Patents by Inventor Defne Civelekoglu

Defne Civelekoglu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20250124374
    Abstract: Systems and methods for predicting the likelihood that a member of a task facilitation service will delegate a given task for completion by the task facilitation service include providing data to a delegation likelihood model. The data may include, among other things, data collected about the member and past tasks of the member including whether the member delegated those tasks. The data may further include data for other members and tasks other than those associated with the task being analyzed. The task facilitation service may transmit an indication regarding the likelihood of delegation to an intermediary who may then decide whether to enable a delegation control for the task at a user interface of the member.
    Type: Application
    Filed: December 17, 2024
    Publication date: April 17, 2025
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20250117724
    Abstract: Systems and methods for enabling controls at a user computing device for delegating tasks include providing information to an intermediary regarding the likelihood that a user associated with the user computing device will delegate a particular task. The intermediary may then selectively activate a delegation control at the user computing device that, when activated, results in delegation of the task for completion by a task facilitation service.
    Type: Application
    Filed: December 19, 2024
    Publication date: April 10, 2025
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20250111298
    Abstract: Dynamically enabled task delegation controls are provided through a user interface executed on a computing device associated with a member. The task delegation controls are selectively enabled by a task facilitation service that determines whether the delegation controls should be made available to the member based on one or more models, algorithms, etc., associated with the member based on a predicted likelihood that the member will delegate the task for completion by the task facilitation service.
    Type: Application
    Filed: December 13, 2024
    Publication date: April 3, 2025
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Patent number: 12238058
    Abstract: Message filtering and management systems in a chat forward task facilitation communication system are described. One implementation involves receiving one or more pre-filtering inputs from a member, where the inputs include task associations to identify message types to hide or display from a real-time chat interface based on the task associations. A set of messages are processed in real-time using a filtering algorithm to associate one or more tasks with messages of the set of messages, where the one or more tasks correspond to a set of tasks performable by the representative on behalf of the member. A first message is displayed based on the one or more pre-filtering inputs and a first task association with the first message, and a second message is hidden or not displayed based on the one or more pre-filtering inputs and a second task association with the second message.
    Type: Grant
    Filed: December 18, 2023
    Date of Patent: February 25, 2025
    Assignee: Yohana LLC
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Patent number: 12224972
    Abstract: Automated message tagging in a chat forward task facilitation communication system is described. One implementation involves receiving a set of messages between a member and a representative as the set of messages are being exchanged, processing the set of messages to identify one or more task flags associated with the set of messages, where the one or more task flags correspond to a set of tasks performable by the representative on behalf of the member, and tracking a chat flow within a chat interface, wherein the set of messages are exchanged within the chat interface. The chat flow is processed using a tagging algorithm to automatically assign at least one of the one or more task flags to messages of the set of messages, and message history is generated including the set of messages and corresponding task flag assignments with associated tasks of the set of tasks.
    Type: Grant
    Filed: March 12, 2024
    Date of Patent: February 11, 2025
    Assignee: Yohana LLC
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20250021899
    Abstract: Systems and methods for proposal generation in a task recommendation system are provided. A task recommendation system may receive a completed task template corresponding to a task associated with a member. The task recommendation system may automatically query a resource library in real-time to identify a proposal template corresponding to the task type. The task recommendation system may then identify a proposal recommendation for a proposal option associated with a set of proposal options included in the proposal template. The task recommendation system may generate and present a proposal that includes the proposal recommendation. Based on member interaction with the proposal, the task recommendation system may update the member profile and the resource library.
    Type: Application
    Filed: August 16, 2024
    Publication date: January 16, 2025
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Senthilvasan Supramaniam, Gwendolyn W. van der Linden, Nitin Viswanathan, David L. Warner, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Patent number: 12199928
    Abstract: Systems and methods for implementing a representative support system in a task determination system are provided. The task determination system automatically receives in real-time a set of messages between a member and a representative as these messages are exchanged. The set of messages correspond to a set of proposals associated with a task. The task determination system automatically identifying a selection of a proposal from the set of proposals based on an analysis of the set of messages. Based on the selection, the task determination system generates a set of proposal tasks and processes communications associated with these proposal tasks to monitor performance of these proposal tasks for completion of the task.
