Patents by Inventor Donna Porter

Donna Porter has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Interactive voice response system
    Patent number: 6411686
    Abstract: An interactive voice response system provides voice prompts that supply information to a user, request data from the user, and present the user with a plurality of selectable options. The user can first select one or more options by providing one or more letters of the alphabet corresponding to one or more of the selectable options. If the letter or letters that are provided correspond to more than one selectable option, the user further selects one of the options from among the selectable options corresponding to the one or more letters.
    Type: Grant
    Filed: November 27, 2000
    Date of Patent: June 25, 2002
    Assignee: Citibank, N.A.
    Inventors: Donna Porter, Lawrence D. Weiss
  • Interactive voice response system
    Patent number: 6154527
    Abstract: An interactive voice response system provides voice prompts that supply information to a user, request data from the user, and present the user with a plurality of selectable options. The user can first select one or more options by providing one or more letters of the alphabet corresponding to one or more of the selectable options. If the letter or letters that are provided correspond to more than one selectable option, the user further selects one of the options from among the selectable options corresponding to the one or more letters.
    Type: Grant
    Filed: October 16, 1998
    Date of Patent: November 28, 2000
    Assignee: Citibank, N.A.
    Inventors: Donna Porter, Lawrence D. Weiss
  • Interactive voice response system for banking by telephone
    Patent number: 5825856
    Abstract: An interactive voice response system provides voice prompts that supply information to a user, request data from the user, and present the user with a plurality of selectable options. The user can first select one or more options by providing one or more letters of the alphabet corresponding to one or more of the selectable options. If the letter or letters that are provided correspond to more than one selectable option, the user further selects one of the options from among the selectable options corresponding to the one or more letters.
    Type: Grant
    Filed: March 20, 1996
    Date of Patent: October 20, 1998
    Assignee: Citibank, N.A.
    Inventors: Donna Porter, Lawrence D. Weiss