Abstract: Embodiments of the present invention provide a method and device for service analysis. The method for service analysis of the present invention includes obtaining deep packet inspection DPI information of a terminal, where the DPI information of the terminal is obtained by performing DPI on a first data packet transmitted between the terminal and a service provider; obtaining call history record CHR information of the terminal, where the CHR information of the terminal is obtained by performing call recording on an air interface link established between the terminal and a base station controller; and performing, according to the DPI information of the terminal and the CHR information of the terminal, analysis on a service transmitted between the terminal and the service provider.