Abstract: Techniques are presented for hierarchical report tool session management. A user interacts with a hierarchical reporting tool during a first session and reaches a specific nested level within the tool for a particular hierarchy being accessed by the user. At some point in time the user exits the tool (normally or abnormally). The specific nested level is maintained on behalf of the user. So, when the user initiates a second and subsequent session with the tool, the user is presented with the specific nested level when the tool is started for that subsequent session.

Abstract: A computer implemented method of and system for capturing, storing and organizing quality feedback information associated with products sold by a retail enterprise. The quality feedback information is stored and organized within a relational database in accordance with a logical data model comprising a plurality of entities and relationships defining the manner in which quality feedback information is stored and organized within the relational database. The relational database, populated with quality feedback information, provides the retail enterprise with the means to analyze and improve retail operations, to better manage store inventory, and more efficiently manage product sales and returns.

Abstract: Techniques are presented for hierarchical report tool session management. A user interacts with a hierarchical reporting tool during a first session and reaches a specific nested level within the tool for a particular hierarchy being accessed by the user. At some point in time the user exits the tool (normally or abnormally). The specific nested level is maintained on behalf of the user. So, when the user initiates a second and subsequent session with the tool, the user is presented with the specific nested level when the tool is started for that subsequent session.

Abstract: A computer implemented method of and system for capturing, storing and organizing quality feedback information associated with products sold by a retail enterprise. The quality feedback information is stored and organized within a relational database in accordance with a logical data model comprising a plurality of entities and relationships defining the manner in which quality feedback information is stored and organized within the relational database. The relational database, populated with quality feedback information, provides the retail enterprise with the means to analyze and improve retail operations, to better manage store inventory, and more efficiently manage product sales and returns.

Abstract: A computer implemented method of and system for capturing, storing and organizing supply chain and logistics support information for a retail enterprise. Supply chain and logistics support information is stored and organized within a relational database in accordance with a logical data model comprising a plurality subject areas, and entities and relationships within the subject areas, defining the manner in which supply chain and logistics support information is stored and organized within the relational database. The relational database, populated with this information, provides a retail enterprise with detailed tracking and analysis support for shipping orders, freight bills, shipping order claims, and invoices; and detailed support for fleet tracking of shipments in the areas of legs, lanes and associated routes traveled, mode of transport, and specific equipment utilized in handling of shipments; allowing for improved supply chain efficiency through better informed decision making.

Abstract: A computer implemented method of and system for capturing, storing and organizing serialized tracking information associated with products sold by a retail enterprise. The serialized tracking information, available through the use of RFID technology, is stored and organized within a relational database in accordance with a logical data model comprising a plurality of entities and relationships defining the manner in which serialized item tracking information associated is stored and organized within the relational database. The relational database, populated with serialized tracking information, provides the retail enterprise with the means to analyze and improve supply chain operations, to better manage store inventory, and more efficiently manage product sales and returns.