Abstract: An approach is provided that receives a message and applies a deep analytic analysis to the message. The deep analytic analysis results in a set of enriched message embedding (EME) data that is passed to a trained neural network. Based on a set of scores received from the trained neural network, a conversation is identified from a number of available conversations to which the received message belongs. The received first message is then associated with the identified conversation.

Abstract: An approach is provided that receives a message and applies a deep analytic analysis to the message. The deep analytic analysis results in a set of enriched message embedding (EME) data that is passed to a trained neural network. Based on a set of scores received from the trained neural network, a conversation is identified from a number of available conversations to which the received message belongs. The received first message is then associated with the identified conversation.

Abstract: A method comprises obtaining a set of log files for a software system. The set of log files applies to an extended window. A periodic pattern in a first set of error-event surges in the set of log files is identified. The error-event surges in the first set is identified as event noise. A second set of log files for the software system is obtained. The second set of log files applies to a shortened window. Timeseries analysis on the second set of log files is performed. A particular error-event surge in a detection period in the second set of log files that is abnormal as compared to the shortened window is detected based on the timeseries analysis. That the particular error-event surge does not fit into the periodic pattern is determined, the particular error-event surge is characterized as an anomaly, based on the determining.

Abstract: A method comprises obtaining a set of log files for a software system. The set of log files applies to an extended window. A periodic pattern in a first set of error-event surges in the set of log files is identified. The error-event surges in the first set is identified as event noise. A second set of log files for the software system is obtained. The second set of log files applies to a shortened window. Timeseries analysis on the second set of log files is performed. A particular error-event surge in a detection period in the second set of log files that is abnormal as compared to the shortened window is detected based on the timeseries analysis. That the particular error-event surge does not fit into the periodic pattern is determined, the particular error-event surge is characterized as an anomaly, based on the determining.

Abstract: A method comprises receiving a set of log files that correspond to a detected anomaly in a software system. The set of log files are input into a first classification algorithm. A set of classified log events is received from the first classification algorithm. The set of classified log events is input into a second classification algorithm. A classification of the detected anomaly is obtained from the second classification algorithm.

Abstract: An engagement classifier for a group chatbot is trained by leveraging the implicit dataset generated by humans engaging in both direct messages as well as group conversations. Human-to-human direct messages are used as an approximate representation of the domain knowledge and expertise of each user. The decision to engage in a group conversation is assumed to be based on that domain knowledge. The knowledge representations and instances of engagements in group conversations yields an effective set of features and labels which can be used to model the engagement decision. The same transfer learning technique is used to generate a knowledge representation for the group chatbot. Given this representation of the domain knowledge of the chatbot, the classifier can predict whether it should engage in any particular group conversation.

Abstract: An approach is provided that receives a message and applies a deep analytic analysis to the message. The deep analytic analysis results in a set of enriched message embedding (EME) data that is passed to a trained neural network. Based on a set of scores received from the trained neural network, a conversation is identified from a number of available conversations to which the received message belongs. The received first message is then associated with the identified conversation.

Abstract: An approach is provided that receives a message and applies a deep analytic analysis to the message. The deep analytic analysis results in a set of enriched message embedding (EME) data that is passed to a trained neural network. Based on a set of scores received from the trained neural network, a conversation is identified from a number of available conversations to which the received message belongs. The received first message is then associated with the identified conversation.

Abstract: An engagement classifier for a group chatbot is trained by leveraging the implicit dataset generated by humans engaging in both direct messages as well as group conversations. Human-to-human direct messages are used as an approximate representation of the domain knowledge and expertise of each user. The decision to engage in a group conversation is assumed to be based on that domain knowledge. The knowledge representations and instances of engagements in group conversations yields an effective set of features and labels which can be used to model the engagement decision. The same transfer learning technique is used to generate a knowledge representation for the group chatbot. Given this representation of the domain knowledge of the chatbot, the classifier can predict whether it should engage in any particular group conversation.