Abstract: The techniques described herein relate to methods, apparatus, and computer readable media configured to manage devices that are part of a telecommunications system. An image of a device that is part of a telecommunications system is obtained and transmitted to a first remote device. Data indicative of device-specific information for the device is received from the first remote device in response to transmitting the image, wherein the device-specific information comprises information associated with the telecommunications system. The device-specific information is displayed for the purpose selected from the group consisting of performing a management function associated with the device and monitoring a performance parameter associated with the device. Data indicative of a selection of the management function is received and transmitted to a second remote device.

Abstract: Systems and methods for assisting a first participant to a synchronous communication in communicating with a second participant to the synchronous communication involves automatically obtaining metadata or other information relevant to the synchronous communication, and providing the metadata or other information to the first participant. In some instances, a draft communication from the first participant to the second participant may be generated based on the content of the synchronous communication, and that draft communication may be provided to the first participant.

Abstract: The techniques described herein relate to methods, apparatus, and computer readable media configured to manage devices that are part of a telecommunications system. An image of a device that is part of a telecommunications system is obtained and transmitted to a first remote device. Data indicative of device-specific information for the device is received from the first remote device in response to transmitting the image, wherein the device-specific information comprises information associated with the telecommunications system. The device-specific information is displayed for the purpose selected from the group consisting of performing a management function associated with the device and monitoring a performance parameter associated with the device. Data indicative of a selection of the management function is received and transmitted to a second remote device.

Abstract: Systems and methods for assisting a first participant to a synchronous communication in communicating with a second participant to the synchronous communication involves automatically obtaining metadata or other information relevant to the synchronous communication, and providing the metadata or other information to the first participant. In some instances, a draft communication from the first participant to the second participant may be generated based on the content of the synchronous communication, and that draft communication may be provided to the first participant.

Abstract: Method and apparatus for testing in a communication network is described. One example of the invention relates to a method of testing in a voice over internet protocol (VOIP) network. At least one test script is obtained from the VOIP network at an enhanced terminal adapter. The enhanced terminal adapter is configured to couple at least one communication device to the VOIP network. The at least one test script is executed within a scripting framework of the enhanced terminal adapter to interact with at least one component coupled to the VOIP network. Results of the execution of the at least one test script are transmitted from the enhanced terminal adapter to the VOIP network.

Abstract: A communications adaptor comprising an adaptor first port; an adaptor second port; an adaptor third port; and a processor. The adaptor first port is configured to connect to an analog communications line. The adaptor second port is configured to connect to a data network. The adaptor third port is configured to connect to an analog telephony device. The processor is configured to determine that a first call setup request signal has been received at the adaptor first port. The processor is further configured, subsequent to such determination: (1) to transmit a second call setup request signal over the adaptor second port to an Internet Protocol (IP) telephony system over the data network; and (2) to transmit a third call setup request signal over the adaptor third port.

Abstract: A IP telephony service allows customers to form user groups. Each user group can include multiple members, each of whom have their own telephony device. When a member of a user group sends an outgoing communication from one of the telephony devices associated with the user group, the service obtains communication handling instructions for the user group. The outgoing communication is then processed in accordance with the handling instructions. This could include sending copies of the outgoing communication to the telephony devices of other members of the user group. This could also include sending the outgoing communication with an origination identifier associated with the user group, rather than an origination identifier associated with the member's telephony device.

Abstract: Systems and methods of controlling the data rate used to conduct IP telephony communications may make use of historical data network conditions to predict the data rates which can be used for individual new IP telephony communications. Also, the data rates at which IP telephony communications are conducted may be restricted or lowered to avoid causing a user to exceed an allowable data usage budget. Further, when two IP telephony devices are setting up a new IP telephony communication, information about their respective data communication capabilities may be exchanged in setup messaging.

Abstract: Systems and methods of controlling the data rate used to conduct IP telephony communications may make use of historical data network conditions to predict the data rates which can be used for individual new IP telephony communications. Also, the data rates at which IP telephony communications are conducted may be restricted or lowered to avoid causing a user to exceed an allowable data usage budget. Further, when two IP telephony devices are setting up a new IP telephony communication, information about their respective data communication capabilities may be exchanged in setup messaging.

Abstract: Method and apparatus for voice traffic management in a data network includes establishing a default maximum bandwidth setting at a LAN egress port when voice-type traffic is not present in a LAN portion of the data network, detecting voice-type traffic, reducing the bandwidth setting at the LAN egress port to effect a change in a rate of non voice type traffic and monitoring non voice type traffic and voice quality statistics to determine if the rate of non voice type traffic entering the data network has changed. Once the desired change has occurred, performing a linear increase of the bandwidth setting at the LAN egress port to a first value while monitoring voice quality statistics, determining if voice quality has degraded during increase of the bandwidth setting and repeating the last two steps if voice quality has not degraded.

Abstract: A communications adaptor comprising an adaptor first port; an adaptor second port; an adaptor third port; and a processor. The adaptor first port is configured to connect to an analog communications line. The adaptor second port is configured to connect to a data network. The adaptor third port is configured to connect to an analog telephony device. The processor is configured to determine that a first call setup request signal has been received at the adaptor first port. The processor is further configured, subsequent to such determination: (1) to transmit a second call setup request signal over the adaptor second port to an Internet Protocol (IP) telephony system over the data network; and (2) to transmit a third call setup request signal over the adaptor third port.

