Abstract: Disclosed are system and methods for digitally capturing, labeling, and analyzing data representing shared experiences between a service provider and a customer. The shared experience data is used to identify, test, and implement value-added improvements, enhancements, and augmentations to the shared experience and to monitor and ensure the quality of customer service. The improvements can be implemented as customer service process modifications, precision learning and targeted coaching for agents rendering customer service, process compliance monitoring, and as knowledge curation for a knowledge bot software application that facilitates automation of tasks and provides a natural language interface for accessing historical knowledge bases and solutions.

Abstract: The invention disclosed herein is directed to a porous wound healing foam composition that is made from an extracellular matrix of a mammal, method of making, and method of using.

Abstract: One example of the present disclosure relates to a tool for releasing a cable tie. The tool includes a front member having a front indexing surface and a front extension member. The tool includes a rear member movably coupled to the front member, with the rear member including a rear indexing surface and a rear extension member. When the front member and the rear member engage a head of the cable tie in a closed state, the front extension member protrudes into an opening in the head, in an insertion direction, a front extension distance that is less than the length of the head minus a distance from the rear surface to a pawl of the cable tie along the insertion direction, and spaces a contact portion of the pawl, along a transverse direction, by a distance sufficient to disengage the cable tie.

Abstract: The invention disclosed herein is directed to a porous wound healing foam composition that is made from an extracellular matrix of a mammal, method of making, and method of using.

Abstract: One example of the present disclosure relates to a tool for releasing a cable tie. The tool includes a front member having a front indexing surface and a front extension member. The tool includes a rear member movably coupled to the front member, with the rear member including a rear indexing surface and a rear extension member. When the front member and the rear member engage a head of the cable tie in a closed state, the front extension member protrudes into an opening in the head, in an insertion direction, a front extension distance that is less than the length of the head minus a distance from the rear surface to a pawl of the cable tie along the insertion direction, and spaces a contact portion of the pawl, along a transverse direction, by a distance sufficient to disengage the cable tie.

Abstract: Disclosed herein is a roller cover cleaning apparatus. The apparatus may include a handle and a wire that is coupled to the handle. The wire may form a helix that extends around an axis of the helix for more than 360 degrees. The wire may be substantially radially equidistant from the axis of the helix along the length of the wire from the proximal end of the helix to the distal end of the helix. The wire may be at least partially resiliently flexible to increase the radial distance between the wire and the axis.

Abstract: Disclosed herein is a roller cover cleaning apparatus. The apparatus may include a handle and a wire that is coupled to the handle. The wire may form a helix that extends around an axis of the helix for more than 360 degrees. The wire may be substantially radially equidistant from the axis of the helix along the length of the wire from the proximal end of the helix to the distal end of the helix. The wire may be at least partially resiliently flexible to increase the radial distance between the wire and the axis.

Abstract: A tie-down strap system designed to be integrated with the plurality of tie-down straps that are currently on the market. A system for the protection of the tightening mechanism, the storage of excess strapping during use, a storage device when not used as a tie-down strap, a hanging system when not in used as a tie-down strap, and a termination feature that prevents the free end of the strap from sliding through the tightening mechanism.

Abstract: An arrangement for forcing rapid localized directional solidification, or global homogenous accelerated solidification of a liquid or semi-solid parent material, which is contained by a media mold that possesses porous properties. The process produces solidified matrix structures and cast properties in the parent material otherwise not possible through conventional solidification methods under ambient conditions. The process is capable of enhancing ordinary production cycles by reducing the overall cycle time required to produce a normally solidified material in a porous media mold.

Abstract: A band seating tool is disclosed. The tool comprises a pair of curved claws for applying force to opposed sides of an orthodontic band. At least one of the claws may be translationally and/or pivotally moveable, such that the separation distance between the claws can be adjusted. Each claw preferably comprises a notch-shaped engagement feature for engaging the band and applying force thereto. The notches may comprise catch ledges for engaging the edges of the band and guide surfaces for engaging the outer surface of the band. In preferred embodiments, the band seating tools according to the invention comprise a bite-receiving member, such that the force associated with a patient's bite can be used to seat the band. The tool may also comprise an elongated safety portion which extends between the claws to protect the patient from injury.

Abstract: The method of forming pleated filter media includes providing a generally planar web of filter material, folding the web to form a pleated web having a plurality of fold lines, arranging the plurality of pleats in a first spaced configuration defined by a first distance between adjacent pleat tips, applying a continuous strand of adhesive to the web, and adjusting the arrangement of the plurality of pleats into a second spaced configuration defined by a second distance between adjacent pleat tips. The web has a front face and a rear face. Each fold line is intermediate oppositely sloping first and second wall surfaces. The plurality of fold lines form a plurality of pleats having a first plurality of pleat tips and a second plurality of pleat valleys. The second distance is different from the first distance.

