Abstract: A system, method, and computer-readable medium are disclosed for providing a short message metadata generation tool which performs a short message metadata generation operation which automatically generates metadata for new and/or updated products as well as augmenting short message content. The short message metadata generation operation provides users with customized metadata for various products and/or lines of business and guide official company identifiers with reliable data that can be promoted among customers with ease.

Abstract: A system, method, and computer-readable medium are disclosed for providing a short message tool for identifying and correlating relationships between and among multiple short messages. The short message tool collates the short message data from all company related short messages and generates a report and create a map between the contents, customers and the revenue. Such a multiple short message tool defines a workflow to generate a report from multiple short messages. More specifically, in certain embodiments the customized report may be customized based on based on lines of business (LOBs), number of short messages and re-generation of short messages (referred to as re-tweets when the short messages are Twitter type short messages), favorites, and information about individual users.

Abstract: A system, method, and computer-readable medium are disclosed for a social media amplification operation which includes a workflow to amplify content over a plurality of social media platforms. More specifically, in certain embodiments, the workflow translates social media postings made in one language (e.g., the English language) into postings in multiple languages. Additionally, in certain embodiments, the broadcast the social media posting via a region specific user names (e.g., a region specific handle). Additionally, in certain embodiments, the workflow further includes identifying and adding region specific influencers. Additionally, in certain embodiments, the workflow further includes identifying and using region specific tag data (e.g., a region specific #tag) for the region and amplifying the information across multiple region specific social media platforms in their preferred time.

Abstract: A system, method, and computer-readable medium for performing a web site accessibility operation. The web site accessibility operation automatically enables web site accessibility features for a differently abled user. In certain embodiments, the accessibility features are customized to ease accessibility factors. In certain embodiments, the web site accessibility operation intelligently detects a disability of a user and automatically enables web site accessibility features based upon the detected disability. When performing a web site accessibility operation, a user access a website an analyzer module determines whether the user has a disability and if so what type of disability. Based upon the determination the analyzer module automatically modifies the web site to optimize the accessibility of the web site for the identified disability.

Abstract: A system, method, and computer-readable medium for performing a content distribution operation, comprising: identifying generic content for distribution; identifying at least one social media platform for distributing the generic content; generating social media platform specific content from generic content; distributing the social media platform specific content to the at least one social media platform.

Abstract: A system, method, and computer-readable medium for providing a short message tag identification tool which performs a short message tag identification operation which automatically generates a short message tag identifier based upon short message content. In certain embodiments, the short message tag identification operation identifies trending short message tag identifiers and automatically generates a preferred short message tag identifier taking into account trending short message tag identifiers.

Abstract: A system, method, and computer-readable medium are disclosed for performing a web site accessibility operation. The web site accessibility operation automatically enables web site accessibility features for a differently abled user. In certain embodiments, the accessibility features are customized to ease accessibility factors. In certain embodiments, the web site accessibility operation intelligently detects a disability of a user and automatically enables web site accessibility features based upon the detected disability. When performing a web site accessibility operation, a user access a website an analyzer module determines whether the user has a disability and if so what type of disability. Based upon the determination the analyzer module automatically modifies the web site to optimize the accessibility of the web site for the identified disability.

Abstract: A system, method, and computer-readable medium are disclosed for performing an industry wide topic detection operation which automatically detects the topics of interest within a particular industry is disclosed. Such an industry wide topic detection operation enables an organization to potentially identify shortcomings of competitors of an organization as well as business opportunities for the organization. Data generated by the industry wide topic detection operation is also useful for an organization to identify customer centric solutions, to address industry wide issues which may not addressed by other organizations within the industry. Observing and proactively engaging on these hot issues before other organizations allows a particular organization to react before competing organizations. In various embodiments, topics of interest include one or more of hot topics, troubled topics and frequently discussed topics.

Abstract: A system, method, and computer-readable medium for performing a content distribution operation, comprising: identifying generic content for distribution; identifying at least one social media platform for distributing the generic content; generating social media platform specific content from generic content; distributing the social media platform specific content to the at least one social media platform.