    Type: Grant
    Filed: August 12, 2022
    Date of Patent: January 14, 2025
    Assignee: Yohana LLC
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, David L Warner, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20240412129
    Abstract: Systems and methods for proposal acceptance in a task determination system are provided. The task determination system receives in real-time a set of messages through a communications session associated with a task. The set of messages are processed in real-time to identify a response to a set of proposals for completion of the task. Based on the response, the task determination system generates one or more proposal tasks performable to complete the task. The task determination system performs one or more actions according to the one or more proposal tasks to complete the task. The task determination system updates the member profile in real-time based on these actions, the task, and the response to the set of proposals.
    Type: Application
    Filed: August 16, 2024
    Publication date: December 12, 2024
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, David L. Warner, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20240403768
    Abstract: Disclosed embodiments provide a framework to identify and recommend tasks that can be performed for the benefit of a member. Through this framework, a member is assigned with a representative that, over time, learns about the member's preferences and behavior, which can be used to recommend tasks that can be performed to reduce the member's cognitive load. Further, as the representative develops a relationship with the member over time, the representative can also curate experiences for the member and assist the member in achieving personal goals and ambitions.
    Type: Application
    Filed: August 16, 2024
    Publication date: December 5, 2024
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Senthilvasan Supramaniam, Gwendolyn W. van der Linden, Nitin Viswanathan, David L. Warner, Lingyun Liu, Sean Paterson, Mabel Iwahashi, Kevin Braun
  • Publication number: 20240305597
    Abstract: Automated message tagging in a chat forward task facilitation communication system is described. One implementation involves receiving a set of messages between a member and a representative as the set of messages are being exchanged, processing the set of messages to identify one or more task flags associated with the set of messages, where the one or more task flags correspond to a set of tasks performable by the representative on behalf of the member, and tracking a chat flow within a chat interface, wherein the set of messages are exchanged within the chat interface. The chat flow is processed using a tagging algorithm to automatically assign at least one of the one or more task flags to messages of the set of messages, and message history is generated including the set of messages and corresponding task flag assignments with associated tasks of the set of tasks.
    Type: Application
    Filed: March 12, 2024
    Publication date: September 12, 2024
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20240236022
    Abstract: Message filtering and management systems in a chat forward task facilitation communication system are described. One implementation involves receiving one or more pre-filtering inputs from a member, where the inputs include task associations to identify message types to hide or display from a real-time chat interface based on the task associations. A set of messages are processed in real-time using a filtering algorithm to associate one or more tasks with messages of the set of messages, where the one or more tasks correspond to a set of tasks performable by the representative on behalf of the member. A first message is displayed based on the one or more pre-filtering inputs and a first task association with the first message, and a second message is hidden or not displayed based on the one or more pre-filtering inputs and a second task association with the second message.
    Type: Application
    Filed: December 18, 2023
    Publication date: July 11, 2024
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Patent number: 11962554
    Abstract: Automated message tagging in a chat forward task facilitation communication system is described. One implementation involves receiving a set of messages between a member and a representative as the set of messages are being exchanged, processing the set of messages to identify one or more task flags associated with the set of messages, where the one or more task flags correspond to a set of tasks performable by the representative on behalf of the member, and tracking a chat flow within a chat interface, wherein the set of messages are exchanged within the chat interface. The chat flow is processed using a tagging algorithm to automatically assign at least one of the one or more task flags to messages of the set of messages, and message history is generated including the set of messages and corresponding task flag assignments with associated tasks of the set of tasks.
    Type: Grant
    Filed: September 2, 2022
    Date of Patent: April 16, 2024
    Assignee: Yohana LLC
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Patent number: 11888801
    Abstract: Message filtering and management systems in a chat forward task facilitation communication system are described. One implementation involves receiving one or more pre-filtering inputs from a member, where the inputs include task associations to identify message types to hide or display from a real-time chat interface based on the task associations. A set of messages are processed in real-time using a filtering algorithm to associate one or more tasks with messages of the set of messages, where the one or more tasks correspond to a set of tasks performable by the representative on behalf of the member. A first message is displayed based on the one or more pre-filtering inputs and a first task association with the first message, and a second message is hidden or not displayed based on the one or more pre-filtering inputs and a second task association with the second message.
    Type: Grant
    Filed: September 2, 2022
    Date of Patent: January 30, 2024
    Assignee: Yohana LLC
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20230077262
    Abstract: Task reminder surfacing in a communication system is described. One implementation involves receiving a set of messages associated with a member device and a representative device, processing the set of messages to generate task data including one or more task recommendations associated with the set of messages, wherein the one or more task recommendations correspond to a set of tasks performable on behalf of the member, and tracking a real-time chat flow within a chat interface. The real-time chat flow is processed in real-time as messages of the set of messages are received using a scheduling algorithm to select a position or timing for one or more reminders associated with the one or more task recommendations, the reminders are automatically inserted within the chat flow using the position or timing for the one or more reminders, and the one or more reminders are presented within the chat flow.
