Abstract: A system method and device for evaluating the Quality of Service (QoS) performance of mobile telephone devices in the concurrent performance of different services through a mobile telephone network is provided. In one embodiment, the method comprises establishing a first logical communication channel via the mobile telephone network, communicating first information over the first logical communication channel, establishing a second logical communication channel over a communication network, concurrently with said communicating first information, communicating second information over the second logical communication channel, and determining a plurality of service quality metrics for the first and second information communicated over the first and second logical communication channel.

Abstract: A system and method of testing call performance of a plurality of mobile telephones is provided. In one embodiment the method comprises storing in a memory of a test device, data for one or more test scenarios that each comprises associated test parameters for attempting a plurality of telephone calls, causing the mobile telephone to attempt to establish a plurality of telephone calls of the test scenarios, and monitoring the plurality of telephone calls of the mobile telephone to determine test results data. The method further includes attempting and monitoring a plurality of telephone calls of the mobile telephone to determine test results data with one or more remote call servers and outputting the test results data to a remote computer system for processing to determine the number of dropped calls, call set up times, number of calls successfully initiated, number of calls having two way speech, and other data.

Abstract: A system method and device for evaluating the Quality of Service (QoS) performance of mobile telephone devices in the concurrent performance of different services through a mobile telephone network is provided. In one embodiment, the method comprises establishing a first logical communication channel via the mobile telephone network, communicating first information over the first logical communication channel, establishing a second logical communication channel over a communication network, concurrently with said communicating first information, communicating second information over the second logical communication channel, and determining a plurality of service quality metrics for the first and second information communicated over the first and second logical communication channel.

Abstract: A system and method for determining the quality of service in wireless data network by a plurality of mobile devices is provided. In one embodiment, the method includes presenting to a user a plurality of reference content items, for each content item, receiving a reference content item rating indicative of a quality rating provided by the user, wirelessly transmitting a test content item to the mobile device, presenting the transmitted test content item to the user; receiving a test content item rating provided by the user, wherein at least some of the plurality of reference content items comprise content items of known and differing quality, normalizing the test content item rating based on the reference content rating received to provide a normalized test content item rating; and outputting a quality of service performance metric based on the normalized test content item rating.

Abstract: A method for monitoring voice quality in a communication network. In a first embodiment, the method comprises the steps of: establishing a voice communication pathway (VCPW) between first and second telephone terminals; establishing speech cadence between first and second terminals, wherein the terminals alternate between opposing send and listen/receive modes such that when one of the terminals is sending a voice test message the other terminal is either listening for or receiving the voice test message and vice versa; and calculating a voice quality score for one or more received voice test messages. In a second embodiment, synchronous cadence is established between a plurality of telephone terminals and a voice recognition server (VRS).

Abstract: A system and method of determining the quality of audio-visual services of a mobile telephone is provided. In one embodiment, the method includes wirelessly receiving streaming audio-video content at the mobile telephone and wherein the audio-video content comprises video content and audio content. The video content is formed of a plurality of video frames with each encoded with one or more video symbols. The audio content is formed of a plurality of audio segments with each encoded with a sequence of tones. The method further includes outputting the audio content with the mobile telephone and displaying the video content with the mobile telephone. A computer processes the video symbols of each video frame of the displayed video content to determine a video quality of the displayed video content and processes the sequences of tones of the outputted audio content to determine an audio quality of the outputted audio content. The determined audio and video quality is then output by the computer.

Abstract: A system and method for determining the quality of service in wireless data network by a plurality of mobile devices is provided. In one embodiment, the method includes presenting to a user a plurality of reference content items, for each content item, receiving a reference content item rating indicative of a quality rating provided by the user, wirelessly transmitting a test content item to the mobile device, presenting the transmitted test content item to the user; receiving a test content item rating provided by the user, wherein at least some of the plurality of reference content items comprise content items of known and differing quality, normalizing the test content item rating based on the reference content rating received to provide a normalized test content item rating; and outputting a quality of service performance metric based on the normalized test content item rating.

