Abstract: A system and method are provided for generating a configuration file based upon an application registry. The method, for example, includes, but is not limited to, determining, by a processor, which users are logged into the server that are associated with a predetermined group, determining, by the processor, for each user logged into the server associated with the predetermined group, which applications each user is running, and generating, by the processor, the configuration file based upon which applications each user is running and storing the registry file in a memory.

Abstract: Systems and methods process log data relating to usage of a multi-tenant application server. An input module receives a request from a user that identifies requested log data by a particular user or tenant of the multi-tenant application system. A log query service automatically formats the database query for the requested log data based upon the request received from the user, and stores the formatted database query on the storage device. A batch server subsequently retrieves the database query from the storage device, submits the database query to the data analysis engine, obtains the requested information from the data analysis engine after the query is completed, and notifies the user that the requested information is available for output.

Abstract: Systems and methods process log data relating to usage of a multi-tenant application server. An input module receives a request from a user that identifies requested log data by a particular user or tenant of the multi-tenant application system. A log query service automatically formats the database query for the requested log data based upon the request received from the user, and stores the formatted database query on the storage device. A batch server subsequently retrieves the database query from the storage device, submits the database query to the data analysis engine, obtains the requested information from the data analysis engine after the query is completed, and notifies the user that the requested information is available for output.

Abstract: A system and method are provided for creating a support case object in a multi-tenant database environment. The method, for example, may include receiving, by a support case manager on a multi-tenant database server, information related to an infrastructure event in the multi-tenant database environment, creating, by the support case manager, the support case based upon the received information, and associating, by the support case manager, the support case with the infrastructure event.

Abstract: A system and method are provided for generating a configuration file based upon an application registry. The method, for example, includes, but is not limited to, determining, by a processor, which users are logged into the server that are associated with a predetermined group, determining, by the processor, for each user logged into the server associated with the predetermined group, which applications each user is running, and generating, by the processor, the configuration file based upon which applications each user is running and storing the registry file in a memory.