Abstract: In a method for advanced identification of a customer, a customer may remotely place an order, intending to later go to a store to pick up the ordered item. The store may have a pick-up area (e.g., at the back of the store) where the customer can go to pick up the ordered item. To save the customer time, the customer may be identified when she enters the store so that an employee can obtain her ordered item and have it ready to pick up by the time the customer walks through the store and arrives at the pick-up area.

Abstract: Methods, systems, and apparatus are disclosed to initialize a pharmacy application in a mobile computing device, the pharmacy application configured to prompt a user for a location acceptance via a question prompt notification. The pharmacy application may be launched in a background process of the mobile computing device, without user intervention, wherein the pharmacy application is configured to transmit a location of the mobile computing device and customer identification information to a remote pharmacy computing system, and receive a ready prescription including a pickup location at a predetermined pharmacy location from the remote pharmacy computing system. When the mobile computing device is within a proximity of the predetermined pharmacy location, the pharmacy application may display, on the mobile communication device, an indication that the ready prescription is available at the pickup location.

Abstract: In a method for advanced identification of a customer, a customer may remotely place an order, intending to later go to a store to pick up the ordered item. The store may have a pick-up area (e.g., at the back of the store) where the customer can go to pick up the ordered item. To save the customer time, the customer may be identified when she enters the store so that an employee can obtain her ordered item and have it ready to pick up by the time the customer walks through the store and arrives at the pick-up area.

Abstract: Image based and network controlled, security systems and methods are disclosed herein for securely dispensing pharmaceutical products onsite at a physical location. A server receives scanned prescription image corresponding to a prescription of a user and determines a pharmaceutical product and a pharmaceutical product amount of the pharmaceutical product. The server receives, from a pharmaceutical product imaging device positioned within a physically secured pharmacy area, images of the pharmaceutical product, and then transmits, to a visualization user interface application executing on a network computer positioned outside the physically secured pharmacy area, a visual confirmation of the pharmaceutical product and the pharmaceutical product amount.

Abstract: In a method for advanced identification of a customer, a customer may remotely place an order, intending to later go to a store to pick up the ordered item. The store may have a pick-up area (e.g., at the back of the store) where the customer can go to pick up the ordered item. To save the customer time, the customer may be identified when she enters the store so that an employee can obtain her ordered item and have it ready to pick up by the time the customer walks through the store and arrives at the pick-up area. To identify the customer, an initiation device may transmit a first signal that causes the customer's mobile electronic device to respond by transmitting a second signal, which may be utilized to generate a notification in the pick-up area notifying an employee to obtain the ordered item for pick-up.

Abstract: Methods, systems, and apparatus are disclosed to notify and route a customer to a prescription pickup location. A communication device detects the proximity of a prescription customer to an associated pharmacy location. The customer is then notified when the prescription is available at the pharmacy location based on identifying customer information and the location information. Once the pharmacy location is detected, the communication device sends the identifying customer information and the location information to a pharmacy computing device. The communication device then displays a notification that a prescription is available for the prescription customer at the pharmacy based on a determination made by the pharmacy computing device using the location information and the identification information. In addition, the communication device can display a map of the pickup location, various prompts to the customer to establish payment and/or to determine whether the customer has questions for pharmacy staff.

Abstract: In a method for advanced identification of a customer, a customer may remotely place an order, intending to later go to a store to pick up the ordered item. The store may have a pick-up area (e.g., at the back of the store) where the customer can go to pick up the ordered item. To save the customer time, the customer may be identified when she enters the store so that an employee can obtain her ordered item and have it ready to pick up by the time the customer walks through the store and arrives at the pick-up area. To identify the customer, an initiation device may transmit a first signal that causes the customer's mobile electronic device to respond by transmitting a second signal, which may be utilized to generate a notification in the pick-up area notifying an employee to obtain the ordered item for pick-up.

Abstract: In a method for advanced identification of a customer of a pharmacy, identification information of the customer is received at a first pharmacy computing device after an arrival of the customer at a pharmacy location and before an arrival of the customer at a pharmacy pick-up area of the pharmacy location. An identification of the customer is generated based on the received identification information. The identification of the customer is sent to a second pharmacy computing device. Using the second pharmacy computing device, and based on the second pharmacy computing device receiving the identification, an indication is provided to a pharmacy employee that the customer has arrived at the pharmacy location to pick up a previously prepared pharmacy order and that the pharmacy employee is to obtain the previously prepared pharmacy order for pick-up by the customer before the arrival of the customer at the pharmacy pick-up area.

Abstract: Methods, systems, and apparatus are disclosed to notify and route a customer to a prescription pickup location. A communication device detects the proximity of a prescription customer to an associated pharmacy location. The customer is then notified when the prescription is available at the pharmacy location based on identifying customer information and the location information. Once the pharmacy location is detected, the communication device sends the identifying customer information and the location information to a pharmacy computing device. The communication device then displays a notification that a prescription is available for the prescription customer at the pharmacy based on a determination made by the pharmacy computing device using the location information and the identification information. In addition, the communication device can display a map of the pickup location, various prompts to the customer to establish payment and/or to determine whether the customer has questions for pharmacy staff.

