Patents by Inventor Deepak Prakash ASRANI

Deepak Prakash ASRANI has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Generating and presenting user insights in association with user-to-user electronic communication
    Patent number: 11961014
    Abstract: Disclosed are systems, methods, and devices for presenting customer insights in association with an electronic customer relationship management tool. A graphical user interface (GUI) is presented to a user. The GUI has a first region having GUI elements of the customer relationship management tool, and a second region having GUI elements for presenting at least one customer insight, the second region displayed when the first region is displayed and proximate to the first region. Upon receiving an identifier identifying a particular customer, at least one machine-learning derived insight relevant to the identified customer is displaying to the user in the second region when receiving user input signals via the GUI elements of the first region.
    Type: Grant
    Filed: August 13, 2020
    Date of Patent: April 16, 2024
    Assignee: Royal Bank Of Canada
    Inventors: Anas Desouky, Nadia Ghobadipasha, Chengxi Yang, Zachary Mullins, Amit Sharma, Deepak Prakash Asrani, Dicken Tak Kuen Leung
  • GENERATING AND PRESENTING USER INSIGHTS IN ASSOCIATION WITH USER-TO-USER ELECTRONIC COMMUNICATION
    Publication number: 20210049487
    Abstract: Disclosed are systems, methods, and devices for presenting customer insights in association with an electronic customer relationship management tool. A graphical user interface (GUI) is presented to a user. The GUI has a first region having GUI elements of the customer relationship management tool, and a second region having GUI elements for presenting at least one customer insight, the second region displayed when the first region is displayed and proximate to the first region. Upon receiving an identifier identifying a particular customer, at least one machine-learning derived insight relevant to the identified customer is displaying to the user in the second region when receiving user input signals via the GUI elements of the first region.
    Type: Application
    Filed: August 13, 2020
    Publication date: February 18, 2021
    Inventors: Anas DESOUKY, Nadia GHOBADIPASHA, Chengxi YANG, Zachary MULLINS, Amit SHARMA, Deepak Prakash ASRANI, Dicken Tak Kuen LEUNG