Abstract: An acoustic mount system, device and method for testing mobile telephones is provided. In one embodiment, the system includes an ear simulator assembly having a plurality of registration mechanisms and an ear simulator, and wherein the plurality of registration mechanisms and the ear simulator have a first spatial relationship. The system includes an alignment device having a plurality of alignment mechanisms and a speaker opening. The plurality of alignment mechanisms and the speaker opening have a second spatial relationship and wherein the alignment device is configured to be attached to the telephone such as via an adhesive. Each of the plurality of alignment mechanisms of the alignment device is configured to engage one of the registration mechanisms of the ear simulator assembly.

Abstract: A system and method for determining the quality of communications provided by a plurality of mobile telephones is provided. The method may comprise, for example, receiving one or more telephone voice signals from each mobile telephone; storing the one or more telephone voice signals in a memory; concurrently with aid receiving telephone voice signals from a mobile telephone, receiving one or more reference device voice signals from a reference device substantially co-located with the mobile telephone; storing the one or more reference device voice signals in a memory; determining voice quality data for the telephone voice signals; determining voice quality data for the reference device voice signals concurrently received with the telephone voice signals; and normalizing the voice quality data of the telephone voice signals from each mobile telephone based on the voice quality data of the reference device voice signals concurrently received with the telephone voice signals.

Abstract: A system and method of testing call performance of a plurality of mobile telephones is provided. In one embodiment the method comprises storing in a memory of a test device, data for one or more test scenarios that each comprises associated test parameters for attempting a plurality of telephone calls, causing the mobile telephone to attempt to establish a plurality of telephone calls of the test scenarios, and monitoring the plurality of telephone calls of the mobile telephone to determine test results data. The method further includes attempting and monitoring a plurality of telephone calls of the mobile telephone to determine test results data with one or more remote call servers and outputting the test results data to a remote computer system for processing to determine the number of dropped calls, call set up times, number of calls successfully initiated, number of calls having two way speech, and other data.

Abstract: A system and method of testing call performance of a plurality of mobile telephones is provided. In one embodiment the method comprises storing in a memory of a test device, data for one or more test scenarios that each comprises associated test parameters for attempting a plurality of telephone calls, establishing a first Bluetooth connection between the test device and a first mobile telephone, and concurrently with said first Bluetooth connection, establishing a second Bluetooth connection between the test device and a second mobile telephone. The method further comprises transmitting commands to the first and second mobile telephones via the Bluetooth connections to cause the mobile telephones to attempt to establish a plurality of telephone calls of the test scenarios, and monitoring the plurality of telephone calls of the mobile telephones to determine test results data.

Abstract: A system and method of determining the quality of audio-visual services of a mobile telephone is provided. In one embodiment, the method includes wirelessly receiving streaming audio-video content at the mobile telephone and wherein the audio-video content comprises video content and audio content. The video content is formed of a plurality of video frames with each encoded with one or more video symbols. The audio content is formed of a plurality of audio segments with each encoded with a sequence of tones. The method further includes outputting the audio content with the mobile telephone and displaying the video content with the mobile telephone. A computer processes the video symbols of each video frame of the displayed video content to determine a video quality of the displayed video content and processes the sequences of tones of the outputted audio content to determine an audio quality of the outputted audio content. The determined audio and video quality is then output by the computer.

Abstract: A system and method for determining the quality of communications provided by a plurality of mobile telephones is provided. The method may comprise, for example, receiving one or more telephone voice signals from each mobile telephone; storing the one or more telephone voice signals in a memory; concurrently with aid receiving telephone voice signals from a mobile telephone, receiving one or more reference device voice signals from a reference device substantially co-located with the mobile telephone; storing the one or more reference device voice signals in a memory; determining voice quality data for the telephone voice signals; determining voice quality data for the reference device voice signals concurrently received with the telephone voice signals; and normalizing the voice quality data of the telephone voice signals from each mobile telephone based on the voice quality data of the reference device voice signals concurrently received with the telephone voice signals.

