Abstract: Technology for determining a queue position of a call from a user can include receiving, at an enterprise, the call from a user device associated with the user. The user device includes an application associated with the enterprise. The call is placed into an on-hold queue. A weighted level of importance associated with the call is determined based on call history information associated with the user device and call frequency associated with the user. The weighted level of importance is compared to at least one weight threshold. A wait time for the call is decreased based on the weighted level of importance meeting or exceeding the at least one weight threshold.

Abstract: Antibody molecules that specifically bind to APRIL are disclosed. The antibody molecules can be used to treat, prevent, and/or diagnose disorders, such as IgA nephropathy.

Abstract: The Jacket Portal is made from a injection molding process. It is made from ABS plastic. The Jacket Portal is assembled with 6 black oxide screws. The Jacket Portal has a rubber adhesive backed gasket which goes on the outside of the garment between the ABS pieces. The Jacket Portal is used to allow a hunter, Steele worker, rock climber, Power company worker, construction worker, aircraft crew any person who would wear a safety harness to be able to wear a safety harness under a outer garment and thus pull the safety strap thru the outer garment. The Jacket Portal allows someone to put a water proof hole through any type of clothing that would be worn over a safety harness to allow the safely strap of that harness to be pulled thru the clothing comfortably out of the way. It allows someone to more safely wear their safety harness without the buckles and other straps hanging or catching on foreign objects.

Abstract: A method and/or system is provided that compensates for the flow of air through fiberglass insulation. In certain example embodiments, a dynamic heat flow meter or the like is provided for measuring and/or determining any detrimental effects of air flow through insulation such as fiberglass insulation. Once the possible detrimental effects are recognized, an insulation system is adapted (e.g., by providing a foam based insulation in a wall cavity in addition to the fiberglass insulation) to compensate, or substantially compensate, for the effects of air flow through the fiberglass. For instance, a sufficient amount of foam insulation may be provided in a cavity adjacent fiberglass, where the foam blocks or substantially blocks air from flowing through the cavity, thereby compensating for the effects of air flow through fiberglass and permitting the intended R-value to be maintained or substantially maintained.

Abstract: A composite thermal insulation material includes a cellulosic fiber matrix component and a phase-change material dispersed in the cellulosic fiber matrix component.