Abstract: The present invention is a filter that includes a length of filter media and a continuous, substantially nonlinear adhesive strand. The filter media has a front face and a rear face. The filter media has a plurality of pleats defined by a plurality of fold lines, each fold line being intermediate oppositely sloping first and second wall surfaces. The plurality of fold lines comprise a first plurality of pleat tips and a second plurality of pleat valleys. The adhesive strand is provided on the front face of the filter media in discontinuous contact with the filter media. The adhesive strand contacts the filter media at a pleat tip and contacts the filter media at a portion of a first wall surface and contacts the filter media at a portion of a second wall surface.

Abstract: The invention relates to the gene encoding the mammalian prostaglandin H synthase-2 and its product. More specifically, the invention relates to the diagnosis of aberrant PGHS-2 gene or gene product; the identification, production, and use of compounds which modulate PGHS-2 gene expression or the activity of the PGHS-2 gene product including but not limited to nucleic acid encoding PGHS-12 and homologues, analogues, and deletions thereof, as well as antisense, ribozyme, triple helix, antibody, and polypeptide molecules as well as small inorganic molecules; and pharmaceutical formulations and routes of administration for such compounds.

Abstract: The invention relates to the gene encoding the mammalian prostaglandin H synthase-2 and its product. More specifically, the invention relates to the diagnosis of aberrant PGHS-2 gene or gene product; the identification, production, and use of compounds which modulate PGHS-2 gene expression or the activity of the PGHS-2 gene product including but not limited to nucleic acid encoding PGHS-12 and homologues, analogues, and deletions thereof, as well as antisense, ribozyme, triple helix, antibody, and polypeptide molecules as well as small inorganic molecules; and pharmaceutical formulations and routes of administration for such compounds.

Abstract: The invention relates to the gene encoding the mammalian prostaglandin H synthase-2 and its product. More specifically, the invention relates to the diagnosis of aberrant PGHS-2 gene or gene product; the identification, production, and use of compounds which modulate PGHS-2 gene expression or the activity of the PGHS-2 gene product including but not limited to nucleic acid encoding PGHS-12 and homologues, analogues, and deletions thereof, as well as antisense, ribozyme, triple helix, antibody, and polypeptide molecules as well as small inorganic molecules; and pharmaceutical formulations and routes of administration for such compounds.

Abstract: A starter motor includes an electric motor, an epicyclic reduction gear mechanism driven by the electric motor, and a pinion gear wheel driven from the output member of the epicyclic reduction gear mechanism. The output member of the epicyclic gear mechanism is the planetary gear carrier of the mechanism and the annular gear of the mechanism is held against rotation relative to the frame of the starter motor by a torque limiting clutch, which slips when the annular gear is subjected to a torque in the direction opposite to that to which it is subjected during cranking of the associated engine, and in excess of a predetermined value, thereby limiting the torque to which the epicyclic gear mechanism and the remainder of the starter motor drive train is subjected.

Abstract: A starter motor wherein the driven shaft is provided with a brake arrangement including a brake disc carried by the shaft. First and second friction members are engageable with opposite faces of the brake disc respectively and a brake operating member is movable by return movement of the pinion assembly to cause relative movement of the first and second friction members to grip between them the brake disc, so generating a braking force.

Abstract: 1. A masking-jamming sonar countermeasure system comprising in combination, receiver, a transmitter, a sequence timer connected between said receiver and said transmitter for regulating the operative time intervals thereof, and means coupled to the input of said transmitter for driving same with predetermined sonar signals and psuedo noise signals alternately applied thereto on a time-shared basis.

Abstract: This disclosure pertains to a signaling apparatus installed within a movable large vehicle, such as a truck. Two sensing heads are utilized by mounting one of each on the frontmost opposed sides of the vehicle. Each sensor is manually selectively energized so as to detect the distance separating a vehicle being passed from the equipped vehicle on the side of the energized sensor. The sensors may utilize sound, radio or light waves to operate a conventional range detecting apparatus. A comparetor circuit compares the range of the vehicle being scrutinized with the range manually predetermined by setting a minimum range control element. A warning light continues to indicate the proximity of the scrutinized vehicle until such time that the vehicle remains within the pre-set distance manually selected by the operator. A timer may be used to shut off the sensing activity of the sensor in the event of intentional herding of adjacent vehicles oftentimes encountered in heavy traffic.