Abstract: A pharmacy workspace that has a prescription station that has a prescription desk; a pharmacist station that has a pharmacist desk that is distinct from the prescription desk; a clinic station that has an examination room; and a reception desk that is centrally positioned between the three stations and separated from them by only an open circulation area.

Abstract: A pharmacist workstation that has a desk that is accessible to customers at a customer position in front of the desk; pharmacist seating directly behind the desk, from which a pharmacist can directly interact with a customer in front of the desk; a pass-through window to a secure preparation area; and a private consulting area that has an entrance that is located to a side of the pharmacist seating.

Abstract: A retail pharmacy workspace that has a clinic station where common acute health issues such as the flu and ear infections can be addressed by a medical assistant; boundary walls that at least partially surround the clinic station and include a doorway and a screening wall that has front and back ends and no doorway between those ends; at least one examination room within the boundary walls; a waiting room within the boundary walls, between the examination room and the doorway; a prescription station where prescriptions are filled; a pharmacy waiting area outside the boundary walls of the clinic station; and parallel rows of seating in the pharmacy waiting area that define front and back limits of a seating area that are arranged on lines that intersect the screening wall.

Abstract: A method and an apparatus for processing a prescription order are described herein. A prescription label for the prescription order may be generated in response to receipt of the prescription order. The prescription label being generated in a priority order based on a plurality of pharmacy factors. The prescription order may be filled according to the priority order based on the plurality of pharmacy factors. Based on the prescription label, a plurality of graphic displays may be generated to verify the prescription order. The patient may be notified of the status of the prescription associated with the prescription order based on the plurality of graphic displays.

Abstract: A system for bin management includes an input of bin quantity, a database of customer-specific data, and a controller. The controller is operatively connected to the database and arranged to obtain the customer-specific data and the input of bin quantity, to use the customer specific data and the input of bin quantity to determine a segmentation of a multiplicity of bins, to create a representation identifying the segmentation of the multiplicity of bins and has a memory for storing the representation. The system additionally has an output of the representation which identifies the segmentation of the multiplicity of bins. Processes for calculating the segmentation of the multiplicity of bins and for storing and retrieving items based on segmentation data are also provided.

Abstract: A method of automatically routing a telephone call in a pharmacy, comprising the steps of: activating a telephone when a pharmacy employee signs onto a workstation; identifying a position type for the pharmacy employee, wherein the position type is associated with a set of functions available to the pharmacy employee; assigning a phone priority to the pharmacy employee after the pharmacy employee signs onto the workstation; identifying a type of phone call associated with a caller; evaluating a set of resources available to handle the type of phone call; directing the caller to an available pharmacy employee having the position type preferred to handle the call type and having the highest phone priority; placing the caller in a hierarchical holding cue if no pharmacy employee having the position preferred to handle the call type is available until a pharmacy employee having the position type preferred to handle the call type becomes available; and deactivating the telephone when the pharmacy employee signs of

Abstract: A method and a system for remotely verifying a prescription are described herein. In particular, a first site may provide prescription information based on a prescription of a patient to a second site. The prescription information is inputted by a staff member at the first site. The second site is remotely located from the first site and operatively coupled to the first site. The first site may also provide a prescription image based on the prescription so that a pharmacist at the second site may review and compare the prescription information and the prescription image. Further, the first site may provide medical information associated with the patient to the second site so that the pharmacist at the second site may review and determine a condition suggesting a potential for an adverse effect on the patient by the drugs based on the medical information.

Abstract: A system and a method for providing pharmaceutical services to a plurality of remote sites from a central site are described herein. The central site includes a central video-conferencing station operable for a pharmacist to perform pharmaceutical services from within the central site. The central video-conferencing station may be, but is not limited to, a work station including at least one of a facsimile machine, a video camera, a monitor, a computer, and a telephone. Further, the central video-conferencing station is selectively coupled to the plurality of remote sites. The plurality of remote sites is remotely located from the central site. Each of the plurality of remote sites includes a remote video-conferencing station, which may be, but is not limited to, a work station including at least one of a facsimile machine, a video camera, a monitor, a computer, and a telephone.

Abstract: A system for bin management includes an input of bin quantity, a database of customer-specific data, and a controller. The controller is operatively connected to the database and arranged to obtain the customer-specific data and the input of bin quantity, to use the customer specific data and the input of bin quantity to determine a segmentation of a multiplicity of bins, to create a representation identifying the segmentation of the multiplicity of bins and has a memory for storing the representation. The system additionally has an output of the representation which identifies the segmentation of the multiplicity of bins. Processes for calculating the segmentation of the multiplicity of bins and for storing and retrieving items based on segmentation data are also provided.

Abstract: A method and an apparatus for processing a prescription order are described herein. A prescription label for the prescription order may be generated in response to receipt of the prescription order. The prescription label being generated in a priority order based on a plurality of pharmacy factors. The prescription order may be filled according to the priority order based on the plurality of pharmacy factors. Based on the prescription label, a plurality of graphic displays may be generated to verify the prescription order. The patient may be notified of the status of the prescription associated with the prescription order based on the plurality of graphic displays.