Patents by Inventor Debbie L. Schultz
Debbie L. Schultz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 8090604Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: GrantFiled: June 14, 2011Date of Patent: January 3, 2012Assignee: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Publication number: 20110246248Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: ApplicationFiled: June 14, 2011Publication date: October 6, 2011Applicant: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Patent number: 7996248Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: GrantFiled: August 27, 2010Date of Patent: August 9, 2011Assignee: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Publication number: 20100324921Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: ApplicationFiled: August 27, 2010Publication date: December 23, 2010Applicant: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Patent number: 7809592Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: GrantFiled: August 29, 2006Date of Patent: October 5, 2010Assignee: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Patent number: 7805323Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: GrantFiled: January 17, 2003Date of Patent: September 28, 2010Assignee: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Patent number: 7788117Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: GrantFiled: August 29, 2006Date of Patent: August 31, 2010Assignee: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Patent number: 7761314Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system and method allow for the integration of various and disparate travel related applications to enable sophisticated travel booking processes. In various embodiments, a translation server is used to aggregate data from disparate sources and optimal travel arrangements are provided responsive to the data.Type: GrantFiled: August 29, 2006Date of Patent: July 20, 2010Assignee: American Express Travel Related Services Company, Inc.Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Patent number: 7499864Abstract: A system and method providing a centralized network for facilitating travel reservations and/or services. The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals. The travel office point of service terminals provide a plurality of modules for various travel related applications such as a low fare search module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and an integrated e-mail booking system.Type: GrantFiled: August 12, 2002Date of Patent: March 3, 2009Assignee: American Express Travel Related Services Company, Inc.Inventors: David E. Campbell, Matt Fitzgerald, Philip A. Garcia, James Klein, Michael Keith Laughlin, Mike Qualantone, Debbie L. Schultz, Jean Shapiro
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Publication number: 20030177045Abstract: A system and method for planning trips and for processing trip requests that utilizes a centralized network for facilitating travel reservations and/or services. The system includes multi-purpose point of service terminals that provide a plurality of modules for various travel related applications such as an integrated e-mail booking module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and a low fare search module.Type: ApplicationFiled: January 17, 2003Publication date: September 18, 2003Inventors: Matt Fitzgerald, Philip A. Garcia, Debbie L. Schultz, Michael Keith Laughlin
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Publication number: 20030144867Abstract: A system and method providing a centralized network for facilitating travel reservations and/or services The system comprises a network with hub sites that provide a centralized connection for Global Distribution Systems/Computer Reservation Systems, travel vendors, and travel office point of service terminals The travel office point of service terminals provide a plurality of modules for various travel related applications such as a low fare search module, a computer telephony integration module, a super passenger name record database, a customer database, a trip planning module, a customer relationship management module, a workflow module, and an integrated e-mail booking system.Type: ApplicationFiled: August 12, 2002Publication date: July 31, 2003Inventors: David E. Campbell, Matt Fitzgerald, Philip A. Garcia, James Klein, Michael Keith Laughlin, Mike Qualantone, Debbie L. Schultz, Jean Shapiro