Abstract: An acoustic mount system, device and method for testing mobile telephones is provided. In one embodiment, the system includes an ear simulator assembly having a plurality of registration mechanisms and an ear simulator, and wherein the plurality of registration mechanisms and the ear simulator have a first spatial relationship. The system includes an alignment device having a plurality of alignment mechanisms and a speaker opening. The plurality of alignment mechanisms and the speaker opening have a second spatial relationship and wherein the alignment device is configured to be attached to the telephone such as via an adhesive. Each of the plurality of alignment mechanisms of the alignment device is configured to engage one of the registration mechanisms of the ear simulator assembly. The first spatial relationship is identical to the second spatial relationship to ensure that the speaker opening aligns with the ear simulator when the alignment mechanisms are engaged with the registration mechanisms.

Abstract: A system and method for determining the quality of communications provided by a plurality of mobile telephones is provided. The method may comprise, for example, receiving one or more telephone voice signals from each mobile telephone; storing the one or more telephone voice signals in a memory; concurrently with aid receiving telephone voice signals from a mobile telephone, receiving one or more reference device voice signals from a reference device substantially co-located with the mobile telephone; storing the one or more reference device voice signals in a memory; determining voice quality data for the telephone voice signals; determining voice quality data for the reference device voice signals concurrently received with the telephone voice signals; and normalizing the voice quality data of the telephone voice signals from each mobile telephone based on the voice quality data of the reference device voice signals concurrently received with the telephone voice signals.

Abstract: A method for monitoring voice quality in a communication network. In a first embodiment, the method comprises the steps of: establishing a voice communication pathway (VCPW) between first and second telephone terminals; establishing speech cadence between first and second terminals, wherein the terminals alternate between opposing send and listen/receive modes such that when one of the terminals is sending a voice test message the other terminal is either listening for or receiving the voice test message and vice versa; and calculating a voice quality score for one or more received voice test messages. In a second embodiment, synchronous cadence is established between a plurality of telephone terminals and a voice recognition server (VRS).

Abstract: A system and method of testing call performance of a plurality of mobile telephones is provided. In one embodiment the method comprises storing in a memory of a test device, data for one or more test scenarios that each comprises associated test parameters for attempting a plurality of telephone calls, establishing a first Bluetooth connection between the test device and a first mobile telephone, and concurrently with said first Bluetooth connection, establishing a second Bluetooth connection between the test device and a second mobile telephone. The method further comprises transmitting commands to the first and second mobile telephones via the Bluetooth connections to cause the mobile telephones to attempt to establish a plurality of telephone calls of the test scenarios, and monitoring the plurality of telephone calls of the mobile telephones to determine test results data.

Abstract: A system and method of determining the quality of data services of a mobile telephone is provided. In one embodiment, a method comprises wirelessly receiving content as data stream of data packets at the mobile telephone via a mobile telephone network, storing the received data packets in a memory, storing in the memory reception sequence data comprising data of the sequence of reception of each data packet received, storing in a memory reception timing data comprising data of the timing of the reception of each packet received, reconstructing the data stream by providing the data packets to an end user application in a sequence determined by the reception sequence data and spaced apart in time as determined by the reception time data, presenting the content with the end user application, and determining a quality assessment of the content based on the output of the end user application. The end user application may be resident on a mobile telephone device or a computer.

Abstract: A system and method for determining the quality of communications provided by a plurality of mobile telephones is provided. In one embodiment, the method may include receiving one or more telephone voice signals from each mobile telephone over a time period at one or both of a voice server or field voice quality test equipment. Concurrently with receiving telephone voice signals from each mobile telephone, receiving one or more reference device voice signals from a reference device substantially co-located with the mobile telephone.

Abstract: A system and method for testing a mobile telephone devices configured to communicate over a mobile telephone network is provided. In one embodiment, the method includes receiving a user selection of one of a plurality of communication tests, wherein each test comprises one or more tasks and each task is configured to communicate test payload via at least one of a plurality of different communication protocols. The method further includes communicating one or more tests payloads over the mobile telephone network with the mobile telephone device according to the one or more tasks of the selected test, and determining the results of the test. The results may include one or more of throughput, connectivity, error rate, loss of connectivity, latency, jitter, and others. The results may be stored on a computer along with data identifying the mobile telephone device and the location of the handset during the test. Example protocols include FTP, UDP, HTTP, Ping, and others.