Patents by Inventor Derek Brian Hatchard

Derek Brian Hatchard has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11410087
    Abstract: Metadata and for posts originating from different social media sources and the posts themselves may be collected. A query specifying search criteria for the posts and filter criteria related to the metadata may be submitted to the system disclosed herein. The system may allow a client or tenant of the system to filter and search the metadata stored therein. The system may provide the posts in response to the query and permit a client or tenant to rapidly switch between social media sources and corresponding metadata types.
    Type: Grant
    Filed: July 8, 2019
    Date of Patent: August 9, 2022
    Assignee: Salesforce, Inc.
    Inventors: Derek Brian Hatchard, Jordan Patrick Lutes, Michael Gordon Luff
  • Publication number: 20190332972
    Abstract: Metadata and for posts originating from different social media sources and the posts themselves may be collected. A query specifying search criteria for the posts and filter criteria related to the metadata may be submitted to the system disclosed herein. The system may allow a client or tenant of the system to filter and search the metadata stored therein. The system may provide the posts in response to the query and permit a client or tenant to rapidly switch between social media sources and corresponding metadata types.
    Type: Application
    Filed: July 8, 2019
    Publication date: October 31, 2019
    Inventors: Derek Brian Hatchard, Jordan Patrick Lutes, Michael Gordon Luff
  • Patent number: 10380110
    Abstract: Provided are technical solutions for preparing and using a cache of social media post data. In an example, a database of social media posts is queried for matching posts and respective metadata for each matching post. Index item data describing one or more respective attributes of each matching post is gathered. For each of the matching posts, the respective index item data is combined with the respective metadata to form combined data. The matching posts and the combined data for each matching post are stored in the cache of social media post data. The cache can be indexed. The cache index can be subsequently queried to provide, for further analysis, social media data which matches specific attributes.
    Type: Grant
    Filed: February 13, 2017
    Date of Patent: August 13, 2019
    Assignee: salesforce.com, inc.
    Inventors: Gregg Lawton, Derek Brian Hatchard, Bruce Hamilton, Chris Myer
  • Patent number: 10346763
    Abstract: Metadata and for posts originating from different social media sources and the posts themselves may be collected. A query specifying search criteria for the posts and filter criteria related to the metadata may be submitted to the system disclosed herein. The system may allow a client or tenant of the system to filter and search the metadata stored therein. The system may provide the posts in response to the query and permit a client or tenant to rapidly switch between social media sources and corresponding metadata types.
    Type: Grant
    Filed: October 3, 2014
    Date of Patent: July 9, 2019
    Assignee: SALESFORCE.COM, INC.
    Inventors: Derek Brian Hatchard, Jordan Patrick Lutes, Michael Gordon Luff
  • Publication number: 20180173756
    Abstract: Provided are technical solutions for preparing and using a cache of social media post data. In an example, a database of social media posts is queried for matching posts and respective metadata for each matching post. Index item data describing one or more respective attributes of each matching post is gathered. For each of the matching posts, the respective index item data is combined with the respective metadata to form combined data. The matching posts and the combined data for each matching post are stored in the cache of social media post data. The cache can be indexed. The cache index can be subsequently queried to provide, for further analysis, social media data which matches specific attributes.
    Type: Application
    Filed: February 13, 2017
    Publication date: June 21, 2018
    Inventors: Gregg Lawton, Derek Brian Hatchard, Bruce Hamilton, Chris Myer
  • Publication number: 20150113007
    Abstract: Metadata and for posts originating from different social media sources and the posts themselves may be collected. A query specifying search criteria for the posts and filter criteria related to the metadata may be submitted to the system disclosed herein. The system may allow a client or tenant of the system to filter and search the metadata stored therein. The system may provide the posts in response to the query and permit a client or tenant to rapidly switch between social media sources and corresponding metadata types.
    Type: Application
    Filed: October 3, 2014
    Publication date: April 23, 2015
    Inventors: Derek Brian HATCHARD, Jordan Patrick LUTES, Michael Gordon LUFF
  • Patent number: 8949270
    Abstract: Methods and systems are provided for processing social media data. The method includes receiving a request from a user for social media analytics of social media data; sending the social media data to a first analytics provider and a second analytics provider; receiving first analytics data from the first data analytics provider and second analytics data from the second analytics provider; storing the first analytics data and the second analytics data in a database; and presenting the first analytics data and the second analytics data to the user.
    Type: Grant
    Filed: March 8, 2012
    Date of Patent: February 3, 2015
    Assignee: salesforce.com, inc.
    Inventors: Christopher Daniel Newton, Derek Brian Hatchard, Timothy Frederic Beatty, Gregory Marc Picot
  • Publication number: 20120233212
    Abstract: Methods and systems are provided for processing social media data. The method includes receiving a request from a user for social media analytics of social media data; sending the social media data to a first analytics provider and a second analytics provider; receiving first analytics data from the first data analytics provider and second analytics data from the second analytics provider; storing the first analytics data and the second analytics data in a database; and presenting the first analytics data and the second analytics data to the user.
    Type: Application
    Filed: March 8, 2012
    Publication date: September 13, 2012
    Applicant: SALESFORCE.COM, INC.
    Inventors: Christopher Daniel Newton, Derek Brian Hatchard, Timothy Frederic Beatty, Gregory Marc Picot