Abstract: A safety system for preventing child abandonment in a motor vehicle is provided. The safety system includes a device installable on a child safety seat, a safety belt, or a seat belt shoulder strap. The device includes a presence sensor configured to detect child safety seat occupancy, and a radio transmitter configured to emit a radio signal within a predefined transmission range and functionally connected to the presence sensor to receive a child safety seat occupancy signal and insert presence information into the radio signal. The safety system includes warning signal receiving devices configured to detect the radio signal within the predefined transmission range and extract presence information from the radio signal, and warning emission means. The presence sensor is a capacitive sensor. Each warning signal receiving device is configured to trigger the warning emission means after initially extracting presence information and subsequently detecting an interruption of the radio signal.

Abstract: A safety system for preventing child abandonment in a motor vehicle is provided. The safety system includes a device installable on a child safety seat, a safety belt, or a seat belt shoulder strap. The device includes a presence sensor configured to detect child safety seat occupancy, and a radio transmitter configured to emit a radio signal within a predefined transmission range and functionally connected to the presence sensor to receive a child safety seat occupancy signal and insert presence information into the radio signal. The safety system includes warning signal receiving devices configured to detect the radio signal within the predefined transmission range and extract presence information from the radio signal, and warning emission means. The presence sensor is a capacitive sensor. Each warning signal receiving device is configured to trigger the warning emission means after initially extracting presence information and subsequently detecting an interruption of the radio signal.

Abstract: A customer assistance guidance system includes an interface for communicating information to a customer relationship management (CRM) system. The system receives state information from the CRM system that defines a current interaction state between an agent of the CRM system and a customer. The system may predict, based on the state information, a next interaction state between an agent of the CRM system and the customer. The system may communicate the predicted next interaction state to the CRM system to facilitate the suggestion of a next course of action for the agent to perform.

Abstract: An NBA management platform may receive simulation data for an interaction involving a service, wherein the simulation data includes: a set of operational parameters associated with the interaction, subscriber information for a set of subscribers associated with the service, and a set of rules associated with providing the service. The NBA management platform may process, using a simulation model, the simulation data to determine a simulation outcome of the interaction according to the simulation data. The NBA management platform may determine whether the simulation outcome satisfies a next best action threshold. The NBA management platform may provide a next best action output to enable a next best action for engaging in the interaction.

Abstract: A customer assistance guidance system includes an interface for communicating information to a customer relationship management (CRM) system. The system receives state information from the CRM system that defines a current interaction state between an agent of the CRM system and a customer. The system may predict, based on the state information, a next interaction state between an agent of the CRM system and the customer. The system may communicate the predicted next interaction state to the CRM system to facilitate the suggestion of a next course of action for the agent to perform.

Abstract: A device may receive data from a data source and identify attributes included in the received data. The device may provide, to a user device, a user interface providing user interface elements that enable, by interaction with the user interface elements, selection of at least one attribute, of the attributes, for use by a data module. In addition, the device may receive, from the user device, information identifying the data module, the data module: being configured to process the at least one attribute and defining a function to be performed by a data processing pipeline. Further, the device may activate the data module for use by the data processing pipeline implemented by the device and perform an action on incoming data using the data processing pipeline and the data module.

Abstract: A device may receive one or more data models that have been trained using a first set of values that are in a format capable of being processed by the one or more data models. The first set of values may be associated with a set of historical network performance indicators relating to a set of network devices. The device may receive network data that includes network ticket information and performance statistics for the one or more network devices. The device may determine a set of network performance indicators relating to the one or more network devices. The device may convert the set of network performance indicators into a second set of values that are in the format capable of being processed by the one or more data models. The device may use the second set of values to generate one or more recommendations associated with improving network performance.

Abstract: A device may receive data from a data source and identify attributes included in the received data. The device may provide, to a user device, a user interface providing user interface elements that enable, by interaction with the user interface elements, selection of at least one attribute, of the attributes, for use by a data module. In addition, the device may receive, from the user device, information identifying the data module, the data module: being configured to process the at least one attribute and defining a function to be performed by a data processing pipeline. Further, the device may activate the data module for use by the data processing pipeline implemented by the device and perform an action on incoming data using the data processing pipeline and the data module.

