Patents by Inventor Donna McCaffrey

Donna McCaffrey has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automated password reset via an interactive voice response system
    Patent number: 8646051
    Abstract: A method for resetting Internet access account passwords can include the step of connecting a user with an interactive voice response system (IVR). At least one access account associated with the user can be determined. The IVR can validate that the user is authorized to access the access account. The IVR can then cause a password associated with the at least one access account to be reset. The IVR can also present the reset password to the user.
    Type: Grant
    Filed: September 10, 2004
    Date of Patent: February 4, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Jonathan Paden, Bobby Sams, Kurt M. Joseph, Donna McCaffrey, Jon Harris
  • Automated password reset via an interactive voice response system
    Publication number: 20060059362
    Abstract: A method for resetting Internet access account passwords can include the step of connecting a user with an interactive voice response system (IVR). At least one access account associated with the user can be determined. The IVR can validate that the user is authorized to access the access account. The IVR can then cause a password associated with the at least one access account to be reset. The IVR can also present the reset password to the user.
    Type: Application
    Filed: September 10, 2004
    Publication date: March 16, 2006
    Applicant: SBC KNOWLEDGE VENTURES, L.P.
    Inventors: Jonathan Paden, Bobby Sams, Kurt Joseph, Donna McCaffrey, Jon Harris