    Type: Application
    Filed: September 2, 2022
    Publication date: March 9, 2023
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20230063334
    Abstract: A system generates task summaries for presentation at a user computing device to facilitate completion of tasks associated with the user. The task summary includes a subset of the tasks associated with the user and the system determines which tasks to include in the task summary based on each of task data and user data. The task data includes details regarding the task while the user data describes preferences and behaviors of the user and may be updated based on historic activity of the user.
    Type: Application
    Filed: September 1, 2022
    Publication date: March 2, 2023
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20230063603
    Abstract: Task generation from chat flow data in a task facilitation system is described. One implementation involves receiving in real-time a set of messages between a member and a representative as the set of messages are being exchanged, processing the set of messages to identify one or more task recommendations associated with the set of messages, wherein the one or more task recommendations correspond to a set of tasks performable by the representative on behalf of the member, tracking a chat flow within a chat interface, wherein the set of messages are exchanged within the chat interface, processing the chat flow using a machine learning network to automatically assign at least one of the one or more task recommendations to messages of the set of messages, and generating a message history for the one or more task recommendations by associating the messages with associated tasks of the set of tasks.
    Type: Application
    Filed: September 2, 2022
    Publication date: March 2, 2023
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20230066403
    Abstract: Message filtering and management systems in a chat forward task facilitation communication system are described. One implementation involves receiving one or more pre-filtering inputs from a member, where the inputs include task associations to identify message types to hide or display from a real-time chat interface based on the task associations. A set of messages are processed in real-time using a filtering algorithm to associate one or more tasks with messages of the set of messages, where the one or more tasks correspond to a set of tasks performable by the representative on behalf of the member. A first message is displayed based on the one or more pre-filtering inputs and a first task association with the first message, and a second message is hidden or not displayed based on the one or more pre-filtering inputs and a second task association with the second message.
    Type: Application
    Filed: September 2, 2022
    Publication date: March 2, 2023
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20230064673
    Abstract: Automated message tagging in a chat forward task facilitation communication system is described. One implementation involves receiving a set of messages between a member and a representative as the set of messages are being exchanged, processing the set of messages to identify one or more task flags associated with the set of messages, where the one or more task flags correspond to a set of tasks performable by the representative on behalf of the member, and tracking a chat flow within a chat interface, wherein the set of messages are exchanged within the chat interface. The chat flow is processed using a tagging algorithm to automatically assign at least one of the one or more task flags to messages of the set of messages, and message history is generated including the set of messages and corresponding task flag assignments with associated tasks of the set of tasks.
    Type: Application
    Filed: September 2, 2022
    Publication date: March 2, 2023
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, Malia Beaulieu, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20230047988
    Abstract: Systems and methods for implementing a representative support system in a task determination system are provided. The task determination system automatically receives in real-time a set of messages between a member and a representative as these messages are exchanged. The set of messages correspond to a set of proposals associated with a task. The task determination system automatically identifying a selection of a proposal from the set of proposals based on an analysis of the set of messages. Based on the selection, the task determination system generates a set of proposal tasks and processes communications associated with these proposal tasks to monitor performance of these proposal tasks for completion of the task.
    Type: Application
    Filed: August 12, 2022
    Publication date: February 16, 2023
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, David L. Warner, Lingyun Liu, Benjamin Deming, Sean Paterson
  • Publication number: 20230050045
    Abstract: Systems and methods for proposal acceptance in a task determination system are provided. The task determination system receives in real-time a set of messages through a communications session associated with a task. The set of messages are processed in real-time to identify a response to a set of proposals for completion of the task. Based on the response, the task determination system generates one or more proposal tasks performable to complete the task. The task determination system performs one or more actions according to the one or more proposal tasks to complete the task. The task determination system updates the member profile in real-time based on these actions, the task, and the response to the set of proposals.
    Type: Application
    Filed: August 12, 2022
    Publication date: February 16, 2023
    Inventors: Yoky Matsuoka, Defne Civelekoglu, Gwendolyn W. van der Linden, Nitin Viswanathan, David L. Warner, Lingyun Liu, Benjamin Deming, Sean Paterson