Patents by Inventor Dmitry Sityaev

Dmitry Sityaev has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Dynamic speech resource allocation
    Patent number: 10003690
    Abstract: A call is received at an interactive voice response (IVR) system. A voice communications session is established between the IVR system and the telephonic device. A request from the IVR system to allocate a speech resource for processing voice data of the voice communications session is received by a dynamic speech allocation (DSA) engine. Configuration data associated with a current state of the voice communications session is accessed by the DSA engine. Dynamic characteristics associated with the caller are accessed by the DSA engine. A speech resource from among multiple speech resources is selected by the DSA engine based on the current state and the dynamic characteristics. The selected speech resource is allocated to the voice communications session by enabling the IVR system to use the selected speech resource to process voice data received from the caller during the current state of the voice communications session.
    Type: Grant
    Filed: March 21, 2014
    Date of Patent: June 19, 2018
    Assignee: GENESYS, TELECOMMUNICATIONS LABORATORIES, INC.
    Inventors: Ahmed Tewfik Bouzid, Michael T. Mateer, Dmitry Sityaev
  • DYNAMIC SPEECH RESOURCE ALLOCATION
    Publication number: 20140247927
    Abstract: A call is received at an interactive voice response (IVR) system. A voice communications session is established between the IVR system and the telephonic device. A request from the IVR system to allocate a speech resource for processing voice data of the voice communications session is received by a dynamic speech allocation (DSA) engine. Configuration data associated with a current state of the voice communications session is accessed by the DSA engine. Dynamic characteristics associated with the caller are accessed by the DSA engine. A speech resource from among multiple speech resources is selected by the DSA engine based on the current state and the dynamic characteristics. The selected speech resource is allocated to the voice communications session by enabling the IVR system to use the selected speech resource to process voice data received from the caller during the current state of the voice communications session.
    Type: Application
    Filed: March 21, 2014
    Publication date: September 4, 2014
    Applicant: Angel.com Incorporated
    Inventors: Ahmed Tewfik Bouzid, Michael T. Mateer, Dmitry Sityaev
  • Dynamic speech resource allocation
    Patent number: 8699674
    Abstract: A call is received at an interactive voice response (IVR) system. A voice communications session is established between the IVR system and the telephonic device. A request from the IVR system to allocate a speech resource for processing voice data of the voice communications session is received by a dynamic speech allocation (DSA) engine. Configuration data associated with a current state of the voice communications session is accessed by the DSA engine. Dynamic characteristics associated with the caller are accessed by the DSA engine. A speech resource from among multiple speech resources is selected by the DSA engine based on the current state and the dynamic characteristics. The selected speech resource is allocated to the voice communications session by enabling the IVR system to use the selected speech resource to process voice data received from the caller during the current state of the voice communications session.
    Type: Grant
    Filed: June 17, 2013
    Date of Patent: April 15, 2014
    Assignee: Angel.com Incorporated
    Inventors: Ahmed Tewfik Bouzid, Michael T. Mateer, Dmitry Sityaev