Abstract: Methods and systems for interacting with users via a chatbot. A natural language query is received and processed by submitting a search query to a search engine. The search engine identifies relevant information including textual information and images for formulating a response. The identified information and query are submitted to a Large Language Model which generates a response displayed via the chatbot. The response may include textual information and relevant images. The system can extract text from images of documents and convert textual information into numerical vector representations for processing. Selectable options based on clustered relevant information can be provided to users for query refinement when appropriate. The chatbot interface enables natural language interactions while leveraging search capabilities and Artificial Intelligence to provide informative and helpful responses with both text and visual elements.

Abstract: A system and method for monitoring performance of an industrial process includes an input port for receiving signals representative of one or more performance parameters generated by the industrial process, a user interface including a display and a controller that is operably coupled with the input port and the user interface. The controller is configured to repeatedly receive signals over time via the input port representative of the one or more performance parameters of the industrial process and to generate a plurality of snapshots, wherein each snapshot includes a graphical representation of the one or more performance parameters of the industrial process at a corresponding time. The controller is configured to generate an animatable heat map including two or more of the plurality of snapshots arranged temporally and to display the animatable heat map on the display.

Abstract: Performance of a data center may be monitored by tracking operation conditions over time, including when the data center has an adequate power supply and when the data center lacks an adequate power supply. An uptime status may be determined from this data. The uptime status and other performance parameters may be calculated, and may be used in determining an overall performance score for the data center. A dashboard may be displayed that includes the uptime status and the overall performance score of the data center.

Abstract: Methods and systems for configuring guest room control devices in hotel facilities. A user interface displays a guest room control device type selector, guest room selector, and configuration command selector. A user selects one or more guest room control device types, guest rooms, and a configuration command. A configuration command message delivers the selected command to guest room control devices of the selected types in the selected rooms to update device configurations. The devices control equipment associated with respective guest rooms. Status of command execution can be monitored and failed commands can be re-run. Configuration settings include temperature deadbands for different room occupancy states. In another method, a guest room control device copies configuration settings from a remote device over a mesh network and controls room equipment using the updated configuration.

Abstract: A system and method for controlling temperature in hotel guest rooms using a thermostat with multiple temperature deadband configurations. The thermostat connects to a server and includes configuration parameters for comfort temperature setpoint and temperature deadbands for different room states—rented/occupied, rented/unoccupied, and unrented. The server displays these parameters via a user interface allowing a facility manager to modify the deadbands within enforced limits. The thermostat controls room temperature using the appropriate deadband based on room occupancy and rental status, determined through occupancy sensors and property management system integration. The system can recommend deadband changes based on historical temperature data and outdoor conditions, while calculating estimated energy savings. Configuration parameters can be downloaded to one or multiple thermostats across guest rooms facility-wide.

Abstract: A system and method for monitoring performance of an industrial process includes an input port for receiving signals representative of one or more performance parameters generated by the industrial process, a user interface including a display and a controller that is operably coupled with the input port and the user interface. The controller is configured to repeatedly receive signals over time via the input port representative of the one or more performance parameters of the industrial process and to generate a plurality of snapshots, wherein each snapshot includes a graphical representation of the one or more performance parameters of the industrial process at a corresponding time. The controller is configured to generate an animatable heat map including two or more of the plurality of snapshots arranged temporally and to display the animatable heat map on the display.

Abstract: Performance of a data center may be monitored by tracking operation conditions over time, including when the data center has an adequate power supply and when the data center lacks an adequate power supply. An uptime status may be determined from this data. The uptime status and other performance parameters may be calculated, and may be used in determining an overall performance score for the data center. A dashboard may be displayed that includes the uptime status and the overall performance score of the data center.

Abstract: A data center has an Informational Technology (IT) system that is supported by an Operational Technology (OT) system. A correlation between one or more performance parameters of the IT system on one or more alarms of the OT system and/or one or more performance parameters of the OT system on one or more alarms of the IT system is used to ascertain possible OT system causes of an IT alarm as well as to ascertain possible IT system causes of an OT alarm. A dashboard is displayed that includes one or more alarm details of the alarm issued by an alarm source system and a listing of one or more possible root causes of the alarm that correlate to a non-alarm source system.

Abstract: Performance of a data center may be monitored by tracking operation conditions over time, including when the data center has an adequate power supply and when the data center lacks an adequate power supply. An uptime status may be determined from this data. The uptime status and other performance parameters may be calculated, and may be used in determining an overall performance score for the data center. A dashboard may be displayed that includes the uptime status and the overall performance score of the data center.

Abstract: A system and method for monitoring performance of an industrial process includes an input port for receiving signals representative of one or more performance parameters generated by the industrial process, a user interface including a display and a controller that is operably coupled with the input port and the user interface. The controller is configured to repeatedly receive signals over time via the input port representative of the one or more performance parameters of the industrial process and to generate a plurality of snapshots, wherein each snapshot includes a graphical representation of the one or more performance parameters of the industrial process at a corresponding time. The controller is configured to generate an animatable heat map including two or more of the plurality of snapshots arranged temporally and to display the animatable heat map on the display.

Abstract: A data center includes a plurality of tenants, with some of the server racks within the data center specifically assigned to each of the tenants. A monitoring system may be configured to generate unique tenant dashboards that allow each tenant to view a variety of different information pertaining to the server racks that are assigned to them without allowing other tenants to view their dashboards. The system is configured to generate the unique tenant view for each tenant based on tenant profile information collected by the data center as part of a tenant onboarding process and input into the first and second tenant profiles. The system reads the various parameters in the first and second tenant profiles and automatically generates the unique tenant dashboards for each tenant without having to make programming changes to other parts of the system.

Abstract: A system and method for monitoring performance of an industrial process includes an input port for receiving signals representative of one or more performance parameters generated by the industrial process, a user interface including a display and a controller that is operably coupled with the input port and the user interface. The controller is configured to repeatedly receive signals over time via the input port representative of the one or more performance parameters of the industrial process and to generate a plurality of snapshots, wherein each snapshot includes a graphical representation of the one or more performance parameters of the industrial process at a corresponding time. The controller is configured to generate an animatable heat map including two or more of the plurality of snapshots arranged temporally and to display the animatable heat map on the display.

Abstract: A data center includes a plurality of tenants, with some of the server racks within the data center specifically assigned to each of the tenants. A monitoring system may be configured to generate unique tenant dashboards that allow each tenant to view a variety of different information pertaining to the server racks that are assigned to them without allowing other tenants to view their dashboards. The system is configured to generate the unique tenant view for each tenant based on tenant profile information collected by the data center as part of a tenant onboarding process and input into the first and second tenant profiles. The system reads the various parameters in the first and second tenant profiles and automatically generates the unique tenant dashboards for each tenant without having to make programming changes to other parts of the system.

Abstract: A system and method for monitoring performance of an industrial process includes an input port for receiving signals representative of one or more performance parameters generated by the industrial process, a user interface including a display and a controller that is operably coupled with the input port and the user interface. The controller is configured to repeatedly receive signals over time via the input port representative of the one or more performance parameters of the industrial process and to generate a plurality of snapshots, wherein each snapshot includes a graphical representation of the one or more performance parameters of the industrial process at a corresponding time. The controller is configured to generate an animatable heat map including two or more of the plurality of snapshots arranged temporally and to display the animatable heat map on the display.