Abstract: As part of handling a large amount of error information generated on a mainframe system associated, for example, with a telephone billing system, a utility software program allows a user to easily process the error information. The information is generated by the mainframe in flat file format and converted into spreadsheet format. This compilation of error messages is then sent electronically as a spreadsheet to an operator responsible for processing the error messages. The utility software automatically opens the spreadsheet and saves then information locally in a relational database. The operator then opens the database and disposes of the error messages. Upon completion, the utility software appends the disposed information to an SQL database residing on a network. The utility software then establishes communication with a mainframe and transfers the error message disposition to the mainframe where this information is merged with the existing error messages and disposed of accordingly.

Abstract: As part of handling a large amount of error information generated on a mainframe system associated, for example, with a telephone billing system, a utility software program allows a user to easily process the error information. The information is generated by the mainframe in flat file format and converted into spreadsheet format. This compilation of error messages is then sent electronically as a spreadsheet to an operator responsible for processing the error messages. The utility software automatically opens the spreadsheet and saves then information locally in a relational database. The operator then opens the database and disposes of the error messages. Upon completion, the utility software appends the disposed information to an SQL database residing on a network. The utility software then establishes communication with a mainframe and transfers the error message disposition to the mainframe where this information is merged with the existing error messages and disposed of accordingly.

Abstract: A telephone caller account management system is disclosed. The system includes a server computer having a customer account database created therein and a workstation in communication with the server computer. The workstation includes a monitor screen, a data entry device and a memory. The memory stores a first program and a second program. The first program, upon execution by the workstation, causes the workstation to display a first interactive form on the monitor screen, receive a first input from a user of the workstation, receive a second input from the user through the data entry device, and access a configuration file for the second program in response to the second input from the user. The first interactive form lists one or more configuration parameters for the second program along with corresponding current values for the one or more configuration parameters. The user sends the first input to the workstation through the data entry device.

Abstract: A telephone caller account management system is disclosed. The system includes a server computer having a customer account database created therein and a workstation in communication with the server computer. The workstation includes a monitor screen, a data entry device and a memory. The memory stores a first program and a second program. The first program, upon execution by the workstation, causes the workstation to display a first interactive form on the monitor screen, receive a first input from a user of the workstation, receive a second input from the user through the data entry device, and access a configuration file for the second program in response to the second input from the user. The first interactive form lists one or more configuration parameters for the second program along with corresponding current values for the one or more configuration parameters. The user sends the first input to the workstation through the data entry device.

Abstract: As part of electronically handling a large amount of data (e.g., error messages) generated within, for example, a telephone service provider's billing network, a configuration utility software allows a user to electronically change or update various configuration parameters for another software application, e.g., a loader application, and also to access the performance data generated by the loader application so as to optimize the performance of the loader application in varying data transfer situations. The loader application, in turn, is a computer-based data transfer application that electronically loads a large volume of data, e.g., telecommunication billing data, from one computer into another computer. After completion of data transfers, an error handler program facilitates electronic investigation and disposal of errors in the received data, thereby minimizing participation of human operators in the data error rectification process.

Abstract: As part of electronically handling a large amount of data (e.g., error messages) generated within, for example, a telephone service provider's billing network, a configuration utility software allows a user to electronically change or update various configuration parameters for another software application, e.g., a loader application, and also to access the performance data generated by the loader application so as to optimize the performance of the loader application in varying data transfer situations. The loader application, in turn, is a computer-based data transfer application that electronically loads a large volume of data, e.g., telecommunication billing data, from one computer into another computer. The loader application thus substantially reduces human involvement during transfers of large amount of data, and thereby also reduces errors typically associated with manual data entries by human data operators.

Abstract: As part of electronically handling a large amount of data (e.g., error messages) generated within, for example, a telephone service provider's billing network, a configuration utility software allows a user to electronically change or update various configuration parameters for another software application, e.g., a loader application, and also to access the performance data generated by the loader application so as to optimize the performance of the loader application in varying data transfer situations. The loader application, in turn, is a computer-based data transfer application that electronically loads a large volume of data, e.g., telecommunication billing data, from one computer into another computer. The loader application thus substantially reduces human involvement during transfers of large amount of data, and thereby also reduces errors typically associated with manual data entries by human data operators.

Abstract: As part of electronically handling a large amount of data (e.g., error messages) generated within, for example, a telephone service provider's billing network, a configuration utility software allows a user to electronically change or update various configuration parameters for another software application, e.g., a loader application, and also to access the performance data generated by the loader application so as to optimize the performance of the loader application in varying data transfer situations. The loader application, in turn, is a computer-based data transfer application that electronically loads a large volume of data, e.g., telecommunication billing data, from one computer into another computer. The loader application thus substantially reduces human involvement during transfers of large amount of data, and thereby also reduces errors typically associated with manual data entries by human data operators.

Abstract: As part of electronically handling a large amount of data (e.g., error messages) generated within, for example, a telephone service provider's billing network, a configuration utility software allows a user to electronically change or update various configuration parameters for another software application, e.g., a loader application, and also to access the performance data generated by the loader application so as to optimize the performance of the loader application in varying data transfer situations. The loader application, in turn, is a computer-based data transfer application that electronically loads a large volume of data, e.g., telecommunication billing data, from one computer into another computer. The loader application thus substantially reduces human involvement during transfers of large amount of data, and thereby also reduces errors typically associated with manual data entries by human data operators.

Abstract: As part of electronically handling a large amount of data (e.g., error messages) generated within, for example, a telephone service provider's billing network, a configuration utility software allows a user to electronically change or update various configuration parameters for another software application, e.g., a loader application, and also to access the performance data generated by the loader application so as to optimize the performance of the loader application in varying data transfer situations. The loader application, in turn, is a computer-based data transfer application that electronically loads a large volume of data, e.g., telecommunication billing data, from one computer into another computer. The loader application thus substantially reduces human involvement during transfers of large amount of data, and thereby also reduces errors typically associated with manual data entries by human data operators.