Patents by Inventor Dean Mc Daniel

Dean Mc Daniel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Arrangement for automated fault detection and fault resolution of a network device
    Patent number: 7509415
    Abstract: A network based management system enables network devices installed at a customer's premises to be automatically monitored and managed for automated support services. Each network device includes a monitoring agent configured for generating a notification message based upon an event where device operations exceed prescribed monitored parameters. A troubleshooting resource at the customer premises requests selected device state attributes from the network device and that are forwarded to a data collection resource that serves as an interface to the manufacturer's back-end infrastructure. The troubleshooting system accesses databases that store the configuration information for the affected network device, and uses the configuration information for accessing problem/resolution information.
    Type: Grant
    Filed: May 26, 2006
    Date of Patent: March 24, 2009
    Assignee: Cisco Technology, Inc.
    Inventors: John Baekelmans, Erik De Kegel, Dean Mc Daniel, Keith Sinclair
  • Arrangement for automated fault detection and fault resolution of a network device
    Publication number: 20060277299
    Abstract: A network based management system enables network devices installed at a customer's premises to be automatically monitored and managed for automated support services. Each network device includes a monitoring agent configured for generating a notification message based upon an event where device operations exceed prescribed monitored parameters. A troubleshooting resource at the customer premises requests selected device state attributes from the network device and that are forwarded to a data collection resource that serves as an interface to the manufacturer's back-end infrastructure. The troubleshooting system accesses databases that store the configuration information for the affected network device, and uses the configuration information for accessing problem/resolution information.
    Type: Application
    Filed: May 26, 2006
    Publication date: December 7, 2006
    Inventors: John Baekelmans, Erik De Kegel, Dean Mc Daniel, Keith Sinclair
  • Arrangement for automated fault detection and fault resolution of a network device
    Patent number: 7080141
    Abstract: Each network device includes a monitoring agent configured for generating a notification message based upon an event where device operations exceed prescribed monitored parameters. A troubleshooting resource at the customer premises requests selected device state attributes from the network device and that are forwarded to a data collection resource that serves as an interface to the manufacturer's back-end infrastructure. The troubleshooting system accesses databases that store the configuration information for the affected network device, and uses the configuration information for accessing problem/resolution information. The rules based troubleshooting system, upon correlating the databases for the problem/resolution information, provides a service notification message as a response to the event, and selectively includes the problem/resolution information for the network device.
    Type: Grant
    Filed: April 12, 2002
    Date of Patent: July 18, 2006
    Assignee: Cisco Technology, Inc.
    Inventors: John Baekelmans, Erik De Kegel, Dean Mc Daniel, Keith Sinclair