Abstract: A process for monitoring the acknowledgement of a request to execute a command script (script) through a non-guaranteed protocol (S.N.M.P.), in an information system (SI) in a network (RE) comprising a manager (GE) and agents (AG1) for executing commands, wherein the manager first sends the agent in charge of executing the command script a ticket request using a command (Get mrsGetTK) of the "get" type, and the agent returns (GetResponse) a ticket to the manager, the manager then sends the execution request to the agent using a command (Set mrsExecute cmd TK) of the "set" type, for which the ticket it a parameter, then the agent verifies the validity of the request and creates an instance for the execution of the command associated with the ticket and the manager then verifies proper reception of the request by scanning (Get mrsStatus) the instance using the agent. The instant invention is particularly applicable to heterogeneous information systems.

Abstract: A tool for generating and executing graphical interface commands (OGEC) for an information system (SI) including heterogeneous platforms (PLC1-PLC4) disposed in a multi-protocol (PR1 through PR6) network (RE), comprising a descriptor file (FD) which describes the graphical interface to be produced in a specific grammar, means (AL) for verifying the grammar, means (MRG) for generating a graphical representation, connected to the verification means and to the graphical interface tools, means (AS) for checking the syntax of the data entered by the user into the graphical representation, multi-protocol means (ENC) for encapsulating the attributes of each command to be executed in the target platform(s) (PLC1 through PLC4), and means for receiving the attributes of each command and for executing it (EXEC1 through EXEC4) in accordance with these attributes.