Patents by Inventor Dhanalakshmi Perumal

Dhanalakshmi Perumal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and a method for automated resolution of configuration item issues
    Patent number: 10698749
    Abstract: A system and method for automated resolution of events in a computing environment is provided. Problem types are identified from the events which are associated with configuration items (CIs) at issue. Further, domains of the CIs at issue are identified. Domains represent types of the CIs at issue. Existence of diagnosis and resolution sequences is checked which is based on identified problem types and domain associated with the CI types. Thereafter, diagnosis and resolution sequences are fetched, where sequences fetched at a first instance are at least in part updated with one or more new sequences. Fetched sequences are executed iteratively such that a next step of the executed diagnosis and resolution sequence is based on an output of a first step of the executed diagnosis and resolution sequence.
    Type: Grant
    Filed: May 29, 2019
    Date of Patent: June 30, 2020
    Assignee: COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT. LTD.
    Inventors: Rohan Prakash, Yogesh Sosale Gundurao, Kamlanjan Kokolu, Dhanalakshmi Perumal, Krishnan Srinivasan, Jyoti Ranjan Panda