Abstract: A system, method, and computer-readable medium are disclosed for providing a short message metadata generation tool which performs a short message metadata generation operation which automatically generates metadata for new and/or updated products as well as augmenting short message content. The short message metadata generation operation provides users with customized metadata for various products and/or lines of business and guide official company identifiers with reliable data that can be promoted among customers with ease.

Abstract: A system, method, and computer-readable medium are disclosed for a social media amplification operation which includes a workflow to amplify content over a plurality of social media platforms. More specifically, in certain embodiments, the workflow translates social media postings made in one language (e.g., the English language) into postings in multiple languages. Additionally, in certain embodiments, the broadcast the social media posting via a region specific user names (e.g., a region specific handle). Additionally, in certain embodiments, the workflow further includes identifying and adding region specific influencers. Additionally, in certain embodiments, the workflow further includes identifying and using region specific tag data (e.g., a region specific #tag) for the region and amplifying the information across multiple region specific social media platforms in their preferred time.

Abstract: An information handling system is disclosed for generating tags of a file including a document or a webpage posting. The generating tags of a file include converting a webpage posting to a PDF document. The method further includes extracting tags provided by users. The method includes scanning the extracted data from a glossary PDF document to identify keywords of the glossary PDF document in accordance with a sentence length. The method further includes extracting data from the PDF document and scanning the extracted data to identify keywords of the PDF document in accordance with a sentence length. The method further includes reapplying selected keywords to the tags of the file.

Abstract: A system, method, and computer-readable medium for providing a short message tag identification tool which performs a short message tag identification operation which automatically generates a short message tag identifier based upon short message content. In certain embodiments, the short message tag identification operation identifies trending short message tag identifiers and automatically generates a preferred short message tag identifier taking into account trending short message tag identifiers.

Abstract: This disclosure provides a method and system of providing a supplemental user interface (UI) operatively associated with a device, such as a multifunctional device (MFD) or multifunctional printer (MFP). According to an exemplary embodiment of this disclosure, an accessibility UI is provided by a portable computer device, e.g., off-the-shelf tablet, where the table includes a container application including a collection of walk-up user applications to operate the MFD, a set of tablet user environment' configuration applications and a set of helper applications that operate in the background and/or provide transitory screens, such as authentication for operating the MFD.

Abstract: A system, method, and computer-readable medium are disclosed for providing a short message tool for identifying and correlating relationships between and among multiple short messages. The short message tool collates the short message data from all company related short messages and generates a report and create a map between the contents, customers and the revenue. Such a multiple short message tool defines a workflow to generate a report from multiple short messages. More specifically, in certain embodiments the customized report may be customized based on based on lines of business (LOBs), number of short messages and re-generation of short messages (referred to as re-tweets when the short messages are Twitter type short messages), favorites, and information about individual users.

Abstract: A system, method, and computer-readable medium are disclosed for improved management of unattended user queries. An unattended user query management system is implemented to detect an unattended user query in a social media environment. Data associated with the unattended user query is then retrieved from the social media environment and processed to assign the unattended user query to a predetermined category. Once the unattended user query has been categorized, it is provided to a resource, such as a subject matter expert (SME), associated with the query. In response, an answer to the previously-unattended user query is received from the resource, which is then provided to the social media environment that was the source of the unattended user query.

Abstract: A portable computing device is connected to another device that has an optical scanner and a facsimile modem. An application on the portable computing device causes the optical scanner to scan an item and causes the separate device to transmit the electronic image of the scanned item to the portable computing device. The application receives facsimile information into a graphic user interface of the portable computing device. Then, the application creates a facsimile file by combining the electronic image and the facsimile information. The facsimile file is transmitted to the separate device, and the application causes the separate device to send the converted electronic image as a facsimile using the facsimile information contained within the facsimile file. The portable computing device receives the result of the attempt to send the facsimile from the separate device, and this result is displayed on the graphic user interface of the portable computing device.

Abstract: An information handling system is disclosed for generating tags of a file including a document or a webpage posting. The generating tags of a file include converting a webpage posting to a PDF document. The method further includes extracting tags provided by users. The method includes scanning the extracted data from a glossary PDF document to identify keywords of the glossary PDF document in accordance with a sentence length. The method further includes extracting data from the PDF document and scanning the extracted data to identify keywords of the PDF document in accordance with a sentence length. The method further includes reapplying selected keywords to the tags of the file.