Abstract: A method and apparatus for routing Application Programming Interface (API) calls from a partner entity to a telephony service provider (TSP) network are provided herein. In some embodiments, a method for routing API calls may include receiving a first message including an API call and a partner API key used to authenticate the partner entity on the TSP network to access a partner API layer disposed on the TSP network, extracting the partner API key from the first message, performing an authentication process to authenticate an identity of the partner entity using at least the extracted partner API key, and routing the first message based on results of the authentication process. In some embodiments, the first message is routed to the partner API layer disposed on the TSP network when the identity of the partner entity is authenticated.

Abstract: A method and apparatus for routing Application Programming Interface (API) calls from a partner entity to a telephony service provider (TSP) network are provided herein. In some embodiments, a method for routing API calls may include receiving a first message including an API call and a partner API key used to authenticate the partner entity on the TSP network to access a partner API layer disposed on the TSP network, extracting the partner API key from the first message, performing an authentication process to authenticate an identity of the partner entity using at least the extracted partner API key, and routing the first message based on results of the authentication process. In some embodiments, the first message is routed to the partner API layer disposed on the TSP network when the identity of the partner entity is authenticated.

Abstract: A method, apparatus, and system for discovering devices on a local area network. The method comprises sending a DNS request from a host networking element, receiving the DNS request at one or more devices, and responding to the host networking element with one or more DNS responses. The DNS request comprises one or more particular domain names. The one or more DNS responses comprise local network address information for the one or more VoIP devices. The apparatus comprises means for filtering a set of network traffic for a DNS request, means for responding to a DNS request with a local network address, and means for forwarding the DNS request to another device. The system comprises a computer for generating a DNS request for a particular domain, and one or more VoIP devices for receiving the DNS request and sending a DNS response to the computer with a local network address for the VoIP device.

Abstract: A method and apparatus for routing Application Programming Interface (API) calls from a partner entity to a telephony service provider (TSP) network are provided herein. In some embodiments, a method for routing API calls may include receiving a first message including an API call and a partner API key used to authenticate the partner entity on the TSP network to access a partner API layer disposed on the TSP network, extracting the partner API key from the first message, performing an authentication process to authenticate an identity of the partner entity using at least the extracted partner API key, and routing the first message based on results of the authentication process. In some embodiments, the first message is routed to the partner API layer disposed on the TSP network when the identity of the partner entity is authenticated.

Abstract: A method and apparatus for routing Application Programming Interface (API) calls from a partner entity to a telephony service provider (TSP) network are provided herein. In some embodiments, a method for routing API calls may include receiving a first message including an API call and a partner API key used to authenticate the partner entity on the TSP network to access a partner API layer disposed on the TSP network, extracting the partner API key from the first message, performing an authentication process to authenticate an identity of the partner entity using at least the extracted partner API key, and routing the first message based on results of the authentication process. In some embodiments, the first message is routed to the partner API layer disposed on the TSP network when the identity of the partner entity is authenticated.

Abstract: A method and apparatus for configuring communication parameters of a wireless device are provided herein. In some embodiments, the method may establishing a communication connection to a wireless access point, determining one or more security characteristics of the wireless access point, selecting a security policy to apply to the wireless device based on the determined one or more security characteristics of the wireless access point, adjusting one or more communication parameters of the wireless device based on the selected security policy, and communicating with the wireless access point using the adjusted communication parameters.

Abstract: Method and apparatus for voice traffic management in a data network includes establishing a default maximum bandwidth setting at a LAN egress port when voice-type traffic is not present in a LAN portion of the data network, detecting voice-type traffic, reducing the bandwidth setting at the LAN egress port to effect a change in a rate of non voice type traffic and monitoring non voice type traffic and voice quality statistics to determine if the rate of non voice type traffic entering the data network has changed. Once the desired change has occurred, performing a linear increase of the bandwidth setting at the LAN egress port to a first value while monitoring voice quality statistics, determining if voice quality has degraded during increase of the bandwidth setting and repeating the last two steps if voice quality has not degraded.

Abstract: Method and apparatus for voice traffic management in a data network includes establishing a default maximum bandwidth setting at a LAN egress port when voice-type traffic is not present in a LAN portion of the data network, detecting voice-type traffic, reducing the bandwidth setting at the LAN egress port to effect a change in a rate of non voice type traffic and monitoring non voice type traffic and voice quality statistics to determine if the rate of non voice type traffic entering the data network has changed. Once the desired change has occurred, performing a linear increase of the bandwidth setting at the LAN egress port to a first value while monitoring voice quality statistics, determining if voice quality has degraded during increase of the bandwidth setting and repeating the last two steps if voice quality has not degraded.

Abstract: Method and apparatus for voice traffic management in a data network includes establishing a default maximum bandwidth setting at a LAN egress port when voice-type traffic is not present in a LAN portion of the data network, detecting voice-type traffic, reducing the bandwidth setting at the LAN egress port to effect a change in a rate of non voice type traffic and monitoring non voice type traffic and voice quality statistics to determine if the rate of non voice type traffic entering the data network has changed. Once the desired change has occurred, performing a linear increase of the bandwidth setting at the LAN egress port to a first value while monitoring voice quality statistics, determining if voice quality has degraded during increase of the bandwidth setting and repeating the last two steps if voice quality has not degraded.