Patents by Inventor Declan McNamara

Declan McNamara has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9071485
    Abstract: An approach for providing remote interaction (e.g., technical support) with electronic devices (e.g., mobile devices such as mobile phones, tablets, laptops, etc.) is provided. Specifically, remote control of a first electronic device may be obtained by an administrator device or the like. The first electronic device may then be remotely operated by the administrator device to view, indicate, and/or perform features/functions of a second electronic device needing technical support.
    Type: Grant
    Filed: November 7, 2012
    Date of Patent: June 30, 2015
    Assignee: International Business Machines Corporation
    Inventors: Michael Landers, Kevin McConnell, Declan McNamara, Gregg A. Smith
  • Publication number: 20140129663
    Abstract: An approach for providing remote interaction (e.g., technical support) with electronic devices (e.g., mobile devices such as mobile phones, tablets, laptops, etc.) is provided. Specifically, remote control of a first electronic device may be obtained by an administrator device or the like. The first electronic device may then be remotely operated by the administrator device to view, indicate, and/or perform features/functions of a second electronic device needing technical support.
    Type: Application
    Filed: November 7, 2012
    Publication date: May 8, 2014
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Michael Landers, Kevin McConnell, Declan McNamara, Gregg A. Smith