Abstract: Described are methods, systems, and computer program products for correlating operational information with subsequent action information. Operational information is received from a computing system performing one or more services. Pattern matching is performed for the operational information with data within a knowledge base. Based on the results of the pattern matching, a subsequent action associated with the operational information is determined.

Abstract: The formulation of a user interface that is used to access multiple network services. The user interface includes a common interface portion that is common amongst multiple network services. The user interface also includes a service-specific content portion that is specific at least one, but not all, of the network services. In one or more embodiments, the common interface may include navigation control(s) for navigating the service-specific content portion between network services while the common interface portion remains the same. Thus, the user interface may be used to present multiple network services while retaining a portion that has a common look.