: May 15, 2020Date of Patent: November 16, 2021Assignee: Square, Inc.Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
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Patent number: 10810682Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for a financial transaction based on a previously stored electronic address for receiving digital receipts. In at least some embodiments, the technology includes a digital receipt system working in coordination with one or more merchants' POS device to deliver receipts for current transactions based on a previously stored electronic address from past transactions. The first time a user utilizes a payment card in a transaction, the system associates and stores a user-provided electronic address with the card. The next time the user utilizes the card in a new transaction, the system identifies the card has been used in a past transaction, determines the electronic address associated with the card, and automatically triggers receipt delivery to the electronic address, regardless of the new transaction being with a same or different merchant than the one in the past transaction.Type: GrantFiled: January 21, 2014Date of Patent: October 20, 2020Assignee: Square, Inc.Inventors: Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
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Publication number: 20200279241Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized digital receipts by use of a merchant platform executing on a financial service system. The merchant platform generates feature programs for incorporating in a digital receipt based on customer segmentation. The customer segmentation includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to the merchant and other merchants that are either similarly situated as the merchant or similarly located in a geographical area as the merchant. The feature programs can include a feedback program, a loyalty reward program, a promotion program, and/or a tipping program.Type: ApplicationFiled: May 15, 2020Publication date: September 3, 2020Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
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Publication number: 20200258167Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for a financial transaction based on a previously stored electronic address for receiving digital receipts. In at least some embodiments, the technology includes a digital receipt system working in coordination with one or more merchants' POS device to deliver receipts for current transactions based on a previously stored electronic address from past transactions. The first time a user utilizes a payment card in a transaction, the system associates and stores a user-provided electronic address with the card. The next time the user utilizes the card in a new transaction, the system identifies the card has been used in a past transaction, determines the electronic address associated with the card, and automatically triggers receipt delivery to the electronic address, regardless of the new transaction being with a same or different merchant than the one in the past transaction.Type: ApplicationFiled: April 27, 2020Publication date: August 13, 2020Inventors: Michael Dustin Moring, Brian Grassadonia, Lauren A. Myrick, David W. Maxwell
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Patent number: 10692064Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized digital receipts by use of a merchant platform executing on a financial service system. The merchant platform generates feature programs for incorporating in a digital receipt based on customer segmentation. The customer segmentation includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to the merchant and other merchants that are either similarly situated as the merchant or similarly located in a geographical area as the merchant. The feature programs can include a feedback program, a loyalty reward program, a promotion program, and/or a tipping program.Type: GrantFiled: February 20, 2018Date of Patent: June 23, 2020Assignee: Square, Inc.Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
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Publication number: 20200034801Abstract: A technique is disclosed for generating an interactive digital receipt on a user device, where the receipt offers an engagement platform for merchants and customers to interact on a continuous basis. The interactive digital receipt is generated in response to an occurrence of a particular financial transaction. The receipt includes a plurality of time-based interactive components to enable the merchant and the customer to interact with one another. In one embodiment, the time-based interactive components include a gratuity component to allow adding of a gratuity amount after the occurrence of the transaction. The gratuity component is associated with a timeframe that defines a time period for which the customer may submit the gratuity amount. The time period can range from a limited time period to an unlimited time period.Type: ApplicationFiled: September 30, 2019Publication date: January 30, 2020Inventors: David W. Maxwell, Tyler James Lettau, Lauren A. Myrick, Daniel G. Becker
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Patent number: 10217092Abstract: A technique is disclosed for generating an interactive digital receipt on a user device, where the receipt offers an engagement platform for merchants and customers to interact on a continuous basis. The interactive digital receipt is generated in response to an occurrence of a particular financial transaction. The receipt includes a plurality of time-based interactive components to enable the merchant and the customer to interact with one another. The plurality of time-based interactive components includes a promotion component, a tipping component, a feedback component, and a loyalty rewards component. Each component is associated with a timeframe which defines a time period for which the customer may interact with the component. Content presented via each component changes corresponding to the time period. The time period can range from a limited time period to an unlimited time period.Type: GrantFiled: November 22, 2013Date of Patent: February 26, 2019Inventors: David W. Maxwell, Lauren A. Myrick, Tiffany Y. Ng, Riley McElroy Strong, Tyler James Lettau
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Publication number: 20180181941Abstract: Introduced here is a technology that enables a merchant to create customer-targeted, customized digital receipts by use of a merchant platform executing on a financial service system. The merchant platform generates feature programs for incorporating in a digital receipt based on customer segmentation. The customer segmentation includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to the merchant and other merchants that are either similarly situated as the merchant or similarly located in a geographical area as the merchant. The feature programs can include a feedback program, a loyalty reward program, a promotion program, and/or a tipping program.Type: ApplicationFiled: February 20, 2018Publication date: June 28, 2018Inventors: David W. Maxwell, Tyler James Lettau, Tiffany Y. Ng, Daniel G. Becker, Lauren A. Myrick
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Publication number: 20150187021Abstract: Disclosed herein is a technology for automatically triggering delivery of a digital receipt for a financial transaction based on a previously stored electronic address for receiving digital receipts. In at least some embodiments, the technology includes a digital receipt system working in coordination with one or more merchants' POS device to deliver receipts for current transactions based on a previously stored electronic address from past transactions. The first time a user utilizes a payment card in a transaction, the system associates and stores a user-provided electronic address with the card. The next time the user utilizes the card in a new transaction, the system identifies the card has been used in a past transaction, determines the electronic address associated with the card, and automatically triggers receipt delivery to the electronic address, regardless of the new transaction being with a same or different merchant than the one in the past transaction.Type: ApplicationFiled: January 21, 2014Publication date: July 2, 2015Applicant: Square, Inc.Inventors: Dustin MORING, Brian GRASSADONIA, Lauren A. MYRICK, David W. MAXWELL
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Publication number: 20150134439Abstract: A technique is disclosed for generating an interactive digital receipt on a user device, where the receipt offers an engagement platform for merchants and customers to interact on a continuous basis. The interactive digital receipt is generated in response to an occurrence of a particular financial transaction. The receipt includes a plurality of time-based interactive components to enable the merchant and the customer to interact with one another. In one embodiment, the time-based interactive components include a gratuity component to allow adding of a gratuity amount after the occurrence of the transaction. The gratuity component is associated with a timeframe that defines a time period for which the customer may submit the gratuity amount. The time period can range from a limited time period to an unlimited time period.Type: ApplicationFiled: November 22, 2013Publication date: May 14, 2015Applicant: Square, Inc.Inventors: David W. Maxwell, Lauren A. Myrick, Daniel G. Becker, Tyler James Lettau