Patents by Inventor Diana N. Gash

Diana N. Gash has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Checking of broadband network components
    Patent number: 8068585
    Abstract: Systems and methods for checking broadband network components are provided in which an automated interactive system permits a field technician to check various conditions of a communication line or other broadband network components without the assistance of a support technician. While options to request assistance from a support technician are provided, the automated interactive system permits the field technician to perform various functions on a communication line without additional assistance, especially for routine tasks. The automated interactive system, therefore, removes efficiencies that may be associated with conventional approaches for checking broadband network components.
    Type: Grant
    Filed: May 13, 2008
    Date of Patent: November 29, 2011
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Scott Traynham Stillman, Scott Crandall Holt, Kenneth Wayne Chastain, Hong Thi Nguyen, Senis Busayapongchai, Lisa Marie Birkenberger, Judson Barry Johnston, Eric Duron, Diana N. Gash, Homayoun Torab, Harry Tang
  • Checking of broadband network components
    Publication number: 20080212486
    Abstract: Systems and methods for checking broadband network components are provided in which an automated interactive system permits a field technician to check various conditions of a communication line or other broadband network components without the assistance of a support technician. While options to request assistance from a support technician are provided, the automated interactive system permits the field technician to perform various functions on a communication line without additional assistance, especially for routine tasks. The automated interactive system, therefore, removes efficiencies that may be associated with conventional approaches for checking broadband network components.
    Type: Application
    Filed: May 13, 2008
    Publication date: September 4, 2008
    Applicant: AT&T Delaware Intellectual Property, Inc.
    Inventors: Scott Traynham Stillman, Scott Crandall Holt, Kenneth Wayne Chastain, Hong Thi Nguyen, Senis Busayapongchai, Lisa Marie Birkenberger, Judson Barry Johnston, Eric Duron, Diana N. Gash, Homayoun Torab, Harry Tang
  • Checking of broadband network components
    Publication number: 20040165580
    Abstract: Systems and methods for checking broadband network components are provided in which an automated interactive system permits a field technician to check various conditions of a communication line or other broadband network components without the assistance of a support technician. While options to request assistance from a support technician are provided, the automated interactive system permits the field technician to perform various functions on a communication line without additional assistance, especially for routine tasks. The automated interactive system, therefore, removes efficiencies that may be associated with conventional approaches for checking broadband network components.
    Type: Application
    Filed: June 30, 2003
    Publication date: August 26, 2004
    Inventors: Scott Traynham Stillman, Scott Crandall Holt, Kenneth Wayne Chastain, Hong Thi Nguyen, Senis Busayapongchai, Lisa Marie Birkenberger, Judson Barry Johnston, Eric Duron, Diana N. Gash, Homayoun Torab, Harry Tang