Patents by Inventor Debora E. Kottwitz

Debora E. Kottwitz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 7613280
    Abstract: A system and method are provided that deliver critical communications to a plurality of recipients, on demand, at any time and nearly anywhere. A server receives input from a client interface that defines the communication, recipient information, and broadcast information. The system contacts pre-selected groups of recipients according to client-defined hunt group. One or more different media platforms may be used for client and recipient interfaces. Text-to-speech and speech recognition technologies further broaden the usability of the system and permit over-dial or web provisioning. Recipients may be selectively transferred to a contact center or a conference bridge with other recipients in response to the communication. Access levels and user permissions may be client defined to structure the system for a client's organizational needs.
    Type: Grant
    Filed: July 8, 2005
    Date of Patent: November 3, 2009
    Assignee: CSG Interactive Messaging, Inc.
    Inventors: Christopher T. Lunde, Debora E. Kottwitz