Abstract: A device may receive one or more data models that have been trained using a first set of values that are in a format capable of being processed by the one or more data models. The first set of values may be associated with a set of historical network performance indicators relating to a set of network devices. The device may receive network data that includes network ticket information and performance statistics for the one or more network devices. The device may determine a set of network performance indicators relating to the one or more network devices. The device may convert the set of network performance indicators into a second set of values that are in the format capable of being processed by the one or more data models. The device may use the second set of values to generate one or more recommendations associated with improving network performance.

Abstract: The Next Best Action (NBA) management system and method is a real time decision solution usable in multiple industries, including Telco industry. The NBA system identify offers for call agents to pitch to customers, calculate and allow call center organizations and agents to view performance analytics, including an Inbound Campaign Agent Performance Index (ICAPI) for each agent. The NBA system uses usage oriented key performance indicators (KPIs) and sales oriented KPIs to add a weighted portion of the usage oriented KPIs and the sales oriented KPIs to calculate the ICAPI for each agent.

Abstract: The Next Best Action (NBA) management system and method is a real time decision solution usable in multiple industries, including Telco industry. The NBA system identify offers for call agents to pitch to customers, calculate and allow call center organizations and agents to view performance analytics, including an Inbound Campaign Agent Performance Index (ICAPI) for each agent. The NBA system uses usage oriented key performance indicators (KPIs) and sales oriented KPIs to add a weighted portion of the usage oriented KPIs and the sales oriented KPIs to calculate the ICAPI for each agent.

Abstract: A hydraulic oil control unit for supplying hydraulic oil actuators in switch machines of railway points or the like is described. The control unit comprises a closed circulation circuit of a hydraulic oil fluid with delivery and return lines. These lines are connected to a hydraulic oil actuator translating point blades of the railway point for moving the point blades from a normal end position to a reverse end position or vice versa. The control unit also includes: electrical means for monitoring the movement of the point blades and/or reaching of the end position, timing means for stopping an actuating stroke of actuators moving the point blades, and means for switching the direction of the actuating stroke. The electrical means comprise switches reversing the power supply signal of an electric motor driving the pump for reversing the rotational direction of the motor and the pump.

Abstract: A hydraulic oil control unit for supplying hydraulic oil actuators in switch machines of railway points or the like is described. The control unit comprises a closed circulation circuit of a hydraulic oil fluid with delivery and return lines. These lines are connected to a hydraulic oil actuator translating point blades of the railway point for moving the point blades from a normal end position to a reverse end position or vice versa. The control unit also includes: electrical means for monitoring the movement of the point blades and/or reaching of the end position, timing means for stopping an actuating stroke of actuators moving the point blades, and means for switching the direction of the actuating stroke. The electrical means comprise switches reversing the power supply signal of an electric motor driving the pump for reversing the rotational direction of the motor and the pump.

Abstract: The Next Best Action (NBA) management system and method is a real time decision solution usable in multiple industries, including Telco industry. The NBA system identify offers for call agents to pitch to customers, calculate and allow call center organizations and agents to view performance analytics, including an Inbound Campaign Agent Performance Index (ICAPI) for each agent. The NBA system uses usage oriented key performance indicators (KPIs) and sales oriented KPIs to add a weighted portion of the usage oriented KPIs and the sales oriented KPIs to calculate the ICAPI for each agent.

Abstract: The Next Best Action (NBA) management system and method is a real time decision solution usable in multiple industries, including Telco industry. The NBA system identify offers for call agents to pitch to customers, calculate and allow call center organizations and agents to view performance analytics, including an Inbound Campaign Agent Performance Index (ICAPI) for each agent. The NBA system uses usage oriented key performance indicators (KPIs) and sales oriented KPIs to add a weighted portion of the usage oriented KPIs and the sales oriented KPIs to calculate the ICAPI for each agent.