Patents by Inventor Dmitry Kushnikov

Dmitry Kushnikov has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Omnichannel communication system
    Patent number: 11606328
    Abstract: A plurality of communication channels available to initiate a communication session with a message recipient are determined. The communication session is initiated by providing a first message to the message recipient via a select communication channel of the determined communication channels. An indication of a response to a plurality of response options provided in the first message is received from the message recipient via the selected communication channel. The communication session with message recipient is resumed via a second communication channel that is different than the selected communication channel by providing to the message recipient a second message.
    Type: Grant
    Filed: November 3, 2021
    Date of Patent: March 14, 2023
    Assignee: ManyChat, Inc.
    Inventors: Mikael Yan, Anton Gorin, Dmitry Kushnikov
  • OMNICHANNEL COMMUNICATION SYSTEM
    Publication number: 20220078157
    Abstract: A plurality of communication channels available to initiate a communication session with a message recipient are determined. The communication session is initiated by providing a first message to the message recipient via a select communication channel of the determined communication channels. An indication of a response to a plurality of response options provided in the first message is received from the message recipient via the selected communication channel. The communication session with message recipient is resumed via a second communication channel that is different than the selected communication channel by providing to the message recipient a second message.
    Type: Application
    Filed: November 3, 2021
    Publication date: March 10, 2022
    Inventors: Mikael Yan, Anton Gorin, Dmitry Kushnikov
  • Omnichannel communication system
    Patent number: 11206237
    Abstract: A specification of a logic flow for automatically interacting with a message recipient is received. The logic flow specifies a dynamic interaction between a plurality of different communication channels for the message recipient. The logic flow is deployed including by automatically sending a first message to the message recipient via a first communication channel, receiving an indication provided in response to a plurality of response options provided in the first message, and in response to the indication, automatically sending a second message associated with the indication via a second communication channel that is different from the first communication channel.
    Type: Grant
    Filed: September 10, 2020
    Date of Patent: December 21, 2021
    Assignee: ManyChat, Inc.
    Inventors: Mikael Yan, Anton Gorin, Dmitry Kushnikov